I understand wholeheartedly what Bethany is saying. So here I sit rambling off I dont have access to my own business I built. Its true. So I am officially done, it is no longer worth the time, risk, and effort. (two and a half weeks later, still no response from Seller) I am a very active seller on Poshmark, but I had a buyer damage a coat because it didnt fit. How about silly girl talk on a rainy Sunday afternoon? So I never used the app again. The most frustrating issue for me is, people dont know the difference between NEW UNUSED and excellent used condition, or pre-loved condition. I tried to explain to Posh why would I send a dress like this with snags knowing this would be the outcome?!!! Here I am really depending on this income and once again its gone. The bag is 100% authentic and I have a receipt. I was PISSED! Another complained the item reeked of cigarette smoke, likely from the box I used as we dont smoke in our house but the box was sitting in our mud room which we sometimes smoke on. agrreed! Little room for any questions. Well the shirt was mis-marked as a 2XL and I clearly stated that in my listing. It got snapped up by another buyer. Unfortunately, the cons outweigh the pros. The time i put into posh was interferring with other things i need to be doing. Yes / No If you want to net a profit $29.00 for an item, best list it for $88.00 because Poshers have no Shame trying to get something for nothing. The trolls, the low ballers, the crooked and one-sided rating system, and the serious lack of user support from Poshmark. Or $10 if we're lucky. Too much creepy stuff going on with technology. Thank you. I get charge backs with my own online store and never win even when the buyer hand signed for the box. Complete disaster. Not getting rich,never tried the parties,but I make a few bucks and spend a few. Our generation has made it such a big deal to stop talking to someone because they make you unhappy, but in all honesty, it is absolutely 100% okay. Lisa, Im hearing more and more stories like this, and I too, had my share of sales that were canceled by Poshmark because once I purchased, the seller never responded. Ill admit its a challenge getting traffic, but its growing every single day. Any input would be helpful esp. I dont mind if she changed her mind, gave it away, etc But nothing. She technically wanted to steal my boots! I feel like A. they buyer regrets their purchase or B. they are trying to pull some sort of scam. Welcome to Poshmark! She has no listings. I spent days on this. Dont get caught up in the rhetoric and politics that coincide with social networking. Long story short Posh told her to send it back and they reimbursed her. Now just waiting on Poshmark to decide on the case. Just constant drama and bs. I do have a question though with you being so successful with the site; It does seem that to be successful on the site you have to sell mostly name brand, so where do ppl find these name brand items for low enough prices to mark them up high enough to make a profit? Reason #3. Great minds! Maria, this is terrible! Can you make anything out of all this?? If someone will not post extra pics or answer whether an item is authentic, then you know its fake. I feel like there is nothing to stop a buyer from damaging an item and claiming the item is not as described. You cant say that the item does not fit or you change your mind. I wont sell to anyone with no listings. They were also filthy! It has 60 million users, according to Poshmark's latest data report. Your interaction as a seller to potential buyers should always be friendly and positive so by giving a counter offer you are making an effort to negotiate with a buyer by not declining their offer. They never gave me a chance to defend my bag or my closet they just removed it . You can access it here: https://shopstylaphile.com/products/ebook-how-to-ditch-poshmark-and-start-your-own-e-commerce-business. Im listing to make more than a few bucks! I have not had a case opened yet. I have thousands of dollars in retail or boutique merchandise, as they like to call it and no matter how much I share, how many hours I spend.. No sales! Ebay on the other hand is more customer base than seller base. Now posh has raised shipping to 6.49. If and when they do it will be a cut and paste response from their FAQ with no real answer. With PM new app adding Mens and children its like party overload. Honestly thought I would get same respect I give, and if not from the buyer; at least from posh support. Makes the item virtually impossible to sell and the seller is screwed. Its discouraging.. By and large I have been very impressed with the sellers. I submitted pictures, but said I refused to touch the item. Its bad for me and for customers walking by. You also can send the pictures to posh and have them disput it, and refund you or have you send it back to her. Or more pointedly I took my find and risked buying some itms from that brand to resell but thats business (i took , spent & RISKed my own capital to buy wholesale .. to resell!! They get 30 days to review. I too hae sold on poshmark for several years. The could give a flying fig about any seller issues. Im not sure how much longer it will work for anyone. Tell me, how can one judge a black polyester dusty bag with Chanel silk screened On it, real or fake?! Surprisingly, eBay is the one where I havent gotten them. Can you imagine doing $250,000 of business a year with a company, and them getting 12%, about $30,000 a year, and them not picking up the phone? She hasnt sold anything yet from her closet. Buyer confidence in me went up and I sell things faster as a result. My daughter bought a designer bag from a college friend. I have been selling on Poshmark for 8 months now i do average to sell just over a 100 items per month on Poshmark. Reason #1. I try not to get upset about stuff like that but sometimes I do bc in all my listing I clearly State no low-ball offers will be acknowledged so when they do it they deserve to get blocked!! I thought her response to me was forthcoming and genuine, but I was still disappointed.. It took over a month before I had contacted the Better Business Bureau, Posh kept giving me the run around and they took forever to respond to me directly. Thats ridiculous! I agree it is pretty ridiculous! Ive started cross-posting items so I can have a wider scope of buyers and most of the time, Im more successful on ebay. Is the jacket in the pic not the one she would send if someone bought it? Thats how I scored a lot of my designer items. So I talk to this girl who started making human hair wigs because shes a cancer survivor and needed them for herself. Ive been emailing them because I feel like my buyers arent receiving notifications to accept their item so I always have to wait until the fourth day for my money to finally be released to me. I just didnt have the strength to fight it, so I told Posh I would take the bracelet back. Ha, like that will ever happen! Gradually ebay swerved everything in the buyers direction. She has accused me of blocking her purchases, of sending other poshers to harass her. We will not be restoring your account as we require users to follow our returns guideline. They are her personal experiences. if I cant offer a fair price for something I wouldnt bother insulting people with lowball bs. Give them a try and let me know how it goes! Sorry to hear about your experience on Poshmark. If the cost of the item is higher than $15, Poshmark takes a 20 percent cut. Its showing a side of humanity that Im not liking so much. Probably no more than $15 dollars. My account is old as the hills and has done so much worse since the new updates the last two years, in all honesty. So I asked if I could please see photos of the actual jacket. I have literally run across earrings on Poshmark for $30 that are bought for $1.25 from online websites (oh it takes 3-4 weeks to arrive! Until Chandra feels he is losing his big sellers on Poshmark by his terrible business practices, nothing will change on Poshmark. This is why i put all This seriously angers me. Thats what I found so frustrating. The item was immediately tossed. Sick of it! I just quit Poshmark for the SAME reason. People have commented how cute their packages are when they arrive. Hopefully something will be done, aside from me probably getting banned from Poshin. I just started selling on Poshmark and sold one item thus far. Either shes a scammer who wants to get away with it or simply just a buyer experiencing remorse. I am glad I found your blog. as far as the lowballers I blocked them too and I found when people low-balled me on an item that was brand new I would simply raise the price even higher just to piss them off! I had someone bundle 3 items which totaled $30 and offered me $6!! Well, the right one was a little snug, then I tried to put on the left one and it is so narrow, its got to be defective!! All it took was one 2 star review for a vintage belt to knock me down. When I finally opened the package, I discovered that there was not one, but two stains, one on each side and that they were not only very large perspiration stains, but very noticeable. Im glad to hear that it worked out for you though! Do you have your listings as final sale? No way Id sell any high end bag on here for someone to call it fake. Ive been bulkied, support is crap, people can not respect its not a garage sale, and I work 20/7 to make sales; huge tine suck. Thats obviously not happening, so I only made clear the simple fact that this item was not sold, although it is listed as sold. Posh does nothing dor its sellers and it is super time consuming. It would be less frustrating if it were on an used item, but I have a buyer now reporting to poshmark that my brand new top with tag! Once I finally get my payment I am shutting my closet down. Not great, but good. As for advice, you can open your own store like I did on Shopify, or if you dont have HTML knowledge, you could try BigCommerce here: http://bit.ly/2pFg5Mt. I came across your article while trying google how to block unwanted Tradesy buyers. He is still out there after a few months. (Theres a little That also will only communicate through email. Thats AWFUL!!!!!! So you have access to see what the user has for sale, but you are blocked from interacting. Like I posted a hand mixer for $5 just to get rid of it fast and someone send me a $3 offer. You send the longer you will be waiting. Im brand hew to Poshmatk. And guess what? I looked on line and its illegal for a minor to do this and them not do nothing. Makes it hard for sellers that are actually selling authentic things. Well, I tell Poshmark and they say that I received the shoes as stated in their ad and that shoe sizes can vary. Oh then I deleted the item and relisted. She then gave me one star saying that I mislead her because they were not ugg and that I lied, however it was just her not being able to read. Omg I fully understand. Part time my a** if you are going to be successful on Poshmark you have to work it constantly and you have to check your emails constantly to assure you havent sold something because , you have two freaking days to get it out . I dont think poshmark is worth it as a buyer or a seller. I dont have a lot of experience with buying wholesale, as most of my items either come directly out of my closet or are things I pick up at consignment stores that either dont fit me or that I think a customer would like. They just changed shipping now to 6.89 and never contacted me about that! This post is a real eye opener and should be shared as a fair warning to all. Usually I sell my items on Ebay, however I thought that my clothing might sell better on a site that was more targeted to, well clothing. It was a surprisingly emotional experience to realize I fell for this. If you genuinely want to quit Posh or any other job or hobby or activity, then you should absolutely quit. Bad: "Hi! They expect everyone to be techies, I dont have a printer and they require a printed label. Wait, to the person who said the shipping is absurdly high, I have to ask where else are you shopping that $7 is high for priority?! Im going to give all my remaining active closet to good homes at the end of this week. As someone who has been selling on Ebay for over 25 years, I just started selling on Poshmark in Nov 2021. So dysfunctional. Im in the same boat and trying to figure out how to best transition off of Poshmark. People want authentic but want to pay $5.00? It doesnt even make sense, she says there is lint all over the pants, when it is the style, so I dont even know what to do, or how long it is going to take to find out, who wins. I use social media, my blog, and Google AdWords to drive traffic to my site. Its crazy!! Sending support & positive vibes Brianna. Etsy has the safest /best protection for sellers. As if anyone living in the United States could make money off a vintage, used, faux leather jacket, and would bother to try to sell one that was counterfeit. How to Deal with Low Ball Offers on Poshmark. Im just done.. Until recently, a buyer opened a case claiming that my item is not as described, that the item was broken, damaged or stained. I was working the graveyard shift for the first year that I sold On PoshMark and made roughly over 180 sales. (2) I sold a brand new pair of tommy bahama flops a couple weeks ago. If anyone else is interested, please message me or comment here because this SELLER ABUSE has got to stop. However they no longer respond to my emails. To block a user: Go to their closet. So maybe this is his scam, I dont know. I have been selling handmade clothes on Poshmark for 6 months and only got one sale and it was a lowball. Did you get to take your followers with you? Hope that helps! I requested to see evidence pictures and posh sent them to me.instantly knew I was in for trouble with this one. Irene and Cole, $300 down the drain. Hope your store is still doing well, as Im sure you are! Is this not consumer fraud? I even asked the girl if she wanted, she could just cancel the order and keep it when she gets it just so I dont get a bad review ( I have 5 stars so far and worked hard for it) It just isnt fun for a good seller. Luckily a friend bought it but for $100 so i lost 200+ IT insane- thats when I found out that people do that- they buy sometime to wear fora special event- and damage it on purpose after so they can validate a return,.. ?What do I do?? Well I wrote back and said there isnt anything in my closet for sale so Im not sure what you removed??? Thats just a fact. I have not received them back yet (they are on their way) but cannot wait to see how the buyer accomplished breaking the soles and what was pored on the leather to make them sticky. I hate they have a buyers protection in place and not a sellers protection. My items are not cheaply priced but I think they are fairly and accurately priced. ON top of everything, the buyer is NEW to Poshmark. So Im not inexperienced in customer service or shipping logistics. While $10 or $15 is not a lot of money to pay for apparel, Im not plunking down a single cent of my hard-earned money unless I feel assured that I am getting a decent piece of clothing that is not riddled with holes or stains. I dont have time for social selling. I entered it as not as described and they gave me until July 2 to return it. Haha yea it happened during mail process? Others have sold at steep discounts to recoup investor money or shutdown completely. Go find one of those and dont lowball a seller who has higher prices. I try to clean out my closet before a new season starts, because thats when those stores are hungry for inventory and will be less picky. People logged on by the thousands to sell clothes for cash. Out of nearly 2000 sales, 99.99% were 5 stars, they deposit $ very quickly & great social environment. There isnt any protection on either end! Posh customer service is wishy washy coming to what they accept to return or refund. Im sure she just didnt like the item and wanted a refund. I very stupidly asked her in a comment what happened to them, they were new That was cause for harassment and I am now banned. In the meantime, while I was waiting out the 8-day cancellation period, a different seller listed one of the tops I ordered, but I couldnt buy it because the first seller could still ship and then Id end up with two. The logo wasnt aligned properly. I appreciate your post. Its about being social and every one is selling inspired by labels (knockoffs), despite PMs supposed policy against it. Only 3 hours away, wish i was there! Or a new platform to use? You certainly dont see anyone sending $5 offers to Macys, Target, or Zara, do you?. I just got a response that basically said oh well. Youve expressed so many of my frustrations as well! This was not any kind of problem with any other online selling site. Ugh frustrating but not losing hope! But buyers need to also remember the time and effort that goes into listing items. I am ready to close down my account already! You are right. I started with Poshmark last August 2016 and Id say Im doing well in terms of reviews and ratings. I also use Tradesy. And she is, of course entitled to her feelings, opinions and thoughts in regards to Posh. It was even obvious in the comments that they were sold as the girl who bought them thanked me for them. They have different shipping options and didnt see anything about what they charge for a commission. Thanks again for the comment. Well PM has not ruled on the case yet but I am disheartened by this and trying not to let it get me down. Hi, On FB I sell more items and the fees are great. I have tons of New MK purses w/ tags, brand new makeup Dior, Chanel, Elizabeth Arden etc. However, the buyer contacted me and said that the glasses I sold her were scratched. But our customer proposition and our positioning hasnt changed over the years.. I just left ebay for the same reason, no seller protection. But it is also about respect! I couldnt ignore the urge to tell that girl all that I think about those kind of buyers. But they have approved the request and the bag is now in transit back to me. They always said work it out with the buyer. If you pay what they are asking, list it for the msrp they suggest, then wait for an offer and Posh taking 20%, you might make a couple of bucks or break even! Again, this is exactly why I left Poshmark. Just a tip I photograph EVERYTHING as Im packing each item. I shipped it. I commented benignly again, so her followers wouldnt really know what was going on. Besides that this site is for those who have quit Posh, not those singing its praises! I wont be on here much longer. Low ball offers, creepy people (a man posted in a picture wearing a bra that kept pinging me), people who want fast service but would not release payment upon receipt. This morning i get an email from them telling me my bag is not authentic and my account has been suspended. While I did enjoy the social aspect of meeting some really great people on Poshmark, the amount of time I was spending on the app was ridiculous. Have them google When you order over seas products cheap quality than pictured make a listing in your closet explaining all of this! If its working for you, by all means stick with it! My sales were good and I was getting 5 stars. I took all my items (some cost $495.00 NWTs to my neighbor). Great idea! Its been happening for the last 15 items I e sold in a row. I sell very good quality custom jewelry on fb. The guesswork put into the algorithms of Poshmark is a job in and of it self. I am so frustrated by PM! Most likely they are getting discounted ship pricing and earning on ship price also. It annoys some sellers, and some wont even answer, but may save you trouble. Its great for the handful who do make money but its antiquated in its design and their cut is highest Ive encountered. This person just received the top and either didnt like it or found out it didnt fit her and wanted her money back. and who is CLEARLY either: 1. pulling a bait-and-switch with her own damaged bag (again, in her one photo, you cant even see the entire bag, whereas I have 8 photos of my bag in the listing) OR I just sold a Coach bag recently with many upclose and clear pictures and a detailed description. anything will help. A low ball offer on Poshmark is when the offer is so ridiculous that it is not even worth the time to package and ship the item. Im anxious about going about it, but the cut & some of the other things I disagree with are getting to be a bit much & I cant compete because of their cut. Not sure if i would want to sell on the site. Of 250 sells, one was returned in this fashion and I sold it again 3 days later for more money. A Posherpurchased a very unique top from my closet. At midnight my husband would say Are you still poshing? I suddenly realized that all the time I was spending being social on Poshmark was keeping me from doing other really productive things in my life, like exercising, writing, and spending quality time with friends and family. 3-4 occasions where something was not as described or damaged when I got it and they accept the return or gave me a posh Credit in one instance but in other cases they have totally back me up. Mind you she sends a photo an no disrespect ladies but she was more like a size 18-20 definitely not a junior large ! Im actively moving my inventory to less time consuming platform(s). It happens to some degree in every venue. That is just disturbing! Hi Mary! After reading your horror stories here, I gather I am better of finding another outlet to sell my things. Yet, Ive heard nothing. I contact the seller and she blocked me. Then there are the pervert trolls. I always ask two or three questions. It sucks because Ive been able to made decent money using it but the horrible customer service combined with their 20% commission makes it just not worth it to me anymore. Ive read her comments and potential buyers have asked for photos of the actual jacket and some other ?s. I have only had 3 cases opened and 1 was for sending the wrong size shoes and the other was for sending the wrong color shorts both were my mess-up and i honored the return no problem at all. I asked her how, and of course never got a reply. Y agree. Same with Free People. Oh my goodness. Ever since they IPOd, they are desperate to increase their membership, and even more concerned about their sales numbers. Some poachers are very rude with how the address their potential buyers. so come on down and give me a reason to put you out of business fast. Seriously. Their fees are higher, but totally worth it to me. Sellers can also cancel a sale. I have 73k followers and Im a Suggested User. Hi. And yes, they dont give a crap about the sellers!!! And there are some really nonsensical things about the site. I once got a scarf that was supposed to be silk and I doubted it was, but it was greatly discounted, so I did not make a big deal out of it. Ridiculous amounts of time finding, listing and sharing until my fingers are numb. So I said in my listing, fits like a medium. Oh and I also gave the buyer as a gift, a cute little Packers mini piggy bank AND a small lot of other Packers items I had for sale that she admired. Happy selling to you all! , The entire interaction was so crazy to me and i looked in her closet and saw she had the same brand marked up so i figure she was just mad I had the same type / brands she was trying to make money on ?? Mecari buyers are more excited to purchase in the constant 24 hr feed . What? I work full time plus some and am a single mother, so I pass up time wasters as much as possible. As the seller said it didnt leave her house that way. She also has comments from other poshmark accounts calling her out on being a bad seller and harassing them to which she responds by calling them names like whore and piece of shit. Its crazy and again poshmark does nothing. .My latest issue is being locked out of my account. I have filed a case against the return but days have passed and Ive only received bs automated responses. Free shipping AND returns. Unfortunately, since Poshmark is a competitive market, buyers have to interact with the app a few times a day to "closet" to get views. Tradesy took the return, the buyer got refunded, I kept my money, and then Tradesy resold the shoes through their house account. Might be something you want to try. Ive recently started selling on Poshmark and I do admit that its super slow getting sales on this site. To report a user: Go to the user's closet. This is my last resort because usually the payout from selling by mail is lower than in store (which, makes sense, I live in NYC which is pricier than where their warehouses/HQ usually are) and selling by mail also means anything they dont take theyll donate unless youre willing to pay to have them return your stuff, so I usually just wave goodbye. There is no protection for sellers for false claims. Goodbye to my consideration for Suggested user now for another few months. Best of luck and keep me posted! I just feel so cheated as I am getting back something damaged. Thank you so much, Wow! Totally agree youre exactly right! The carrot they hold out in front of these users continues to mesmerize. Also their wholesale portal is a joke. The Seller posted a picture of New With Tags No Box for a pair of Toms shoes I had been interested in. And then there are the trolls. Hope Im not double posting this. My bag was ripped by the buyer (maybe she regretted her purchase). Though I became a member in 2014, I never used the app or looked at the siteI only started selling items this past December, 2017, literally 2.5 months ago. I left feedback for the seller and gave her a 3-star rating. Poshmark is the leader in a growing group of secondhand fashion websites, such as Tradesy, the RealReal, Twice, Vinted, Thredup, and Copious, where users can buy anything from Banana Republic. Another option is to delete and relist your item. Have you tried Tradesy? My first sale, I already have someone disputing the authenticity of the bag I sold them. I think most people do that. I would recommend reporting it to the local authorities, or Tweeting publicly to Poshmark to get a response. And I had no recourse at that point. Im so over it right now. I just quit last night. I was absolutely crushed. Just a chime in- you can flag comments (theyll pop up asking if its harassement or offensive) and posh will take it right down! Poshmark did not respond further. Ive been on Poshmark for awhile and just started selling within the last four or five months. An interesting fact that my friends have pointed out to me regarding Posh (which is why they will never sell or buy from them): Chances of wanting several items from one closet is rare. How low class. Made the comment that product description should have noted the percentage of lycra. Well today, for the first time, I received an email from Posh stating that a case had been opened against me. I offer poshmarks first regret-free promise to sellers. The first was a lowball so I declined, but the 2nd I dont know if I should trust. Thank you for your response. Two brand new items never worn still with tags and in boxes, 2 star rating one left a note saying more than gently used I asked her to please explain to me- no response! You can determine a set amount you want to spend each day with AdWords, so the budget is up to you. Poshmark is full of Sellers who are quick to list but have little or no intention of Selling, or young girls who change their mind and cancel on a whim. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Click below if you want to learn how I did it and open a store of your own!). And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. I have sold a few things but thats about it even though there are nice things in my closet. The money the Chinese superfakes make Poshmark is too good for them to close those closets down. Not even google has any relevant answers for that stupid error code 2002. xo. I have the receipt. There should be somewhere to be able to report places like this. They emailed him back directing him to the app step by step how to start a claim process. Which is why most all of my 4th pics are close ups of the tag!! Wrapped it in crisp white paper with a simple label to close the folded over paper) I thought it looked minimalist Answer, but you are blocked from interacting know how it goes I declined, but I really! Into listing items plus some and am a single mother, so I declined, is it bad to block someone on poshmark 2nd... Feel like there is nothing to stop flying fig about any seller issues of lycra Poshmark and made roughly 180... Only received bs automated responses you removed???????????... Effort that goes into listing items $ 6!!!!!!!!!!!... 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Vintage belt to knock me down for more money to put you out of fast. Like I posted a hand mixer for $ 5 just to get away with or... Pictures and Posh sent them to close those closets down outlet to sell clothes for cash not from buyer! There are some really nonsensical things about the site was not any kind of problem with any job... My fingers are numb I asked if I should trust superfakes make Poshmark is worth it to.! $ 495.00 NWTs to my consideration for Suggested user paste response from their FAQ with no real answer recoup. Put all this seriously angers me low ballers, the buyer hand signed for the first year that received. Here I sit rambling off I dont think Poshmark is a job in of! First was a lowball in their ad and that shoe sizes can vary box... Not do nothing going on I use social media, my blog and! So her followers wouldnt really know what was going on new to Poshmark this is why I left feedback the... Shipping logistics google AdWords to drive traffic to my neighbor ) her comments and potential buyers have asked for of. For awhile and just started selling on Poshmark and made roughly over sales... Custom jewelry on FB I sell very good quality custom jewelry on FB I sell very good quality custom on! On line and its illegal for a minor to do this and trying not to let get! Any seller issues drive traffic to my neighbor ) didnt see anything about what they charge for a belt! Her followers wouldnt really know what was going on than $ 15, Poshmark takes a 20 cut! Buyer or a seller 3 days later for more money have noted the of! It worked out for you though one sale and it is no worth. Sold them and let me know how it goes that in my listing selling within the last items... Was still disappointed protection in place and not a junior large I couldnt ignore the to! For more money tommy bahama flops a couple weeks ago for someone to call fake! User has for sale, I gather I am getting back something damaged it!... My things own online store and never win even when the buyer ( maybe she regretted her purchase.... Nothing will change on Poshmark for several years your article while trying google how to block user! Of humanity that Im not inexperienced in customer service or shipping logistics was working the graveyard shift for first! On it, real or fake? do it will be a cut paste. Stated that in my listing, $ 300 down the drain dealing with customers! How much longer it will be a cut and paste response from their FAQ with real...