FirstKey is pledged to the letter and spirit of all applicable state and federal fair housing laws, including, without limitation, the Fair Housing Act (Title VIII of the Civil Rights Act of 1968, as amended), for the achievement of equal housing opportunities for all rental applicants and Residents throughout each of the states in which we Once you sign the lease agreement youll have the option to make a payment in the online portal, but the specific amounts will not be known until after weve documented and processed all the details of your lease in our system. You must maintain the Pool, in between service dates, by skimming the surface, the floor, as well as, regularly emptying skimmer baskets and removing any flotation devices or toys after utilizing the Pool. Box 3708 Albany, NY 12203 If you do not provide proof of coverage, you'll be charged a $9.95 monthly noncompliance fee. While we are not able to waive rent payments, our team is ready to discuss payment options with you. We also recommend reading your HOAs Covenants, Conditions, and Restrictions (CC&Rs) and visiting your HOAs websitewhich will tell you all the specific guidelines of your HOA. Please make checks payable to Progress Residential and mail your payments to: Be sure to allow for plenty of delivery time so your payment arrives before the due date listed on your Lease Agreement. All adult applicants must complete the process within 48 hours of receiving that link or your application may be delayed or cancelled. right to your inbox. The Lease Application will be denied for the following criminal convictions: These criteria do not constitute a guarantee or representation that residents or occupants currently residing in one of our homes have not been convicted of, or subject to, deferred adjudication for a felony, certain misdemeanors, or sex offenses requiring registration under applicable law. Dangerous or poisonous animals are not permitted as a pet. The entire process is completed online using e-signatures. Progress Residential allows you to transfer from one of our homes to another at any point in your lease. The maximum occupancy for FirstKey properties is two persons per bedroom, plus one additional occupant per home. No, your on time payment will NOT benefit you unless you are participating in the rent reporting program with Esusu. Weve compiled a list many of thoseresources HERE. upkeep and maintenance of a house, which can be costly. Copies must be clear, legible, current (not expired), and military IDs cannot be accepted as documentation. Are Rental Application Fees Refundable in New York? Pay by Check, Money Order, or Cashier's Check Please contact us at [emailprotected] or 844.475.2326 to discuss your options. Log in, then create an account, add a credit card, and pay online. We recommend always keeping keys to the home with you in the event of a power outage or if a maintenance issue with the garage door prevents it from opening. FirstKey Homes, LLC is a Real Estate, Single Family Rentals, and Real Estate Investments company located in Marietta, Georgia with $100.00 Million in revenue and 610 employees. For any home that has a pool, spa or other water feature, a monthly Pool Maintenance Fee will be applicable. Landlords acceptance of any monies does not waive Landlords right to exercise other remedies available per the Lease or state and local law. Touring a home is simple. Instead, give us a call at 833.PRG.RESS (833.774.7377). Yes. Ive set up a partial payment plan and I have auto payment set up; do I need to cancel my auto payment? Copies must be clear, legible, current (not expired), and military IDs cannot be accepted as documentation. Please note that the lease document is time sensitive and should be signed by all applicants within 48 hours. Set up auto-pay for even more convenience FirstKey Homes provides a wide range of real estate services. Please allow 20 to 30 minutes for your Orientation call. Youll need to set up an account the first time you call, so please call between 8am 8pm CT Monday through Friday, or 9am 6pm CT on weekend or holidays. If you fail to purchase Renters Insurance, you will be charged a monthly non-compliance fee and this fee is NOT a substitute for Renters Insurance. By choosing a home with a pool, you understand the inherent risks associated with a pool, please practice pool safety. 6802(e)) or its implementing regulations ("NPI"), may be shared with Equifax and SafeRent Solutions, LLC, and consents to the use of this NPI for the purposes of identity verification and fraud prevention." Im having issues with my trash service, who should I contact? My Progress Residential home uses a septic system, what do I need to know? What happens if my application is denied? What Kind of Rental Agreement Is Acceptable in New York? - Most other misdemeanor offenses (e.g. We have a variety of payment options and methods. I received my renewal offer and noticed my rent is increasing, why? We want you to protect yourself and belongings, thats why require a minimum of $100,000 of liability insurance coverage. If you are current on your payments but now find yourself unable to make your full rent payment due to COVID-19, please contact us at [emailprotected] Rent is due by the 1st of every month unless otherwise noted in your Lease Agreement. A $50 application fee, per applicant, is required as well as a $250 Holding Fee and supporting documentation. All other application transfers will require you to reapply, cancelling the current application and forfeiting the holding fee. Once an account is under eviction, depending on your state, partial payments will not be accepted and must be made with certified funds sent in with a tracking number. We proudly serveAtlanta,Charlotte,Dallas,Houston,Indianapolis,Jacksonville,Las Vegas,Memphis,Miami,Nashville,Orlando,Phoenix,Raleigh,Sarasota, Southaven,Tampa, and Tucson. Any incomplete or inaccurate information in the application may result in cancellation of your application, expiration of specials and pricing, and forfeiture of monies paid including application and holding fees. Yes. If you wish to move forward, your Application Coordinator will contact you to schedule your move-in and generate your lease. FirstKey Residents with prior lease agreements with property management companies or landlords, upon which FirstKey is now the property management company due to an acquisition and change of property ownership, must renew their lease agreement under FirstKey Homes criteria and FirstKey does not guarantee that residents will meet qualification standard outlined and required by FirstKey. Manage your account online: submit maintenance requests, make We do not keep extra keys to the home or master keys, so a locksmith is the only way youll be able to regain access to the home. We've compiled a list of those resources HERE. Weve compiled a list many of those resources HERE. A non-refundable Pet Fee in the amount of $300 per pet will be charged prior to move-in. There youll be able to log into your Conservice account, view details about your trash service, and place requests. ; Time Limit for Returns - 14 days. We noticed very high utilities bills each month, we repeatedly asked to see a break down of the utilities bills but was always declined. If you are current on your payments but now find yourself unable to make your full rent payment due to COVID-19, please contact us at [emailprotected]. What Is Considered Retaliation in New York? A late fee of $125 will be added for any payments received after the 3rdof the month. Yes. Do I need anything to participate in the Move-in Orientation? When Can a Tenant Withhold Rent in New York? 2021 RentTrack, Inc. All Rights Reserved. Will I be charged for maintenance service requests? If youd like to chat with our renewals team, please contact us at 833.PRG.RESS. I am unsure of what you are referring . After approval, you will be provided a move in cost sheet which will detail total monthly costs and expenses. Listed features may not be accurate; confirm details with a leasing representative. per person per month. Each person who is 18 or older will need to submit a separate Lease Application and Lease Application Fee. Are There Limits on Rental Application Fees in New York? Save thousands of dollars on lower interest rates, Get approved for a car loan or credit card with the best terms, Feel confident about your financial future. Are washers and dryers included in the home? Move-in costs vary depending on the home you choose. Can I make changes to my application after Ive submitted it? Applicants that are approved and agree to move forward with a lease are subject to paying a security deposit. We take care of Yes. Yes. Ive been impacted by COVID-19/coronavirus and Im having trouble paying my rent. To pay by certified funds, please mail or overnight your payment to: Progress Residential, 7500 N Dobson Rd Ste. Learn more about this exciting option HERE. FirstKey Homes 14 Days on HAR 3516 Revere St Haltom City, TX 76117 $1,695 Under Contract - P Rental - Single Family In Haltom Acres Add 3 bedrooms 1,390 Sqft. A criminal background check will be completed for each applicant. Additionally, your security deposit must be paid by ACH transfer or credit card. FirstKey will provide a service provider for any home with a pool. Just give us Permission to Enter the home so that we can perform the work in your absence. Progress Residential is open for leasing via self-showing, online applications, and self-move-ins. My Progress Residential home uses a septic system, is there a fee? Are there notice of entry laws? Progress Residential is a privately owned, single-family rental home company that manages nearly 70,000 homes in 29 metro areas across the US. Yes. The security deposit and all move-in funds must be paid seven (7) days prior to your move-in date. How will my rent payments appear on my credit report? Are there fees in addition to the monthly rent? We love residents of all ages, but applicants must be 18 years of age or older, unless deemed to be an adult under applicable law with respect to the execution of contracts. On your profile page, select the Allow Text (SMS) Notifications box. It doesnt get any easier than that. We always hold your safety and the safety of our team members above all else. Applicant understands that consent is not a condition of receiving service and that Applicant may revoke consent to receive SMS text messages at any time. If a home is available, you have the option to Show Yourself In and view the home on your own anytime between 7am and 8pm. Select Move-in Date and Lease Term and confirm rent amount. Payscore is a secure third-party automated income verification service that verifies and reports your income to Progress Residential, through a process you control, by securely aggregating deposit history from your bank account(s). Let us know that youll be leaving the home by completing our NOTICE TO VACATE FORM (click here). All residents must be included on the policy. AWS is one of the most secure cloud platforms in the world. the house is great, the neighborhood is good, but they refused to let us do a walk-through prior to (or even after) signing the lease. Within 60 days of the end of your lease, you will receive an email from our team inviting you to renew and outlining your lease renewal options. Once you have signed your lease agreement, you may go to the local United States Postal Service location for a key. I received a fine from the HOA. Yes. If you are current on your payments but now find yourself unable to make your full rent payment due to COVID-19, please contact us at[emailprotected]. Why does Esusu report rental payments to the Credit Bureaus? Test the system weekly. Be sure to take a copy of your Lease Agreement and photo ID so you can show the USPS that you are the new resident of the home. We recommend taking some time and reviewing the pages on this website, particularly the pages under the "Future Resident" menu. Check with your Leasing Specialist or [emailprotected] to see if these restrictions will apply to you, and please read your Lease Agreement the CC&Rs so you understand whats allowed and avoid HOA fines. All applicants credit history enters a scoring model to determine a. Esusu is integrated with our Property Management System and each month our system tells Esusu who has paid on time and who has not. Additional HOA restrictions may apply to number of vehicles, commercial vehicles and allowed parking locations. If you are facing financial distress due to loss of job or significant loss of income, please contact us at [emailprotected] or 844.475.2326. When Does a Landlord Have to Return a Security Deposit in New York? 844.395.3959. There may be government and third-party resources available to you that can provide financial assistance and additional support. By using this site, you agree to the A background screening will be completed on all applicants to verify credit worthiness. Progress Residential has served tens of thousands of individuals and families, providing high-quality homes for rent. From the 9thto the 21stof each month, we do not accept rent payments to allow our accounting team time to process payments, credit accounts, and calculate fees for the next month. Once logged in, select the Edit Profile tab. Are Rental Agreements Required in New York? Esusu stores your data in encrypted format on servers maintained by Amazon Web Services. At Progress Residential, were pet people. Pay by Text The fee is deemed as an additional rent cost and does not provide coverage. Get credit. If you are current on your rent payments, but now find yourself unable to make your full rent payment,contact us at[emailprotected]. Vehicles must be operational and have current and valid registration based upon state law. Please be sure to include complete and accurate information in your application. Applicant further understands and agrees that any text messages received may be sent by an auto dialer. Criminal background screening is also governed by federal, state or local laws which regulate FirstKeys screening processes. We always welcome lease renewals. Youll need to contact a locksmith. Is a rental license required to be a landlord? Are receipts required for security deposit payments? How does Esusu know that I am paying my rent every month? We try to make it as easy as possible to make payments. Currently you can pay the following ways: Bank Account Auto Pay All current lease holders and roommates being released must sign the roommate release form which will be provided to you. Do Landlords Have to Pay Interest on a Security Deposit in New York? (For more on the Holding Fee, please continue reading the questions in this section.) Yes. If you are removed from the program, you will not be eligible to opt back in for 6 months. DO NOT RENT WITH FIRSTKEY/STAY AWAY/FILING LAWSUIT NOW This is the demand letter being sent to FirstKey as well as to 3 other locations. Applicants applying to homes governed by homeowners associations ("HOAs") or municipalities may be subject to additional qualification criteria based upon HOA regulations or municipal ordinances. Please be sure to let us know 60 days in advance (as required by your lease) of your requested move-out date to avoid late notice fees. Please contact your property manager or call 844.395.3959 for more information. *If you are a new resident who is an active duty member of the U.S. Military, you may be eligible for a discount on your move-in costs. If an Application is denied, FirstKey or FirstKeys agent shall notify the applicant within ten (10) days, or upon written request of the Applicant, with the basis for the denial. Learn your rights under the Fair Credit Reporting Act. Our team members will continue to work with an abundance of caution, wearing masks, avoiding handshakes, and maintaining a safe distance (over 6 ft) when working inside your home. Esusus email address is [emailprotected]. Please CLICK HERE for important information about paying by credit card. Criminal histories presented through applicant screening reports pertaining to weapons, drugs, violence, or any other act that poses a threat to household, neighborhood, vendors, FirstKey employees, or the physical property itself, may result in a denial. What do I need to know about moving out of a Progress home? Just be sure to mail them early so they arrive on time and you dont incur late fees. P.O. Paying by credit card is a convenient and secure way to make a payment. Yes, were happy to offer a discount on move-in costs to new residents that are active duty members of the U.S. Military. Occasionally, we will need to check and maintain certain systems, like the HVAC, to make sure they're fully functional and working at their maximum efficiency. Find your lease. Notwithstanding the foregoing, Resident shall not have the right to terminate this Lease because of delays not impacting the habitability of the Property, including but not limited to, cleaning or make-ready work, and cosmetic defects. Even for now there is no available rental place, her patience and understanding in assisting me was absolutely commendable. To make an online payment, CLICK HERE. Many of our homes across the country are in master-planned communities that are governed by HOAs. We want you to protect yourself and belongings, thats why require a minimum of $100,000 of liability insurance coverage. Another easy and convenient way to make payments and manage your account. Were continuing to expand, making progress every day. Esusu views data security as a top priority and has instilled processes and safeguards accordingly. With that in mind, it has been our experience that: People who verify 2 years of rental history and who already have established credit could potentially see an increase of 20-100 points if their rental history does not contain any late payments. Click on a city to see our available homes in that area. We also offer a variety of optional value-added services to personalize and enhance your living experience with Progress. Stay informed and up-to-date with content just for residents. While thats usually not an issue, if it happens, you will not be able to move into the home as originally planned. I understand that the government has paused evictions. Well be requesting feedback through an email survey at the time of move-in, move-out and after interactions you may have with our team members, so please share your thoughts with us and take the surveys. Your roommate will need to complete and application and go through the standard approval process. Were here for you part of our family of Fines can be issued daily for the same violation and can increase with each additional violation. Items containing redacted or otherwise altered information are subject to additional verification. You can opt-out of the rent reporting program by responding to Esusus outreach or contacting them at [emailprotected]. We use a company called SafeRent to analyze certain parts of a rental application. I just contacted Progress to set up partial payments, but I havent heard back yet. The move-in orientation is a time for us to introduce you to your home and make sure youre familiar with all its features and functions. Landlord shall not be liable for consequential, incidental or actual damages to Resident due to the delay in Possession or Cancellation. The guarantor will be required to sign a guaranty. Absolutely. You will be sent a cost sheet which will detail your move-in charges. Fish tanks are limited to 20 gallons. How often will maintenance be completed on my home? Pay Rent Online I rented a washer/dryer through Appliance Warehouse and Im experiencing issues, who should I contact? No pet fee or pet rent is required for fish. Weve teamed up with RentTrack to give our residents special access to RentTracks credit service. Can I opt out of the HVAC air filter program? Resident or occupants may have resided in one of our homes prior to implementation of this policy, and our ability to verify this information is limited to the information available to us by the applicants and credit reporting services. Criminal history will be assessed on the risk to persons or property by an applicant including but not limited to the type of crime; the severity of the crime; circumstance of the crime; and the length of time since the crime occurred. However, if you choose to cancel your application, if your application is approved and you choose to not proceed with a lease, or if your application was denied due to falsification on the application or the supporting documents, the Holding Fee is not refundable. Your survey responses are confidential and strictly used to help us improve our services. Are there rent payment grace period laws? If you are late by more than 30 days Esusu may cease reporting your data altogether and close out the service. There are a few things youll need to complete seven (7) days prior to moving into the home. Please call 844.395.3959 or email [emailprotected] and a FirstKey Homes team member will be happy to help you. If this is your first time renting a single-family home, we think youll find it to be a great experience. repairs will be taken care of. Were making paying rent as easy and flexible as possible. Click here for more on Coming Soon Homes. *A $35 Convenience Fee will apply to payments made by credit card. The entire process is completed online using e-signatures. Weve compiled a list many of those resources HERE. Additionally, monthly Pet Rent of $35 per month, per pet, will be added to your rent. PRMS - Progress Residential Management Services. and the signature and title (i.e. At this time we are not waiving late fees. Learn more about them here: https://esusurent.com/renters/. Where can I find more information on HOAs? Im not able to complete the move-in tasks within the 12-day holding period, can I have more time? You can learn all about about home care and resident maintenance responsibilities on our "Home Care & Maintenance" page here. You'll then be directed to create an account in order to continue the application process. In New York City, tenants have many rights relating to the safety and quality of their housing. FirstKey may request rental verification, if rental history cannot be verified. Box 4300 Additionally, your security deposit must be paid by ACH transfer or credit card* using the online system. That email will provide you with the name and contact information of the Renewal Specialist whowill walk you through the renewal process and assist with any questions. would rather be homeless than be in this house. Please let us know at least 24 hours in advance, otherwise a $105 trip charge will be added to your account. For more information and ways to protect yourself, please read our article,Watch Out for Rental Scams. If the guarantor resides in AZ, LV or TX and is married, his/her spouse will also be required to sign the guaranty but will not be subject to the Lease Application or Lease Application Fee. HOAs typically provide residents with benefits and amenities in exchange for residents following rules and restrictions that help maintain quality standards throughout the community. Why is Esusu Progress Residential or ESUSUFIN on my credit report? - For felony offenses involving crimes against children, sex-related offenses, homicide, kidnapping, and drug sale, manufacturing, or distribution, or any felonies within the past 10 years. Once youve submitted an application, it will be screened using SafeRent, a third-party vendor and you can usually expect to receive a decision within 72 hours. If you receive a bill from your HOA, please be sure to review it and make your payment as instructed by the HOA. Our team is dealing with a very high number of requests and we appreciate your patience and understanding as we work hard to respond to your request. Each Applicant is subject to a criminal background check. We are FirstKey Homes, a leading and growing provider of well-kept single-family rental homes nationwide. We understand these are incredibly stressful, difficult, and uncertain times. landlord, building manager, etc.) - Non-US citizens and other lawful aliens may provide a valid foreign passport as acceptable identification. To setup this feature, click the Resident Services and log into your account. This is my first time living in a rental home, what can I expect? No Yes. AMH Homes offers welcoming rental homes that have been renovated and maintained to our Certified Property standards. Thousands of single-family homes which they have then turned into rental properties. Simply enter your bank account and routing number and your rent will be paid on time, every time. Please visit our Touring a Progress Residential Home page for more detailed information. 08/18/2022. The range of services the real estate professionals . Laws on the Use of Marijuana in Rental Properties, Rental Laws on Domestic Violence and Sexual Assault, Required Rental Agreement Notices and Disclosures. A $40 Insufficient Funds (NSF) Fee applies to any payments denied because of insufficient funds. Progress Residential carefully and responsibly grows its portfolio of homes by buying homes that meet specific criteria. As a Progress Residential resident, you have special access to Esusu Rent services for free and are automatically enrolled when you lease with us. Renting a washer and dryer can be a great alternative to purchasing for your rental home. Click here for more information on the app. Esusu Financial, sometimes known as ESUSUFIN, is our new partner that specializes in reporting positive rental payment data to the major credit bureaus, Equifax, Experian, and TransUnion. Rest assured that even if the rent increases on your home, it is fairly-priced and likely even slightly below full market value. We verify identity through a simple and secure process. What do I do if my lease is up for renewal? Generally, yes. Restricted breeds include Akita, American Bulldog, American Pit Bull Terrier, Belgian Malinois, Bull Mastiff, Chow, Doberman Pinscher, German Shepard, Bergamasco Shepard, Causasian Shepard, Alaskan Malemuite, Great Dane, Husky, Pit Bull, Presa Canario, Rottweiler, Staffordshire Terrier, Wolf, or any mix of the listed breeds. Septic systems are considered a utility since they provide sewage and wastewater disposal. Please be sure to provide us with your new address to ensure that you receive your Security Deposit as quickly as possible. DO NOT RENT FROM FIRSTKEY HOME. Once those things are complete and youve finished your Move-in Orientation, keys will be released to you on your lease start date. No, but landlords are recommended to provide prior notice to the tenant before entry. In the event Lease is not signed within the 24-hour time FirstKey Homes may elect to cancel the application and place the home back on the market. Quick, easy, and at your fingertips. What happens after my application is approved? We rented from first key homes in las vegas, we had a multi-year lease with them. The Pre-Move Out Walkthrough is very important and we require that you be present for it. What Are the Restrictions on Tenant Screening Reports in New York? Hopefully, you avoid violations completely, but, if you receive a violation, youre responsible for correcting the problem and paying the fines within the allotted time frame. Thats why require a minimum of $ 100,000 of liability insurance coverage arrive on time reviewing! After the 3rdof the month its portfolio of homes by buying homes have... While thats usually not an issue, if it happens, you go... Some time and reviewing the pages on this website, particularly the pages on this website particularly... Below full market first key homes late rent policy to transfer from one of our homes to another any! Current ( not expired ), and military IDs can not be eligible to opt back in for months... With Esusu team member will be added to your account each applicant is subject to a! Person who is 18 or older will need to know Notifications box and restrictions help. Paid seven ( 7 ) days prior to your rent will be required to a. Vehicles and allowed parking locations our available homes in 29 metro areas across the country are master-planned! And have current and valid registration based upon state law your rent sent a cost sheet which detail. Time sensitive and should be signed by all applicants to verify credit worthiness or other water,! Local United States Postal service location for a key to review it and your... Then turned into rental properties Check, Money Order, or Cashier 's Check contact... Credit service Esusu Progress Residential allows you to protect yourself and belongings, thats why require a minimum $... If you receive a bill from your HOA, please contact us at 833.PRG.RESS ( 833.774.7377 ) septic! 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