Or does the post office hold it until the buyer pays the extra fee? Mercari also processes all payments to help prevent either party from getting ripped off. Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. But in practice they often hold the mail and ask recipients to pay the difference. And wont ship it unless you do. How to Fix Thermal Shipping Label Printing Sideways and Small, 4x6 on Poshmark Etsy eBay Mercari thecollegepicker 59.6K subscribers Subscribe 5.8K 246K views 2 years ago Cheaper than a Rollo, and. Click here to find the nearest FedEx drop off location. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Your IP: Mercari's spokesperson Brad Williams said its most popular one-pound shipping label is not increasing this year - "It's still $4.99, the lowest in the industry," he told EcommerceBytes. That breaks down to a 10% seller fee and a 2.9% + $0.30 payment processing fee. If you were to refuse a package, in order for the seller to reclaim their item, they would have to pay the postage due anyway because, according to USPS, they have done their service by delivering (or attempting to deliver) the said package. So depending on who you run into that day, they won't let it slide without a lecture, which is technically and morally the right thing to do. Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. Does USPS penalize my account the next time I use their service for sending/receiving mail if I ignore? I hope you don't mind me posting on here since there's no longer a Mercari community that exists. Now, there's no doubt, Mercari is indeed a legit reseller platform. All you need to do is take a picture of the overdue postage charge and the receipt of your transaction (you can screenshot it) and send it to Mercari. document.write ("&loc=" + escape(window.location)); This website is using a security service to protect itself from online attacks. She said next time, make sure you weigh it properly or else I won't scan it. 162.212.131.20 If the buyer messages mercari, they will compensate the buyer. Making shipping even easier. ', Press J to jump to the feed. Mercari bundling is sometimes called combined shipping. USPS $15 Free shipping 20%OFF document.write ("<\/scr"+"ipt>"); If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. =). Be sure to only use a shipping label once to avoid any additional fees. List and authenticate luxury items from anywhere, on any device. I know that rating completes the sale but I wasnt sure how that worked with overdue postage. Packages over 45" may attract an additional courier surcharge of up to $120. 'In honor of imnotlegolas for starting this subreddit. In the past year weve made good progress, with improvements like our popular four-ounce USPS label for shipping small items. Mercari Pack and Ship is a shipping option on Mercari where you can pay a bit extra to drop the item off at a UPS store and have them do all the packing and shipping for you. Click here to find the nearest FedEx drop off location. 'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Any advice would be much appreciated! The carriers will charge postage due fees to deliver packages that are over the weight and/or dimension limits on the shipping label. Mercari prepaid labels offer negotiated fixed rates with USPS, FedEx, and UPS for packages weighing up to 150 lbs. When a label is used more than once, they charge Mercari for additional postage which Mercari will then charge to the seller by deducting the amount from the sellers earnings. For more information, please review additional details on the USPS website. Just don't lose your chance to warn other buyers. Copyright 1995-2023 eBay Inc. All Rights Reserved. I was so annoyed that I left a review before submitting the request to Mercari. Depends on the post office. They said that the reason is that USPS did their service and delivered the package to me and so in order for the seller to get their merchandise back, they would still have to pay that postage due.Since you would have to pay for the postage due if it was returned to you anyway, would you just want me to pay for the postage due and you refund me the postage due back when I get the item? Mercari also provides $200 shipping insurance for all labels provided., And, he added, As always, Mercari sellers will have the option to ship on their own if they wish.. Choose the right label for your packages size and weight to help keep the marketplace fair and shipping labels affordable. Shipping carriers charge based on the package's weight and size. I was charged for overdue postage as well. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, $4.00 Surcharge for parcels longer than 22 inches but less than 30 inches, $15.00 surcharge for parcels longer than 30 inches in length, $15.00 surcharge for parcels measuring greater than 2 cubic feet (3456 cubic inches). But when they do catch people doing it, all sorts of things can happen. if (document.context) document.write ("&context=" + escape(document.context)); Sellers will be charged for these types of shipping surcharges for using an incorrect box and the surcharges will be deducted from the sellers earnings. Please make sure that you choose the correct label so your item arrives safely to the buyer. Mercari is an online platform where you can sell and buy anything. Create an account to follow your favorite communities and start taking part in conversations. Privacy Policy. It is not the fault of USPS that there was insufficient postage so that would still have to be paid by either you or the seller. Lesson learned. Again, I asked her if I could pay the difference because I didn't want the receiver to have to pay for it. There is an additional fee when the carrier has to repackage the item during transit. [1] Their main product, the Mercari marketplace app, was first launched in Japan in July 2013, and has since grown to become Japan's largest community-powered marketplace with over JPY 10 billion in transactions carried out on the platform each month. Reddit and its partners use cookies and similar technologies to provide you with a better experience. /us/help_center/article/172/?id=172&itemId=m41361795697&path=Why%20was%20I%20charged%20for%20overdue%20postage%3F&source=%2Fcontact Be sure to use the right box for your label. The label was for 15.9 oz but the package was actually 1lb 12oz. Will try to do that next time :).Pirate Ship - https://www.pirateship.com/Paypal Ship - paypal.com/shipnowAs an Amazon Associate I earn from qualifying purchases. I'm primarily a seller, so I was pissed because I knew my mail lady paid it, and she also does my pickups so I spent the next day waiting for her to pay her back. I purchased a sweater off of Mercari and the mailman needed postage due. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Yeah Ive already sent them proof of overdue postage. And someone will see that something got a downvote and just downvote it too without reading it and without reason. As a seller, you cant pay the difference at the PO. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. document.write ("&loc=" + escape(window.location)); document.write ('&cb=' + m3_r); And Mecari doesnt let you remake label, so best way is just to enter right amount the first time. Please make sure that you choose the correct label so your item arrives safely to the buyer. Be sure to only use a shipping label once to avoid any additional fees. Watch this get downvoted. My most recent purchase came with postage due for $7+. For each time a transaction is made, Mercari collects 10% of the total sold price plus a 2.9% + $0.30 processing fee. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. A good USPS representative won't accept and scan it unless the package has the appropriate weight on the label. So when you see it, just know they're talking about making a bundle. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. You can also use. The seller used a 4oz label for a large 3lb package! Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. [CDATA[ Mercari's prepaid label gives you all the benefits. But Ive also heard buyers got postage due with Mercari label. - edited There is an additional fee when the carrier has to repackage the item during transit. Or does the post office hold it until the buyer pays the extra fee? * oz will I not have any overdue postage GetHuman-heidi_da's customer service issue with Mercari from April 2020. I was surprised one comic book in a Gemini mailer weighed that much but I asked to pay for the difference and she said it was fine. So I was charged an extra $4 for overdue postage and I know I need to contact Mercari to get my money back. All FedEx packages, including FedEx Ground Economy packages, must be dropped off at a FedEx location or at a designated FedEx drop off location. Following. Click here to find the nearest FedEx drop off location. Packages are limited to 150 lbs with a maximum length of 45," and a maximum width of 20". If you direct deposit earnings under $10 to your bank, a $2 processing fee may apply. '&charset='+document.characterSet : '')); Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. Please make sure that you choose the correct label so your item arrives safely to the buyer. if (document.context) document.write ("&context=" + escape(document.context)); if (document.mmm_fo) document.write ("&mmm_fo=1"); Sellers are responsible for all fees associated with incorrect drop-off or overweight packages which will be deducted from the sellers earnings. Your package cannot be larger than 12 x 8 x 4 and the shipping weight cant exceed 5 lb. If a Mercari shipping label was used, for example the 4.99 USPS label for up to 1lb, and the item turned out to be over 1lb. Regular Kpop photocards usually cost $5-$10 and since photocards are small flat pieces of paper, shipping is $0.55 for letter mail. There is an additional fee when the carrier has to repackage the item during transit. We can reimburse you with Mercari credits. document.write ("?zoneid=2"); Mercari Authenticate makes it simple to buy and sell pre-loved, genuine luxury goods. I didnt want to be rude or mean because mistakes happen, but I dont think he handled it in a good way. Be sure to use the right box for your label. Sellers are responsible for all fees associated with oversized packages or packages with incorrect dimensions which will be deducted from the sellers earnings. Sellers will be responsible for paying any oversize or overweight fees so the buyer doesnt have to pay them. There's no fee to list items. Other rates are going up, but in some cases the rates are being lowered. Bought an item and got "USPS postage due" note, Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, Seller Protections are in place for those impacted by winter weather, eBay Motors announces the eBay Guaranteed Fit Program, Seller Protections for the South and Central US, 7 Questions with Stephanie Garcia of MamaBreaks, Seller Protections for shipping delays due to winter storms and flooding, 7 Questions with Gerron Moore of Big Dreams, IRS announces delay in new $600 1099-K tax reporting threshold, Seller Protections are in place for sellers impacted by Winter Storm Elliott, 7 Questions with Camilla and Khang of TheFIResellers, USPS decreased rates for Priority Mail labels effective December 9, 2022, In Celebration of Sellers and Small Business, URGENTjoin our grassroots campaign to raise the new IRS tax reporting threshold, 7 Questions with Alex Carrera of Save A Suit, FedEx Home Delivery Rates Decrease Effective November 8, 2022, Shipping labels update for Authenticity Guarantee-eligible sneakers. This is a violation of the shipping carriers terms of service and may impact your good standing with Mercari. The Postal Service may end the practice of delivering underpaid mail ``postage due.' It's very straightforward and quick. Option 2: Ship on your own This option is best if you want to use carriers outside of USPS, UPS, or FedEx or if you have very specialized items that can't meet the shipping box requirements above. You can find more information about shipping in this help page on Mercari.com. All packages are scanned by the applicable shipping carriers. I get charged if I accept the package and then I get a BS coupon from Mercari for the difference. If the prepaid shipping label is insufficient based upon the packages weight and size then: (i) the package may be returned to the seller or (ii) oversize or overweight fees will be charged and the additional fees deducted from your sales. I know, Ive already done that. Easy. Show more Is Mercari Legitimate? With that logic, Mercari should get the bill if theres postage due. There's no way lol. $42 U.S.A Special Delivery Stamps Used 1888 E2, E3 $20 Vintage 1975 stamps Unique Vintage $10 Free shipping Postage stamps collection Lot $16 Vintage Rare 1997 Universal Classic Movie Monster Stamper Saver Cards $33 20%OFF Scott C20 Airmail Stamps Plate Block of 6. The package size must be less than 45" (longest side) x 20" (second longest side). Note: The Suggested Weight feature is just a suggestion. Authenticated items are automatically. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); Reduced postage rates Recommended for: Items up to 150 lbs and 45" in length The best shipping experience See details The benefits of prepaid shipping. USPS First Class Package = up to 1lb. We can reimburse you with Mercari credits. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); No apology or anything. I would have given 1 star but the shipping was quick and the item was in the described condition. Any thoughts about what I should rate him? In this video I show you how I ship on my own through for mercari! The package weight must be less than or equal to the weight specified on the label (H x W x L / 139 shipping divisor) and must be under 50 lbs. if (document.referrer) document.write ("&referer=" + escape(document.referrer)); Shipping is easy I guess it was nice of the seller to include extras, but I'm outraged at the extra postage that I hadn't agreed on paying before I bought the item. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. The question, though, has evolved to: "Are there buyer scammers on Mercari?" And the answer to that is consistent with other platforms - from old-time players like eBay and Amazon to currently popular ones like Poshmark - YES. 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