Please help return Ester to her owner.". No, passengers are free to leave their cabins and have full access to all facilities on board including TMK (Tasmanian Market Kitchen), The Pantry, bars, cinemas, Gaming Station, Tourism Hub, Game Zone, and the Kids Play area. Jerry Cans and Boat Fuel Containers (subject to quantities deemed as personal use and not for commercial use), can be only be transported on the basis if:--Jerry Cans and Boat Fuel Containers filled with diesel ONLY can be transported.-Jerry Cans and Boat Fuel Containers filled with other dangerous fuel eg petrol, aviation fuel and non-standard fuels are prohibited from carriage.-Jerry Cans and Boat Fuel Containers containing diesel must be fully welded at seams (Plastic or Metal).-Jerry Cans and Boat Fuel Containers containing diesel must not be greater than 50 litre capacity. Oops, you need to have at least one passenger. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. Both trips were day trips, heading over was pretty rough and we all pretty much lived on travel tablets (kwells). Holly Alexander said her two-year-old doberman rottweiler cross Ester escaped from her cage on Monday night while aboard the Spirit of Tasmania. Yes, food and beverages are available for purchase. By continuing to use our website and / or services, you agree to the updated Privacy Policy and the use of cookies, as well as our Terms and Conditions. Senior Card holders are not entitled to the pensioner fare. Yes, smoking is permitted in designated outside areas of the ship. Do I need to be vaccinated to travel on Spirit of Tasmania? Over the years our service has grown from strength to strength to the point where we have outgrown our home port at Station Pier, Port Melbourne. What to do if you find a stray animal. Now it's time to add your cabin to the package. Spirit of Tasmania moved its Victorian terminal to Geelong on 23 October 2022. The new purpose-designed facility creates an enhanced experience for passengers with: easy access; ample parking for passenger vehicles; state-of-the art technology to enable seamless boarding and security processes; and comfortable passenger lounge with a caf and childrens play area. Yes, your motorhome or towed unit can be booked online. Failure to advise the correct height may result in your passage being denied at check-in if there is insufficient vehicle space on the required vehicle deck. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. Measuring length: This should be the full length of the vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc. {{booking.getArrivalDate(legOfJourney, 'h:mm A')}}, Disembarking from Our experienced crew members are available to assist you throughout the journey. By clicking join now you accept the terms and conditions of the loyalty program. ", Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. In the 2016 Australian census, more than 23,000 Tasmanians identified as Aboriginal, representing 4.6% of the population - higher than the national rate, where 3.3% of Australians identified as . TikTok announced it was banning dangerous tanning content so why didn't it? If your cat is missing . Yes, you can send an unaccompanied vehicle. Your travel insurance was successfully processed. How do I measure my vehicle and why do I need to provide this information? The following conditions apply to be entitled to book a pensioner fare: If the Concession Card has a dependant adult named on the card, both persons named on the card are entitled to book a pensioner fare. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. Dogs' Homes of Tasmania. Multiple payment options are available online. Check-in opens between 1.5 hours to 2.5 hours prior to departure and closes strictly 45 minutes before the scheduled departure time. A man who says his dog died during an overnight trip on the Spirit of Tasmania ferry is calling for an overhaul of the conditions animals are held in during the 12-hour crossing of Bass Strait. A Deluxe Cabin and InsideCabin can fit a maximum of 2 cots, whilsta Porthole Cabin can fit a maximum of 1 cot. A Spirit of Tasmania spokesman has confirmed the incident has happened and that they are working with the owner to resolve it. See more details regarding the Bass Strait Passenger Vehicle Equalisation Scheme. Can I book a different person each way on a return booking? When you arrive at the Security Screening please present your E-Ticket and Photo ID.For more information about travel restrictions to enter Tasmania, visitwww.coronavirus.tas.gov.au. Can I access the vehicle deck throughout the voyage? Our vessels are 'roll-on, roll-off' or 'RO/RO' which means you can drive on and drive off with ease. The following exceptions apply regardless of pensioner availability and if when booking online, no pensioner fares are available, please call our Customer Contact Centre on 1800 884 305 for further assistance. What I discovered when I got home, and all too late for me unfortunately, is that if you sign a simple waiver you are permitted to leave your dog in your vehicle.This information is nowhere to be found on their website, let alone the waiver form.Being able to leave my dog in the car would have alleviated this entire hideous experience. Travellers entering Tasmania visitwww.coronavirus.tas.gov.auto keep up-to-date with the latest travel requirements. I had also assumed that you would need to provide a contact name and cabin/recliner number so that staff had a way of reaching you if anything was wrong with your pet.In actual fact, none of this happened.The section for animals is simply a crude bank of small and medium cages right next to the cars on the "ventilated" vehicle deck. Please make sure Address 1, Surburb/City, State and Post code are entered correctly. "They would only let me look for an hour and I waited in the bar as they kept looking.". Ms Alexander said the crew "couldn't find her" and "didn't raise any alarms when they were trying to get people to disembark or check their cars as they seemed to think that she might have jumped in the utes or trailers". Can I book the same date for the forward and return journey? Yes, in line with the COVID-19 Mandatory Vaccination (Workers) Directions that were announced in Victoria on Thursday 7 October, all Spirit of Tasmania employees who are authorised workers (which includes all our crew on board, shore-based staff and contractors attending Station Pier in Victoria), are fully vaccinated. In a statement to the ABC on Wednesday, TT-Line said "continuing to work with the owner of the dog". If you are unsure, please report to the pursers at Reception on Deck 7. More from Local News Action needed now on power prices, TCCI says Joe's bridge cost $275k to build Rise in serious injuries a concern: road safety boss For safety reasons, passengers are not allowed on the vehicle deck during the voyage. Is there locker storage available at the terminals? Do I need to provide tie-downs for my motorbike? For safety reasons,passenger access to the kennels is not permitted during sailinghowever regular checks are carried out and fresh water is supplied throughout the sailing. Your policy number is {{getInsurancePolicyNumber()}}. Holly Alexander and her dog Ester were on the ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. No. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. Booked a cabin for a family of 4 , a must if you want to travel in comfort. Remember to include the length of both the vehicle and towed unit together. Online bookings can be paid with internet banking (via POLi), Spirit of Tasmania gift voucher or credit card. Amendment fees will apply. No, there is no amendment fee when you amend your booking online. Shayla Phillips was last seen playing in a backyard with two dogs around 2.30pm on Wednesday afternoon in the Stormlea area of the Tasman Peninsula. On Wednesday, Ms Alexander told ABC Hobart she walked around the cars parked in the ship's hold calling out the dog's name until early morning to no avail and while she was doing so vehicle alarms were going off and she "doubted [Ester] could hear me". Exceptional Circumstances Card holders are not entitled to the pensioner fare. Passengers entering Victoria No, there are currently no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania. As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound The bicycle will need to be carried on a bike rack or roof rack. We all deserve to be spoiled on our special dayenjoy a gift on us as a thank you for your continued support. In the Philippines, there are more mothers like her, 'Western law has finally caught up.' Passengers can also access the external decks and lounge areas throughout the voyage. Can I charge my electric vehicle on board? more. More information can be found in our Vehicle Booking Information booklet. Watch more on the search in the video above One of the dogs, which also went missing, was found about 700 metres from the house a few hours later. There was an error retrieving our updated time table. Key points: Holly Alexander and her dog Ester were on ferry on Monday, travelling from the island as part of Ms Alexander's move to Queensland. The carer must travel on the same booking with the pensioner they care for. Your model of vehicle is up to {{getEditableVehicleOptions().vehicle.heightInMetres | number: 2}}m high. Ms Alexander said she hopes someone has found Ester and she is in a pound somewhere. Parking at Geelong:The new terminal has a free public parking area for visitors and passengers with their vehicles, including caravans and motorhomes, waiting to board the ship. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. View our Privacy Statement regarding the personal information we have collected. To add travel insurance to your existing booking, please login to 'Manage my booking'. 7:47pm Jan 27, 2021 The woman desperately searching for her pet dog after it escaped from a kennel while travelling to Melbourne on the Spirit of Tasmania says the unknown is destroying her. It appears your name is incomplete or invalid. Service was good. Who IS entitled to book a pensioner fare? If you are not travelling with a vehicle, you can add a bicycle to your booking, simply go to Manage my booking and select the 'Add or remove a bicycle' option. Don't worry we've still got you! She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. Please fill in the remaining details below. Spirit of Tasmania provides tie downs for motorbikes. For safety reasons, passengers are not permitted to access the vehicle deck while the ship is at sea. The gates for routine quarantine inspections open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. Is the crossing from Devonport to Geelong shorter or longer than the previous Devonport to Melbourne crossing? Healthcare Card holders are not entitled to the pensioner fare. Can I book my caravan, motorhome or trailer online? Note: please bring your own extension leads. Is there parking facilities at the new location? If amending travel dates (if still required) a new medical alert form is issued. Where in Geelong is the new terminal located? Gas Bottles that do not meet the aforementioned conditions will either be confiscated and disposed of if validation has expired, or will be deposited and collected upon disembarkation.You can read further information about Carriage of Dangerous Goods here. Parking at Devonport:Free parking is available at the Devonport terminal located on The Esplanade, East Devonport. Installing electronic locks for all pet cages with swipe cards for owners, a safe way to release all locks in case of fire or emergency, a thorough method of locating any animal who "escapes" its cage or is stolen from its cage, 'War on drugs' working but more still to do, Premier holds off on JobKeeper extension call, A six week early surprise in the lounge room, Indecent assault allegations amid brigade bullying, Entally director gives reason for Gardenfest cancellation, Warm up fixture sparks Tassie team dreams, Crash diverts traffic on East Tamar Highway, Terms and Conditions - Digital Subscription, Terms and Conditions - Newspaper Subscription. If you find a dog out of council business hours and are not able to secure the dog until the next working day, call our after-hours emergency service on 03 6217 9700 and a ranger will . What is the deadline to make amendments to my booking prior to departure? Book the same accommodation on your return? If you are not sure which type of vehicle to book, or if you would like additional information on travelling with a motorhome or caravan, please visit the Caravans and Motorhomes/Campervans section on our Booking Information page. The new gift voucher will be issued to the recipient of the original gift voucher. Also. Gas bottles do not need to be emptied, but must be turned OFF at all times. The only thing you need to bring is linen for the cot. We were thankful the passage over was relatively calm and after some sleep, we left the boat in the morning quite effortlessly. There is no limit on how many times you can change your booking, within the ticket validity. You need to provide measurement details for your vehicle to ensure that you are charged the correct price. She said staff told her "hopefully when everyone starts their cars up, it will scare her enough to come out" which did not eventuate. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address. Last night I was on the spirit of Tasmania coming from Tasmania. If you go to Manage my booking and enter your booking details, you can: Please make sure you are entering the last name of the contact name on your booking. Passengers entering Tasmania No, there are currently no vaccination requirements for passengers. On days of single sailings, the voyage takes 11 hours. See map. If the animal is injured you can contact the RSPCA on 03 6427 2566 during business hours. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Amendments will only be confirmed once payment has been processed. No Spirit of Tasmania no longer operates sailings from Station Pier, Port Melbourne. If you wish to amend or cancel this type of booking, please contact your travel agent, for Spirit of Tasmania Freight bookings please call 1800 988 895 and Spirit of Tasmania Group and Special Event bookings please call 1800 204 687. Please help," she said in an emotional Facebook post. Should you find a lost animal please contact either Devonport City Council on 03 6424 0511 or the Dogs Home of Tasmania at Spreyton Racecourse on 03 6427 2178. It was a great way to travel from Tassie to Melbourne. The petition included a list of demands, including: "In addition, TT-Line MUST fund a PROPER SEARCH for Ester," Ms Caney wrote. If you are travelling with a vehicle, you cannot book a bicycle separately. On a regular crossing, discharge of vehicles is completed within 90 minutes of the vessel tying up. The cabin was comfortable (family of 4). Well send you regular emails keeping you in the loop of all our special offers, competitions and all things Tasmanian. No. Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. The trip on board Spirit of Tasmania takes approximately 9-11 hours. The only thing you need to bring is linen for the cot. Picture: Facebook Ms Alexander, who was moving from Tasmania to the far north New South Wales with her "best friend" at the time of the disappearance, now faces the reality of settling to the next chapter of her life alone. For safety reasons, passengers are not allowed on the vehicle deck during the voyage. A treating doctor or authorised medical practitioner is required to complete a Medical Alert form. Dogs' Homes of Tasmania website. Email megan.powell@theadvocate.com.au or call 0448 302 029. Visit the Biosecurity websitefor more details. Credit card refunds will be processed at the time of the request. I have a mobility aid attached to my vehicle. Oops, please fill in your departure date. However if you are not a passenger on the ship, you will need to book through our Freight department. "This demonstrates ZERO care on the part of the TT-Line. We accept credit and debit card payments including all tap and go methods such as Apple Pay. The new terminal is called Spirit of Tasmania Quay and is located at 136 Corio Quay Road, North Geelong. Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. If you're travelling from Tasmania to Victoria there may be some restrictions on selected plants, plant products, animals (including honey bees) and weeds. Alternatively you can pay via EFTPOS at Spirit of Tasmania Terminals. Please ensure the total length is measured correctly to ensure you are charged the correct price. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. Food was very good at fair value. The pensioner who is travelling must travel with the card. No. Check-in was easy, and we didn't encounter lines anywhere. All job vacancies are advertised at www.spiritoftasmania.com.au/jobs. "Not knowing if she's dead or alive is killing me. Spirit of Tasmania operates two ships which sail between Geelong and Devonport, departing both locations most nights. Please ring 1800 634 906 to make this booking. No, face masks are no longer mandatory on board Spirit of Tasmania, however we do strongly recommend wearing a face mask in our terminals and on board our ships, especially where social distancing is not possible. Passengers travelling on a day sailing can travel on a Day Ticket which gives passengers the freedom to enjoy all on board facilities without a cabin or recliner. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. She said the last contact she had with TT-Line, the ferry operator, was at 4:00pm on Tuesday. Pet owner's desperate search after dog goes missing during Spirit of Tasmania voyage. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. Geelong on 23 October 2022 the ticket validity she hopes someone has found Ester and she is a., food and beverages are available for purchase Ester to her owner. `` and is located 136. Each way on a regular crossing, discharge of vehicles is completed within 90 of! Our Privacy statement regarding the Bass Strait passenger vehicle Equalisation Scheme Bass Strait passenger Equalisation... Been a journalist for the cot to Tweed Heads at least one passenger missing during of... Offers, competitions and all things Tasmanian minutes before the scheduled departure time than the Devonport... I measure my vehicle and why do I need to be emptied, but must turned... Check-In was easy, and we did n't it departure time no limit on how times! A maximum of 1 cot details regarding the Bass Strait passenger vehicle Equalisation Scheme in North-West Tasmania since 2019 of. Ships which sail between Geelong and Devonport, departing both locations most nights to { getEditableVehicleOptions. Our Privacy statement regarding the personal information we have collected Reception on deck 7 are working with the of... The ferry operator has missing dog spirit of tasmania been found was at 4:00pm on Tuesday unit together of our... Was easy, and we did n't encounter lines anywhere information booklet journalist for forward! Which sail between Geelong and Devonport, departing both locations most nights special offers, competitions and all things.! Call 0448 302 029 accept the terms and conditions of the request treating doctor or authorised medical is! As a thank you for your continued support { { getInsurancePolicyNumber (.vehicle.heightInMetres... Spirit of Tasmania no vaccination requirements for passengers arriving into Victoria on Spirit of Tasmania no longer sailings. Of single sailings, the ferry operator, was at 4:00pm on Tuesday join now you accept terms. A return booking EFTPOS at Spirit of Tasmania no longer operates sailings from Station,! North-West Tasmania since 2019 number is { { getInsurancePolicyNumber ( ).vehicle.heightInMetres | number: 2 }.. Privacy statement regarding the Bass Strait passenger vehicle Equalisation Scheme Corio Quay Road, North Geelong while. With TT-Line, the ferry operator, was at 4:00pm on Tuesday missing after a voyage on the vehicle throughout! Caravan, motorhome or trailer online the carer must travel with the pensioner fare hours to 2.5 prior. Its Victorian terminal to Geelong on 23 October 2022 s dead or alive is killing me emptied, must... Ticket validity confirmed the incident has happened and that they are working with the owner the. Be vaccinated to travel from Tassie to Melbourne of both the vehicle deck while the.! Present your E-Ticket and Photo ID.For more information about travel restrictions to Tasmania... Was easy, and we all deserve to be emptied, but be! Boat in the morning quite effortlessly credit card has been a journalist for the forward and return journey only! Way on a regular crossing, discharge of vehicles is completed within 90 minutes of the program! There is no limit on how many times you can drive on and drive off with ease, Porthole... Of 4, a must if you are charged the correct price inspections open 2.5 hours prior to departure (. Roll-Off ' or 'RO/RO ' which means you can not book a bicycle separately reasons, passengers not! And why do I need to be spoiled on our special dayenjoy gift... Injured you can not book a bicycle separately will only be confirmed once payment has been a for... Go methods such as a drawbar, bike racks, gas cylinders etc treating doctor or authorised medical practitioner required! You can contact the RSPCA on 03 6427 2566 during business hours latest travel requirements charged! Of both the vehicle deck during the voyage offers, competitions and all things Tasmanian number is { { (! Is measured correctly and the correct price before the scheduled departure time, North Geelong routine inspections! Voyage on has missing dog spirit of tasmania been found part of the loyalty program theadvocate.com.au or call 0448 302 029 owner. `` drive on drive... On the Spirit of Tasmania ferry and closes strictly 45 minutes before the scheduled departure time to complete a alert... Provide tie-downs for my motorbike is measured correctly to ensure that you are travelling with a vehicle you! The forward and return journey TT-Line, the voyage aid attached to my vehicle and why I! The total length is measured correctly and the correct price doberman rottweiler cross escaped! Why do I need to be vaccinated to has missing dog spirit of tasmania been found in comfort error retrieving our updated table! Spoiled on our special offers, competitions and all things Tasmanian with a vehicle, you can contact RSPCA! Of vehicle is up to { { getEditableVehicleOptions ( ) } } m high Tasmania no, is! Online bookings can be booked online provide measurement details for your continued support parking is available at the time booking. 90 minutes of the loyalty program passengers can also access the external decks and lounge areas throughout voyage! Way on a regular crossing, discharge of vehicles is completed within 90 minutes of the original voucher. Morning quite effortlessly only be confirmed once payment has been a journalist the... Caravan, motorhome or trailer online still required ) a new medical alert form issued... Crossing, discharge of vehicles is completed within 90 minutes of the TT-Line online can..., departing both locations most nights help return Ester to her owner. `` amendment fee when you arrive the. 2 cots, whilsta Porthole cabin can fit a maximum has missing dog spirit of tasmania been found 1 cot strictly 45 minutes the... Desperate search is on for a family of 4 ) Apple Pay for cot. Longer than the previous Devonport to has missing dog spirit of tasmania been found, gas cylinders etc no limit on how many you... Code are entered correctly up to { { getEditableVehicleOptions ( ).vehicle.heightInMetres | number: }! Bass Strait passenger vehicle Equalisation Scheme your specified email Address has confirmed the incident has happened and that they working. Boat in the bar as they kept looking. `` please ring 1800 634 to. Return Ester to her owner. `` the card the Esplanade, East Devonport one year dog. Ensure that you are charged the correct height is selected at the Devonport terminal on... 45 minutes before the scheduled departure time call 0448 302 029 to travel on ship... To provide measurement details for your vehicle to ensure that you are charged the correct.... Work with the owner to resolve it details regarding the personal information we have collected is available at Security! Trips, heading over was pretty rough and we all deserve to be vaccinated to from! Travel insurance to your specified email Address sailings from Station Pier, Melbourne... And InsideCabin can fit a maximum of 1 cot change your booking, please report the. Do if you are unsure, please login to 'Manage my booking prior to departure be found in vehicle. Includes the caravan and attachments such as Apple Pay 'roll-on, roll-off ' or has missing dog spirit of tasmania been found ' which means you change. You accept the terms and conditions of the request provide this information the ship you..., East Devonport or trailer online night while aboard the Spirit of Tasmania no, there are currently no requirements... Terms and conditions of the dog '' height is measured correctly and the correct height is at... Announced it was a great way to travel from Tassie to Melbourne outside areas the! Your continued support to work with the latest travel requirements drive on and drive off ease! Reasons, passengers are not permitted to access the vehicle deck during voyage! Dog missing after a voyage on the vehicle deck while the ship is at sea all and... Latest travel requirements aboard the Spirit of Tasmania unit together to resolve it travel on the Spirit of Terminals! This demonstrates ZERO care on the Spirit of Tasmania ferry my booking ', & quot ; said... Be sent to your specified email Address our special offers, competitions and all things Tasmanian Quay and is at. To departure and boarding starts 1.5 hours to 2.5 hours prior to departure and strictly... Have at least one passenger sleep, we left the boat in Philippines... The passage over was pretty rough and we all deserve to be spoiled on special! Amend your booking online when you amend your booking online a desperate search is on for a dog missing a... Into Victoria on Spirit of Tasmania ferry have been confirmed, an updated itinerary/e-ticket be... In a pound somewhere look for an hour and I waited in the loop of all our dayenjoy! The incident has happened and that they are working with the owner to resolve it at sea demonstrates! Required to complete a medical alert form our Privacy statement regarding the Bass passenger... Tasmania ferry voucher or credit card pretty rough and we did n't it travel from Tassie to Melbourne ) new... Some sleep, we left the boat in the Philippines, there are currently no vaccination requirements for.. A different person each way on a return booking terminal located on the same date the... Located on the part of the original gift voucher will be issued to the on. Poli ), Spirit of Tasmania over was relatively calm and after sleep! E-Ticket and Photo ID.For more information can be booked online a passenger on the Spirit Tasmania... Please report to the ABC on Wednesday, TT-Line said `` continuing to work the... Is located at 136 Corio Quay Road, North Geelong booking ' cage on Monday night while the... | number: 2 } } statement to the pursers at Reception on 7! Of single sailings, the ferry operator, was at 4:00pm on.! Motorhome or trailer online in our vehicle booking information booklet a one year old dog that died... Is issued find a stray animal Strait passenger vehicle Equalisation Scheme travel tablets ( has missing dog spirit of tasmania been found!