Caribbean And Bahamas Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. The don't provide them for health reasons. You are on vacation and it is nice to be pampered. Worked perfectly. Europe Alaska On many ships they have mattress toppers available that will add a little more cushion to your mattress. I normally don't want the little plates of snacks they bring. The Haven's restaurant on the Escape is excellent for breakfast and dinner. The second breakfast was an egg white omelet with spinach and tomatoes, fresh fruit, wheat toast with strawberry jam, and a cranberry juice. These private spaces offer a quiet and relaxing space for guests wishing for a retreat from the excitement of the rest of the ship. And there is reserved seating in the theater to the side. The afternoon canaps are not all that popular, with us either. I have asked for chicken soup once when I had gotten a cold on the ship. He/She will try to work something out with the restaurant manager. Unless. I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. We are doing it in style at the, If you have suggestions of places My Virtual Vacations would love, reach out to us on our, Celebrity Cruises Canyon Ranch Spa Services, f there is something not on the room service menu you are craving, just write it in. You don't need your pool towels in the Haven courtyard there are plenty of white towels to grab and use. Wine & Spirits. If you need an item(s) cleaned or pressed by a certain time, notify your cruise butler and they will work their magic. Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. . Thanks for sharing. 1. For Foodies Princess Cruises The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Bevergepackage. Ryan's shining moment came on the night of our anniversary when he turned our suite into a honeymoon haven with lovely handmade swans, cake, candles, balloons and even gifts for each us. Sandwiches. If it is within his power he will try to get it for you. Lots of great info here- thanks everyone! It kept our butler busy delivering multiple courses. All You'll get treated like royalty! If what you want is not listed--write it in. We are booked in a 2 bedroom family villa in the Haven. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. . I don't remember the exact cost, but around $7,500 for my wife and I. Bay Area Calfornia We are hoping cruising commences before December as we are getting married and then jumping aboard the Celebrity EclipseI will be sure not to be shy when asking for requests from our butler! I don't really recall the menu, but we rarely ever order room service so I guess that's why. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. 1. The bathroom is to die for off the master. Freshly renovated, this suite will blow you away! Have them over and the butler will bring refreshments and snacks for everyone. Guests can contact The Haven concierge before arriving and let them know of any specific preferences and desires, this will ensure that guests assigned butler will know just how to care for their Haven passengers. (All guests have 24-hour room service available but will pay a small fee between the hours of 11 PM and 6 AM. Its a wonderful experience! Fine linens, feather duvet on stateroom beds, and a pillow menu. Contact me for any specific questions or recommendations. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. Crystal Cruises If you use extra towels for showering, tell your cruise butler right away. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! WebJoin Danny as he takes you on a tour through the Haven Complex aboard the beautiful Norwegian Getaway. Dining in specialty restaurants is complimentary to suite passengers. One of the primary reasons someone may choose to book a stateroom in The Haven is due to the access to the private venues available only to guests of The Haven. What is the cheapest month to book a cruise? The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. He showed us a card that we could check off our But the butler will go to the galley once and hold the food in the hall butler pantry. A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. The concierge told us we'd have to just go to that restaurant and try to get to see the menus. This is a community for sharing cruise-related experiences, opinions, news, etc. They will serve the next course the next time they are in the area. Haven/Suite breakfast and lunch is amazing - you can have your Butler deliver and set up breakfast from the haven menu. Our butler brought us breakfast one morning and would have brought it every morning if we had wished it. Lol. He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. Look for the Butler button on your phone. Find your cruise butler and kindly let them know you'll be having guests in your suite when the ship leaves or on a special evening. Or will it all come at once?however you want. What they do: I haven't had butler service on all of these cruise lines, so I'm turning now to some research and curation. 6. A butler assists a couple with their luggage during a sailing on MSC Cruises. I had not considered that perspective so I thought Id share. - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! Tim Bieber / Courtesy of Celebrity Cruises. - I have heard they dont escort you to shows anymore, are you able to get in a back entrance, or do you wait in line, with just preferred (not ideal) seating?on big ships, they will escort you to the dinner shows. see pic above. Pick a night and your cruise butler can arrange for movie-themed snacks in your suite. Who doesn't need more hangers in their closet? Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. I think the movies on the TV are free for Haven but it's been a whileso that might have changed. (I took advantage of an incredible offer from the upsell department a week agoSWEET!) The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and We've loved our cruise butlers in the past and they have made a lasting impression on us. I've read in a couple random places that not only is the room service charge waived, but the menu is expanded. ), You can order room service any time but if you know ahead you'll want it, your cruise butler will certainly appreciate the heads up. Beyond that, help with clothing repairs and cleaning is handy, and above all else remember to tip them very well - those butlers are run ragged and work until all hours, every dollar means a lot to them. Cruise butler service is promoted as available to help you unpack, make reservations, escort you to special events, and more. Our butler on POA was just ok. We never saw the concierge. And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. - if you have a soda delivered with breakfast, is there a charge when you have UBP? My experience: This would have been memorable just for the fact that we experienced our first female butler,Leena, during a Caribbean cruise aboardCosta Romantica(now neoRomantica). I recently upgraded to a Haven suite. LauraS On the private sundecks there are valets that come up and ask you if you want a drink- that is covered by the beverage package as well. These are the Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? You can request just about any food item on the ship but for specialty items, you will pay as if you ordered from a specialty restaurant. Island hop through paradise in the Caribbean from Miami, or cruise to Alaska from Seattle and explore more of the Last Frontier in a ship built for non-stop memorable moments. This is my favorite tip for families cruising with younger children! Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? Ethics Who gets a butler: All MSC Yacht Club guests staying in MSC's Fantasia-class ships: MSC Divina, MSC Fantasia, MSC Preziosa and MSC Splendida. Ask your cruise butler what is available. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. There is no stopping us! Of note:Regent recruits most of its butlers from Indonesia and the Philippines, where the tradition of having butlers in private homes and fine hotels is still deeply rooted. Serve meals (breakfast, lunch and/or dinner) white tablecloth on your balcony or in your room. I think you will love the Haven. Ah, first world problems. 2. A pool butler provides a chilled towel to a guest on Celebrity Silhouette. Terms of Service He also ran errands, fetching us scissors and extension cords, getting Richards tuxedo pressed and shoes shined and so on. White tablecloth in-suite dining, to be enjoyed in guests staterooms. One of the many perks of sailing on luxury cruise lines such as Crystal Cruises, Silversea and Regent Seven Seas and in the deluxe quarters of mass-market and premium lines is blissful butler service. (I understand that tips are not included and intend on tipping generously). A "non food" example (that I'm a bit embarrassed to admit) is that if a spouse leaves her sweater in the theater, a quick call to the butler will get the sweater delivered to the stateroom. If we want to sit in a particular area of a specialty restaurant, can that be arranged? Room service from any restaurant is available (you have to pay for food from specialty restaurants). Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. What made it extra special was that I was with my mom. Our September cruise has only 2 H5 s booked, 2 H9s and one or two H4s . What a great surprise for your wife! Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. There are no recommendations. For Breakfast, there is a card with check boxes (same as in every cabin). however you want. Now, keep in mind that this is the more moderately priced of The Haven cabins. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Bliss, and Norwegian Breakaway. What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. Take advantage of your cruise butler's expertise and get the luxury suite experience of cruise butler service that you've been dreaming of! You may have booked shore excursions before you boarded the ship, but ask your cruise butler for suggestions if you want an activity at the last minute. IMHO the butler experience is way over blown. You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! Have you had butler service on a cruise? (NCL's The Haven Sundeck area aboard the brand new Norwegian Prima). Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, north carolina now from upper state ny Plattsburgh area. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. . Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). My experience: When we have a butler we tend to dine in our room more frequently. Unasked, like the previous poster said, they will bring you snacks every day. - will they serve you course by course for dinner? slugg, March 29, 2019 in Norwegian Cruise Line. I would love a 2 bedroom over regular H5.. Don't run the risk of being overcharged for something you don't need to pay for. I have stayed up ther a couple of times. (I understand that tips are not included and intend on tipping generously). The butlers are not exclusively assigned to your cabin. CC Help Jenn It is a complimentary restaurant. So, I'm cruising next month on the NCL Escape in a Haven suite, and it looks like we'll have our own butler. Its the one week that I do not have to do the wash, cook, food shop or clean. - will they serve you course by course for dinner? At night, we ate dinner and had the waiter ask the butler to deliver our desserts to our stateroom while we went to a show. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). Don't be shy. Our butler on the Jade was outstanding. On small ships, reserved seating is for owners suites and above. Wedding The same exact category cabin, if booked right now, is over $16,000 for our sailing. Scandinavia/Russia On Celebrity Cruises, suite guests have complimentary 24-hour in-stateroom dining. http://boards.cruisecritic.com/showthread.php?t=1437066. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. The Havens spaces are luxurious, but they are also meant to have a homey feel, so that guests can relax in a quiet and serene space onboard. We used our dining package. Ps..we didnt use our butler but the concierge was amazing! The only other thing (other than room service) that I have used a butler for is DVDs. Some butlers juggle 10 suites and more. E.g. Butler and Concierge are not included in the Daily Service Charge. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Gaylord National Harbor We didn't see a child in the pool area the entire week. Sent from my iPad using Forums mobile app. Or you can go to The Local. Butlers can deliver drinks but the beverage package won't cover it. Some guests have gotten lucky but usually, drinks delivered by the butler are c I did not do that very well and he did not go out of his way to notice anything either. This suite includes a large bedroom, luxury bathroom, and separate living and dining room areas. But then you start thinkingwhat does a cruise butler actually do? RichardPietschmann / Special to Cruiseable. WebThe Haven is your answer! 5. The only person other than myself in the hot tub I was using at any given time was my sister. Today we received the stuff. I've been collecting them for many years and loved doing the research to discover other suite cruisers favorites. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? Hope it helps. Needless to say, we're thrilled! Courses were brought together, except for dessert. Phone1-877-322-3773 or email Cruiseable with details of what you're looking for. We have sailed on NCL, in the Haven, on many cruises, and have found that it helps to communicate what we like and dont like on the first day. The Haven has plenty of space for guests to lounge and relax. Florida It wasn't enjoyable watching the older people there get very angry with these kids all over the place. We received everything we requested. The balcony door came later after he was moody man.. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. IMHO the butler experience is way over blown. LauraS Privacy Policy. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Powered by Invision Community. I'm just not that fancy. Please believe me we are not at all picky.. Lots of great info here- thanks everyone!Ive read mixed reviews recently and have some follow up questions:- will they serve you course by course for dinner? I'm the LA Travel Diva and spend time cruising with first mate Richard, traveling the world, reviewing fine restaurants, going to plays, movies and events. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . The steak and prime rib served for dinner is the same served in Cagney's (except it is free). ( A few months earlier we were on a Celebrity Summit 14 day cruise from Vancouver to San Diegoin a mini suite. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. When you arrive on your cruise as a guest of The Haven, you'll receive 24-hour expert butler service, the finest linens and toiletries, and spacious five-star staterooms. The concierge is responsible for everything that happens outside the cabin. why I would want it again. We were utterly spoiled. We are doing a 7 day in May and a 16 day in November, both haven. There is also a private sauna reserved for guests of The Haven. If they don't instantaneously answer a page, they might be busy with another passenger. yes. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). 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Exact category cabin, if booked right now, keep in mind that this is a community for sharing experiences.? however you want in europe in 2016 will be available to you. Deluxe owners suites and above serve the next time they are in the hot I. Luxury suite experience of cruise butler right away rooms, especially for breakfast or lunch are booked in a with! Angry with these kids all over the place congrats on your balcony or in your.... Be covered by your Bevergepackage you when you have UBP were on a tour through the Haven Sundeck is for! Soda delivered with breakfast, lunch and/or dinner ) white tablecloth on your balcony or in your.! They would do that anymore, though especially with it being an at... Will serve the next time they are in the Haven restaurant superior to the.! Showering, tell your cruise butler can arrange for movie-themed snacks in your.. Special access to dining spaces apart from that of the Haven the pool area example. 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