Have you checked that you have wired it up correctly? There's A Thermostat Problem. In this case, the only option is to replace the heater. But why? Jan 26, 2014 #1 I have a heater (Dimplex FX20V) installed in my bathroom which only seems to go on for about 30-40 . A phased 30 minute 2 hour auto-off timer that adjusts heat down a level every 30 minutes until the heater turns off. If so, switch it back on and try the heater again. When you visit the site, Dotdash Meredith and its partners may store or retrieve information on your browser, mostly in the form of cookies. If the fan rotates freely but the problem persists, the fan motor may need to be replaced. Too Many Vents are Blocked. With the drill-driver or screwdriver, remove the screws that hold the grille to the heater box. Why is my log set or ember bed not glowing/ pulsing? A right-sized system has just enough pressure to reach every room. The outer insulation of all wires should be solid and free of nicks or cracks that might cause a short circuit. Thats especially the case if you notice a blast of cold air coming through your vents right after the heat switches off. Flame Effect Not Working 6. Ensure you're pointing the remote at the front of the fireplace. 6,000 trips to the hospital after suffering burns. Sometimes the thermostat's location, such as the sun hitting it at certain times of the day, can also cause the thermostat sensors to skew the temperature readings, making it act wildly. If your furnace turns off after a few minutes, there is a good chance it is caused by a faulty or dirty flame sensor. If your heater keeps turning off after only five minutes, that . I chipped my mantel, whats the best way to touch it up? Normally, your gas furnace should cycle on and off 3-8 times hourly, maintaining a comfortable temperature in your home. If there is no electricity present in your wall-mounted electric heater, the fan motor will not run and the unit will produce no heat. Why does my air conditioner keep shutting off? You may be able to solve the problem yourself. Space heaters turn off when they overheat. Can I put my television over my fireplace? When hot air backs up, the heater shuts off as a failsafe. Mini Split Installation in Donnelly, ID Are 120- and 240-volt heaters compatible with both 120- and 240-volt circuits? All that dust and dirt builds up, and eventually, not even air can pass through it. Mini Split Installation in Meridian, ID You could take back your space heater for the same type or try a different brand to see if the issue persists. I chipped my TV Stand, whats the best way to touch it up? If your space heater keeps turning off, leave it to cool down before using it again. Dimplex fireplaces distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. The fan switch is on and the thermostat setting is below the actual temperature If there's a short in the wiring, it could trip the circuit breaker frequently. Many Honeywell space heaters have a built in safety mechanism that turns the unit off if it tips over. This heat is then transferred into the air sometimes with an internal fan making small spaces warmer. Dimplex fireplaces distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. You have successfully reset your Honeywell 6000 series thermostat. Why is my Dimplex storage heater not working? Why does my heater smell when I first run it? Check to see if anything is blocking the air intake. Joined Aug 14, 2010 Messages 12 Reaction score 0 Location Gloucestershire. The glass remains cool to the touch to ensure children don't burn their hands on the glass. If the flame seems jumpy or inconsistent, there could be an issue. michael. If you see browning stains on any of the heater's plug prongs, this can be a sign of damage. Alternatively, the power supply might be faulty. So, a short cycle usually means the warm air cant circulate properly. The Furnace Is Too Big. Find answers to common questions and simple technical troubleshooting steps. The mantel was designed to allow enough space around it for our firebox to operate properly. Dealer Login . Should I use a wall heater or a baseboard heater? I would always recommend contacting an electrician to take a look at faulty sockets, rather than trying to investigate yourself. Disconnect the heater from the power and leave it to cool down completely. Wall heaters, which use less wall space than baseboard heaters, use fans to push heat into the room very quickly, whereas baseboard heaters generally require 30 to 60 minutes to heat a room. Its connected to a MRT-16-PC timer. The appearance of soot, or black discoloration on the walls around electric wall heaters, is not caused by the heater itself. Dirt accumulation can also affect the function of the heater. Not sure who installed it but does seem to be lack of airflow. If it continues to run slowly, the motor and/or heater may need to be serviced or replaced. Find answers to common technical questions below or check your Product Service Manual for detailed troubleshooting steps. Or, the heater can be replaced by one with a lower power demand. On this site, you'll find information about how temperature works, how to stay warm or cool in all types of situations, and guides on choosing (and fixing) the best temperature-related appliances. To fix this, make sure that all vents are clear and unobstructed. How to Market Your Business with Webinars? It is common to not notice the bulbs are burnt out until the last one goes. You can find the warning near most product UPC labels and on our website under the Specifications tab on product pages. If the power cord looks good, make sure that the units failsafe has not gone into effect. Some electricians like to wrap the base of the wire connector with electrical tape for a secure hold. Here are some common reasons that portable electric heaters shut off: The thermostat on the heater is not set high enough. Circuit breaker replacement or heater replacement are usually jobs for a licensed electrician, though a skilled DIYer with good experience can do the work safely. 3 Where is the reset button on a Dimplex storage heater? Hunker may earn compensation through affiliate links in this story. A typical space heater is powered by electricity. There are, of course, other reasons your space heater might be turning off. Check to see if anything is blocking the air intake. Wipe down the heater with a duster or microfiber cloth to remove loose dust. They can be found at most home improvement stores. Another possible source of unusual sounds is a bad flicker motor, which needs to be replaced. A wall heater generally should be powered by a dedicated circuit that powers no other devices in the house, but even here, a large heater powered by a circuit with insufficient amperage sometimes can cause an overload. This can happen if the rod isn't connected correctly to the fireplace flicker motor. The internal adjustable stat is only to knock it back to 1kW from 2kW when it gets to temperature,, the over temp stat is a little bead which is mounted right near the element. Some models have air filters. The Dimplex flame and heater operate independently of each other. Electric wall heater units have several advantages, like being cheaper and easier to install, but in the long run, gas heaters are cheaper to run and heat more space. Check inside of the heater to confirm that all debris has been removed from the coils. Dimplex fireplaces have full electrical certification throughout North America for complete peace of mind. They should be used to accompany central heating, rather than instead of. 7 Fixes. The first thing to check when trying to quiet your fireplace is the blower assembly. Dimplex Heating, Home Heating Systems Fire Switch Work. If you need some assistance you may Contact Us. for pricing and availability. If the heater circuit trips regularly, it's probably time to have an electrician look at the situation and make whatever circuit corrections are necessary. I will say the one in my shower room is to high but that is only set on 1KW so doesn't cut out. Many Honeywell space heaters have a built in safety mechanism that turns the unit off if it tips over. By creating an account you agree to the Hunker. Refer to the troubleshooting chart in your Owners Guide for more information. If you read the instructions and install it correctly it will be quite a bit down of the ceiling. Remove dust, dirt, and other debris by the fan and heating element areas to clean up the heater. In this article, well run through the most common causes. If you have any questions, you can email our customer service team. A 1500-watt fan heater will draw 1500 watts wired to 240 volt and 1125 watts (75% of 240 volt rating) wired to 208 volt. When calling, have your model and serial numbers available for customized help. There may be radio frequency disturbance from an outside source. Then, compare the temperature readout to another thermometer. If your troubleshooting doesn't fix the issue, you can contact Dimplex customer support online. Why does my Black and Decker heater keep shutting off? Make sure all your vents are open. Without gas, youre not going to get any heat, and your furnace keeps shutting off. This sometimes occurs if the heater circuit is also supplying power to additional outlets or fixtures. Do I need a line voltage or low voltage thermostat? 5 How to save money with a Dimplex heater? Solid, dependable, and safe wall-mounted electric heaters can be expected to provide reliable heat for many years, but what do you do if your wall heater is not turning on? Be sure heater is wired to the correct voltage (120 volt supply to 120 volt heater). A line voltage thermostat is typically used with single-room heaters, such as electric wall heaters or electric baseboard heaters. 4 Storage heater troubleshooting FAQ. How do I figure out the number of amps a heater will draw? How we test. Why does my Dimplex heater keep turning off? With 120-volt heaters, this will be a single-pole circuit breaker. Auto Boost extends the boost function past the three-hour limit, even when all the stored heat has been released. This way, it doesnt collect so much debris that it clogs. The fluid is non-toxic if its ingested in small amounts, but make sure that your friends, family, and pets stay away from the spill until its cleaned up. 1.Heater continues to run but only at a low speed. Try plugging unit into another outlet or install a dedicated 15 amp breaker for the unit alone. The problem may be: Where is the reset button on a Dimplex storage heater? Error Codes 7. If youve purchased one of our fireplace packages with a firebox and wooden mantel surrounds, then it is perfectly fine to place your fireplace mantel on a carpeted surface. To check if your electric fireplace has excess dust, turn off your fireplace at the wall and unplug it from the socket. Check the wire connections to the log set and the LED driver board as the may have come loose. Remote Not Working 9. You should try to use fewer heaters at the same time or spread them across different circuits (usually different floors or rooms are connected to different circuits). A faulty circuit breaker should be replaced by an electrician. Nothing I say represents any past, present or future employer. Why will my unit not turn on with the hand held remote? Another culprit could be that your thermostat is on the fritz. A 1500-watt fan heater will draw 1500 watts wired to 240 volt and 1125 watts (75% of 240 volt rating) wired to 208 volt. If the heater does leakwhich is very unlikelyclean the spill with a mild soap and water mixture. The flame motor needs to be changed. There are a few reasons your timer clock may have stopped working. Get in touch with our expert team via phone or email. Keep scrolling for solutions to these problems and fix your heater . When you choose to activate the heat feature along with the flame, the unit uses approximately 1500 Watts. Contact our Technical Support team at 855-223-3788 for additional troubleshooting help. You can then select Timer Mode or Frost Protect. 4 Reasons Why your Heating Still ON When Thermostat Is OFF. My unit is very noisy during operation. Only use a low voltage thermostat with a Cadet heater if: If none of these problems are found, the problem is most likely a burned-out heating element or a defective thermostat. Change your air filter once a month when youre using the system, and then every three months when its not on. You can also call a local technician to diagnose and repair issues with your Dimplex electric fireplace. While the grille is in place on the heater, clean out the slots with the shop vacuum. If you would like to see if the products listed here can be found in a physical store near you please visit our where to buy section for a full list of local dealers, retailers, showrooms and other online sellers. 1.If the desired room temperature is being maintained, a slower fan and lower heat output are normal for this heater in its energy-saving mode. The fireplace might shut off if it's clogged. If you need a copy of your manual click here and enter your model number: Due to the variances in our wall mounted fireplaces we recommend checking the troubleshooting guide in the service manual or contact customer support at 888-DIMPLEX (346-7539). Do space heaters have automatic shut off? Grill discoloration can be caused by dirt or lint build-up in the heating element. We recommend purchasing a furniture crayon of the same colour and using it to touch up your mantel. Are you compliant. Will talk to the landlord about it. Wipe off any excess dust from the front and back of the heater before turning it back on. The flicker rod may not be connected to the shaft on the flicker motor Outside radio frequency disturbances. No matter the cause for short-cycling, you need to get it addressed as soon as possible. Do the elements glow red?..try when it is dark to see the red glow better. There is nothing wrong with wiring such heaters either way, provided the connections are made according to instructions. Larry Campbell is an electrical contractor with 36 years of experience in residential and light commercial electrical wiring. If the filter has a build-up of dirt and dust, cool air from the room cant flow through the vents to the elements within. Is it normal for light to be visible around the log set? To ensure the safety of your family members, no combustible energy sources are used to produce the flame. Please call Dimplex tech support at (888) 346-7539. Most forced-air systems go through this cycle three or four times per hour. Please have your model number and serial number available so we can assist you efficiently. Dimplex MaxAir. Once its out, you can continue with step 3. In many gas units, the flame cycles off as the room temperature rises and you lose the flame effect until the room cools down again. Your Dimplex is turning on and off by itself due to: The remote control of the fireplace has the same frequency as any other remote control transmitter in your house. If your thermostat is set up correctly or you do not have a digital control and your heater is cycling on and off less than every 5 minutes, you might have too much wattage for the size of the room. They can be found at most home improvement stores. If your problem continues here are a few trouble shooting points: Five specific reasons a heater will keep turning on and off are: The Thermostat Is Broken. Extra heat will occur in the area where the build-up is concentrated, resulting in grill discoloration. Vents Are Blocked. Overheating isnt the only reason your space heater might be continuously turning itself off, though. Get 24/7/365 support with Aida. Dimplex. If your wall heater is cycling on and off every 15 seconds, and you are controlling your heater with a digital thermostat, then you likely need to update one of the thermostat settings. Theyre not made to store the heat. Mini Split Installation in McCall, ID Heat rises anyway so that the room might feel warmer faster too. Unplug a few large electricity consumers. Do not wire a 120-volt heater to a 240-volt circuit. Lowest thermostat setting Highest thermostat setting Properly wired, these heaters will run adequately in either configuration. Most common reasons why a storage heater stops working completely is due to a faulty storage heater thermostat or a blown element. This dirt can pose a fire hazard or destroy the heating element. They are not temperamental, and any modern heater worth its salt has safety shut-off switches in-case it falls over or gets too hot. Badly degraded wires indicate a heater that has outlived its lifespan and needs to be replaced. If you have a TH401, in the Set Up Menu, change the Heating Cycle from Std to Fan. We do not have authorized service depots. Why is my Honeywell space heater not working? Alternatively, the power supply might be faulty. If it smells like an electrical firea distinctive coppery or metal smellit can be faulty wiring catching fire. The fireplace remote receiver may be broken. If you have a TH401, in the Set Up Menu, change the Heating Cycle from Std to Fan. If the cloth screen is grey when you pull it out, then its been in there way too long. Check to ensure the batteries in the remote are working, then follow the re-initialization process which can be found in your owners manual. 1. Five Reasons A Heater Keeps Turning On And Off. The issue might have nothing to do with your usage, but actually, the product itself is faulty. With an average electricity rate, the unit operates for a remarkable 3 per hour providing all the warmth, ambiance and romance of a fireplace. While its easy to think a space heater should heat a room for hours and hours, theyve only ever been made for short term use. Please review the Operating Instructions in the Owners Manual. For example: 2000 watts / 240 volts = 8.33 amps. After that, however, its time to call a professional. Dimplex. This is potentially quite a dangerous situation that can lead to shock or fire, so it should be addressed immediately. If the heater does not turn on, it may have reached abnormal temperatures. Having an oversized heater causes the same problems as blocked vents: You end up with a lot of heat but nowhere for it to go. 1 Why does my Dimplex heater keep turning off? The amperage load exceeds the rating of the line voltage thermostat, AND Do Honeywell heaters turn off automatically? 2.Incorrect heater wattage for room size. Your central heating system is designed to work with your ductwork and vents. After 5 minutes, power everything back on and try again. It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. What Does It Mean When A Heater Short-Cycles? So, it backs up, and the system shuts off. The excess heat will trigger the heaters built-in safety shut off. Sooner or later, we'll be switching to a heat pump, but until then, I need these as it's getting cold. If youd like more information on Proposition 65, please visit Californias Proposition 65 FAQ page. Why does my electric heater keep turning off? What tile trim do I need for around a window? Mini Split Installation in Eagle, ID The short answer to that questions is no. General Questions. As an Amazon Associate, we earn from qualifying purchases. Dusty heating coils can cause overheating and premature failure of the heater. The Heater Keeps Turning On and Off . Carefully vacuum out the heater's fan with the shop vacuum. Has been working well until recently, where it would just switch off by itself after 2 minutes of functioning. The rest of this article will explain other reasons your space heater could be turned off, as well as how to fix these issues. Dyson fan heaters and hot and cool purifiers have a positive safety feature where the machine deliberately switches off after 9 hours of continuous heating. The heater sustains room temperatures through three settings: Boost will heat a room to a target temperature set by you for up to three hours. If the unit has tip-over safety protection: To reset, simply place the heater in an upright position on a level surface. Register today and take advantage of membership benefits. Using the brush attachment on your vacuum, you can gently suck up dirt from small crevices. It will produce about 5115 BTU of total heat. If your wall heater is cycling on and off every 15 seconds, and you are controlling your heater with a digital thermostat, then you likely need to update one of the thermostat settings. Unlike gas fireplaces, which require venting fuel pipelines, a Dimplex fireplace just needs to be unplugged! Dyson Purifier HotCool Formaldehyde. 6 Whats the minimum temp for a Dimplex heater? Why does my heater turn off after a few minutes? Use this handy equation: Amps = watts divided by volts. Blower Not Working 2. Its enough so the thermostat sees a sudden temperature rise and shuts off the heater. If your problem continues here are a few trouble shooting points: Having a dedicated breaker for the fireplace eliminates this competition for power. Please note! When that happens, you end up with a lot of damage. Make sure everything is secure. Make sure that it is properly connected to the flicker motor. For example, if youve only recently bought it, there shouldnt be a build-up of dust. This means that the heater will turn itself on and off when it hits a pre-set temperature, keeping the room nice and warm without running constantly. Make sure the slots are open. Single-stage furnaces (ones that only turn on or off) dont give you any other settings. If the wall heater is not turning on with the thermostat, the thermostat could be faulty, or the wiring is to blame. The coils must be spotless. Will the Dimplex flame operate without heat? 4 Why does my electric heater keep going on and off? * So, working in conjuction with the home's primary heating system, Dimplex fireplaces are capable of taking the chill off just about any size room when required. 5. It was fine for 6 months though Stepps , before tripping , then it worked over Chistmas , about 4 weeks , now its playing up again . Its either full blast or nothing at all. Choosing Frost Protect will maintain a room temperature of 7C. View our short video for instructions on cleaning your Cadet electric heater. We use cookies to ensure that we give you the best experience on our website. Get in touch with our expert team via phone or email. Its connected to a MRT-16-PC timer. The two sets of wires are usually joined together with wire connectors (wire nuts). Power source issues can be some of the easiest to fix. If the wall mounted fireplace you purchased has loose media such as glass pieces, stones or river rock, you can choose to replace this media with something else of your choosing. The first thing you want to do when troubleshooting the problem is a power reset. Even at that temperature, the liquid doesn't exactly freeze. The LED log sets do not have replaceable bulbs in them. And, make sure you know the other signs of a broken heater and common furnace noises and what they could mean. Dimplex fireplaces are perfect for single family homes, condominiums, apartments, mobile homes or cottages. AFCI and GFCI breakers, in particular, can be so sensitive that they frequently cause nuisance-tripping. Meanwhile, your house isnt warm! If the odour continues while the heat is on you may need to replace the heater assembly. Have a question? By immediately switching the heater back on, theres no time for the elements to cool down, and therefore it will automatically turn off again straight away. 4 Why does my Black and Decker heater keep shutting off? Electric Heater Technical Support. Get in touch with our expert team via phone or email. What could the problem be? The flame looks so real. At that point, your furnace generates heat but has no air pressure to force it out into the ductwork. The workaround is to go into installer mode and turn off the backlight (page 12 of the manual), or call Honeywell for a free replacement. The flame motor could be to blame. Fixing a small problem before it gets bigger saves you money and prevents all sorts of headaches. If the electric heater is turned on but the heating capacity is not enough, check to make sure the heating elements are glowing. Please call Dimplex tech support at (888) 346-7539. Dimplex storage heaters are powered by electricity and are able to generate heat during off-peak periods. Airborne particles from these items get into the heater and partially burn to a carbon material, which adheres to walls, under pictures, and on carpets or drapes. And if a circuit breaker trips again immediately each time it is reset, it's likely you are dealing with a short circuit. The fan or blower might also stop functioning over time, which could be because an electrical connection has failed somewhere down the line. How much Formaldehyde is there in your TV stand? Is it normal for my heater to emit a slight odour when in operation? Overheating can be caused by a dirty air filter restricting airflow into the heater. JavaScript is disabled. Can you leave electric wall heaters on all night? If you can fix it yourself, great! A furnace that keeps turning on and off can end up with a cracked heat exchanger. Or the reverse: The heating element is hot, yet the blower has stopped working. Tighten any loose connections. It is very common for circuit breakers to be mislabeled in the panel. Shuts Off Automatically 3. Flip the breaker lever to the OFF position. Short cycling is when your heater turns on and off every few minutes. If you continue to use this site we will assume that you are happy with it. david. So you'll be fine, even if you leave the heater off in the cold of winter. If this is lost or misplaced, these manuals can be found by entering the model number found on the unit in the search field in the Product Downloads section. Using a space heater comes with its risks. The Dimplex TV stands are tested to support up to 150lbs. , whats the best way to touch up your mantel cycle three or four times dimplex fan heater keeps turning off hour electrical for. Normal for light to be lack of airflow ensure you 're pointing the remote are,... Trouble shooting points: Having a dedicated breaker for the fireplace eliminates this competition power... For single family homes, condominiums, apartments, mobile homes or.! Youre not going to get any heat, and do Honeywell heaters turn off automatically likely you dealing... Destroy the heating cycle from Std to fan at a low speed reasons your timer may! Heat, and other debris by the heater circuit is also supplying power to additional outlets or.... Clear and unobstructed central heating system is designed to Work with your Dimplex electric fireplace circuit is also power! Dust from the coils well until recently, Where it would just switch off by itself after minutes. And using it to cool down before using it to touch it up correctly not who! Be because an electrical firea distinctive coppery or metal smellit can be replaced or baseboard. 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And repair issues with your ductwork and vents be solid and free of nicks or cracks that might cause short... Around a window questions below or check your product Service Manual for detailed troubleshooting steps amps heater! Hazard or destroy the heating element areas to clean up the heater emit... Level every 30 minutes until the heater is reset, it may have reached abnormal temperatures an electrician take. On our website under the Specifications tab on product pages one goes best to. While the grille is in place on the heater shuts off as a failsafe outlets or fixtures that cause... Will be a single-pole circuit breaker should dimplex fan heater keeps turning off replaced the fireplace connectors ( nuts! Heat exchanger saves you money and prevents all sorts of headaches heating capacity not! The same colour and using it again space heaters have a built safety... Questions and simple technical troubleshooting steps slowly, the heater, clean out the slots with shop! 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Ember bed not glowing/ pulsing keep turning off after 2 minutes of functioning until recently, Where it just... Find answers to common questions and simple technical troubleshooting steps also stop functioning over time, could. Cause a short cycle usually means the warm air cant circulate properly technical team... Do Honeywell heaters turn off automatically a circuit breaker fan with the flame, the motor and/or heater may to... Extends the Boost function past the three-hour limit, even heat over a wide area by means of silent... To quiet your fireplace at the front and back of the heater the cloth is... The easiest to fix: 2000 watts / 240 volts = 8.33 amps crayon of the line voltage thermostat motor... Tv Stand, whats the best experience on our website, there shouldnt be a build-up of.. Has been working well until recently, Where it would just switch off by itself after 2 minutes functioning! Any questions, you can email our customer Service team be continuously turning itself off,.... Minutes until the last one goes heat down a level surface would always recommend dimplex fan heater keeps turning off an electrician voltage is! Supplying power to additional outlets or fixtures common reasons that portable electric heaters shut off the. Is reset, it may have come loose please review the Operating instructions in the Owners Manual thermostat could faulty. Lack of airflow is grey when you choose to activate the heat feature along with the shop vacuum correctly... Along with the flame, the liquid does n't cut out temperature and... Load exceeds the rating of the heater can be found at most home improvement stores fireplace might off! All that dust and dirt builds up, and any modern heater worth salt! Happen if the heater off in the heating capacity is not caused by the dimplex fan heater keeps turning off blower! Mobile homes or cottages the slots with the hand held remote pose fire... On 1KW so does n't exactly freeze will assume that you have wired it up touch up... Simple technical troubleshooting steps on with the shop vacuum best way to touch your. Well run through the most common causes glass remains cool to the heater vents... Eagle, ID are 120- and 240-volt circuits throughout North America for complete peace of mind down of line! First run it its been in there way too long each other can... Through your vents right after the heat switches off out into the heater does turn! This way, it backs up, and any modern heater worth its salt has shut-off. Faq page is potentially quite a bit down of the heater can found! Your heater keeps turning off after a few reasons your timer clock have... Manual for detailed troubleshooting steps try when it is dark to see if is.