I want to continue receiving my kits to complete the Solar System project.. as i mentioned here https://www.complaintsboard.com/eaglemoss-b122987#c1393060 there is no current information on who has picked up which kits besides the ones for PCT is looking at distributing [though that list is not fully disclosed]. I just want my money back since they are the one that not living up to there end or send the rest of the remaining kits for a really good discount or for free. Im sure most of us would have been lost if it wasnt for the work you put into keeping everyone informed. If necessary, however, the subscription can be suspended or cancelled at any time. My second Enterprise was being supplied by Eaglemoss so I could write their official build guides, therefore I will not be continuing with the second ship. USPS tracking info is stuck at Status Not Known/Confirmed/Updated, etc. the site partworks has updated information on how to find out when the parts will be shipping again with a new company. this is the best info on this situation that i can give. . But for the people who have 2 or 3 builds bulk would be way to expensive or the builder who just started for example the Delorean Who can afford to purchase lets say 140 issues at one time. In Issue 4 of the Build your own Back to the Future DeLorean we had to build the Mr.Fusion from Back to the Future II and the . Well, this sucks. Is this something you could mention to them? I am owed a special item that Eaglemoss never dispatched, can you send it to me? . [protected]@gmail.com please and thank you. Then, in January 2023,Fanhomeresumed the subscription service. I provide this information to help others. That is why myself and others have been sharing the link as wide as possible. PCT/IXO is in no way responsible for monies/parts owed by EM. I'm pretty ticked off, as I've spent hundred of dollars to only have a partial model. I'm over halfway through my Eaglemoss Delorean build and on June 14th, I emailed them turning down the Doc Brown additional pictures, which they tried charging me for. I cant thank you enough for the information your providing. there is no way to reclaim money from them but you can check with my partworks for who is taking up the kits and shipping them. Find many great new & used options and get the best deals for Eaglemoss delorean at the best online prices at eBay! Subtotal 49.99 GBP My browser auto-filled my email, so even though I submit over a week ago, I had not heard anything. I think the test their systems was testing the email sending system Google Forms can handle way more than all of us can throw at it. I personally spoke with the General Director of PCT/IXO today and while things are not solid just yet, there was some interesting tidbits in the conversation. All that money I spent for this kit and now will never be finished. This is completely unacceptable. Thank you for sharing, I just submitted the Google Form (in USA) for the Enterprise. Eaglemoss has a consumer rating of 1.07 stars from 54 reviews indicating that most customers are generally dissatisfied with their purchases. Anyway, just posting here for everyone also waiting on the corrected door. Prime-time TV ads have begun appearing for the Build the Back to the Future DeLorean magazine over the past week. The last 20 stages are the optional 4-post garage lift in 1:8 scale that Eaglemoss planned on releasing. when they Ship your parts they send the actual payment request. Thank you. Either give me the rest of the build kits to complete my project or refund my money for the incomplete model that is just sitting in boxes. Hi As you may remember the last company changed warehouses a few times and the mess of that still needs to be cleaned up as stock is all mixed up, no records on stock levels etc. I do not. With all these joint efforts, we hope that youll be able to finish your model soon. i haven't seen kits since oct of last year but i am waiting for what the next step is from them. I need to know if this is a legitimate company and if not, I need my money refunded ASAP. Unfortunately, I have no information about the Orrey. Does anybody know if the site is online yet? I am building the Enterprise d I stopped on book 16. I agree the key word is survey there is probably no plan in place . the Solar system kits are made by a china factory called "NINGBO ARISTE INTERNATIONAL CO LTD" they make the Created the Eaglemoss Display Bases, Crystal Cases, Solar System, and Screw Boxes. Deliveries were for most part okay but I opted to build the printer in one go at the end. One thing of note under Eaglemoss the Eleanor subscription was 110 stages, but Fanhome are now listing it as 130 stages. I asked BAC about this and said the same thing to him. An email was sent out by PCT/IXO today to those who contacted them directly. These issues will be shipped via the same couriers Fanhome already uses in each country. 1st time I contacted them through facebook they promised to resolve the issue; all they did was send two extra volumes that I had already gotten with the previous shipment. I dread having to call cause I know it's gonna be a fight every time! Payment 59.99 GBP Issue 159 includes a 96-page printed guide and a fabric car cover! All the links where useless. Wish I had found these reviews before buying from them in the USA. last year their was supply issues. I filled it out as you directed and got a reply in seconds. ISSUE 01; ISSUE 02; ISSUE 03; ISSUE 04; ISSUE 05 . Unfortunately at this point, any premium deal you had with Eaglemoss (EM), or any monies paid to EM, need to be chased after via your banking institution. though all subscriptions are on hold until they fix the issues they have right now [they have not disclosed information on the reason]. I was able to see it a couple of days ago. Now Im hoping we dont overload the server when the site goes online. +44 [protected] Eaglemoss account numbers are not required, just which Issue we want to start our new subscription from. Private Only members can see who's in the group and what they post. I hope that they email us all who have subscriptions [from my main source the titanic and enterprise are still shipping] to buy out the kits/mags they need to finish the models they are doing so we don't have 1/2 [I'm half way done] or what % of the model done to display to company that visit our homes. However, since Eaglemoss stopped sending orders back in November 2021, it has been 10+ months since these parts were made. Ive gotten to be a grumpy old curmudgeon in recent years, but this helped put a little giddy up back in my step. Eaglemoss left them with a huge mess around the world and probably no easy fix. Regarding the magazines, whether they provide instructions or not, in the DeAgostini Japan site (https://deagostini-jp.translate.goog/sed/index.html?_x_tr_sl=auto&_x_tr_tl=en&_x_tr_hl=en&_x_tr_pto=wapp#scrl_light) you can download the instructions for the construction of the Enterprise 1701-D, of course in Japanese but the graphics are good and you can understand what to do. No word yet on any other locations. i sent a email to their HQ so maybe they have an answer. This has me super excited again and I just finished my unbuild issues. Not only do I want to finish my collection, but I would also like to finish the book I was working on with them. Get lied to about when parts will ship. In 3-4 weeks time, Fanhome will open up their main site to other customers to start new subscriptions from the beginning. Wow this company has the worst customer service ever. I really hope we get to finish these, im working on the ecto-1. Hey! I sent an email to Fanhome concerning my Delorean build here was there response All information and details regarding the possibility of continuing your Eaglemoss collection with Fanhome are now available on our website under the FAQlink .Once these collections are live , our customer service team will be to provide any further assistance you may require .To be kept updated about product availability including the most recent news sign up to notify me But I dont see a link but it seems that you have much more access to this kind of stuff Marvelphx maybe you can dig into this. normally they send 2 emails. I have 5 builds almost finished with less than 30 issues left and my son has three so I am VERY glad I can finish my builds, the cars look so sad not finished and I have hundreds of dollars in Mods. The Eleanor was the only Mustang I was interested in building. Issue 38 came with 4 mounting brackets for the car to sit on, but they don't hold the car high enough for hover mode. We just dont know yet. They will charge you for stuff you already cancelled and tell you it's your fault they have your wrong account number on their emails. I was just getting ready to start the Ecto-1 subscription, after just finishing the Delorean. Would really love to have that model for my collection, but at this point would settle for my money back. It was recognised by my PC & partial calibration was possible, the next issue involved a software update which worked successfully but after this the connection to the PC was intermittent & any commands sent were just queued. Todays batch run was limited in scope so they could test their system. Please give them time to sort out the mess and get back to us. Sorgsam verpackt und ordentlich erhalten. i haven't seen kits since oct of last year but i am waiting for what the next step is from them. I want to continue receiving my kits to complete the Solar System project.. Eaglemoss Ghostbusters echo 1 build up model kit, Resolved and showing company is legitimate or resolved by refunding my money, Subscription Service for Models of ECTO-1, Star Trek Enterprise, Nissan GTR and James Bond Aston Martin. EagleMoss Ltd The printer never worked & was returned as requested, in my view the goods were not fit for the purpose intended & I would like a refund off all monies paid for the printer subscription & subsequent extended subscription. Copyright 1995-2023 eBay Inc. All Rights Reserved. since the company is gone there is no refunding of any parts [when they existed they did not refund money for parts as far as i know.]. A massive thank you has to go to IXO, who have kept us updated with what is happening, which is more than what Eaglemoss have done. Or atleast the opportunity to get my money back or to complete this kit! You can see it here: ELEANOR BUILD. I feed up so am making complaint before I take this to court for breach of contract. So again, will be curious to see if that will still be available to us. Another thing is with the premium subscription a display case was to come with the last delivery. The defect was reported even before the insolvency application. please go to https://mypartworks.com/blog/eaglemoss-update/ to get info on where you go to get your models or kits. she said nothing at all is going to interfere. I think this build-up got buried in licensing issues. Im up to issue #81 then book left in the dust. My last shipment was for issue 4, and the next shipment was the proton packs. though those sites it is questionable the quality [if its brand new or used] no mag and 1 kit costs more than 4 kits. please visit https://mypartworks.com/blog/eaglemoss-update/ for current information on where to go. Then I was charged 65.40 on 05-12-2022 , 65.40 on 06-06-2022 and 130.80 on 06-21-2022. Thank u again. Todd I cant thank you enough for all your time and effort which has prevented a lot of expensive projects ending up in the trash! The exciting news is that tomorrow both Enterprise-D and Ecto-1will be opened for pre-order for UK/USA/DE customers only. Over the span of almost three years, we are shipped 130 issues (159 with the optional extension) that contain a few parts of the model along with a magazine explaining the build instructions, images, and information about the movies. just a little bit longer . Hello James, In Japan they never had any problems (as far as I know). The same offer is also available in the US and other countries as they get closer to the end of their runs. Im in the midst of the Eaglemoss James Bond Aston Martin DB5, but there is no mention of the completion of this model in the States! 2. since Oct [when i stopped getting shipments for Ecto1] of last year there has been stock issues with getting them shipped from their HQ in Europe. i'm only halfway done with my model. I am ready to go for whatever they want for the Enterprise parts. I was literally two parts/issues away from the Ecto-1 being finished, paid premium subscription and yearly. At issue 82, I am SOOOO excited to finish it, and it looks awesome. Well I am greatly conserved. Fanhome (part of the DeAgostini family) purchased the stock and license for each of these collections only, so well need you to sign up again as we do not have the customer base for anyone in the UK/EU. 01 ; issue 03 ; issue 02 ; issue 02 ; issue 04 ; 04! 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