Create new account. You are picked up at your Block and taken for a Privilege members breakfast at Coba with a pleasant member of the Bahai Staff (least relaxed bfast of our 2 weeks) who will ask you lots of questions (taking notes) while eating. The place is beautiful and well maintained. beach shoes are a must ! They named this guy the big boss man he was the head of the Night club really wish we had gotten his real name. ***It was a good move****We had butler service however I was not sure how to use it. We will make sure your stay is nothing else but a great experience once again.Please do not hesitate to contact us at: info.akumal@bahia-principe.com on your next visit :)Kind Regards from sunny Mexico,Estefana DelgadoLuxury Bahia Principe Akumal, This is the version of our website addressed to speakers of English in Canada. Its all this poor service that has just gone so down hill that I probably will not go back. This is a large resort and trolleys where always available for those that needed rides to get from one place to another.The ala cart restaurants were very good but so was the main buffet.. We flew air transit and I cannot say enough good things about them. 140. Review tags are currently only available for English language reviews. from the time we arrived until the time we left this ***** resort was what my husband and I needed to get away and be treated like royalty. Bahia Principe Luxury Sian Ka'an: Nice hotel but not 5 star - See 9,500 traveler reviews, 12,551 candid photos, and great deals for Bahia Principe Luxury Sian Ka'an at Tripadvisor. Battery operated tourist buggies are everywhere and will take you to any hotel, your rooms or restaurant. The rooms need a complete refurbishment!! Thank you for taking some time to express your impressions during your stay and for sharing your comments and points to improve with the Bahia family at the Luxury Bahia Principe Akumal.We hope that we will be able to welcome you back soon . Our mission is to exceed our guests expectations and we are glad to know that we accomplished this goal with you.If you choose us again as your holiday destination it will be pleasure to welcome you again. plenty of loungers under shade on the beach and pool areas and we . Spend your days in paradise at the Privilege Beach an exclusive member area only steps away from the waves. 120. It was nearly impossible to find. When you are at this resort you are able to go to all the other resorts and use their services as well. Dear Guest,First of all we would like to thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection.We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience.The suggestions we receive from our guests are very important to maintain the quality and service.We hope you will visit us again and we will do our utmost to accommodate your needs and make your stay enjoyable. Bahia Principe Luxury Sian Ka'an, Akumal: See 9,502 traveller reviews, 12,936 photos, and cheap rates for Bahia Principe Luxury Sian Ka'an, ranked #11 of 20 hotels in Akumal and rated 4.5 of 5 at Tripadvisor. I was really looking forward to this holiday and while I did have a nice holiday it wasnt the luxury I had hoped for. You could snorkel and see plenty of fish in the swimming area.All properties where well maintained. This was our second trip to the hotel and we loved every minute of it, just can't wait to go back.The food was superb the last time we went but this time it had got even better you have so much to choice from. and we would have to go off site. they offer some great tours in the hotel i can thoroughly recommend swimming with turtles and visiting the cenotes.the shows in the theatre in the evenings are great.excellent sports bar.very nice A la carte restaurants- rooms could do with being updated.disappointing beach, the sand is nice but when you go into the sea its very very rocky underfoot. HOWEVER, there were things that we did not like and we will not be returning. View Hotel . They tell you everything they think you would be wowed with - the savings on holidays, the top quality rooms and service you would always get as a Privilege Club member and the low fixed price for 3 & 5 day short breaks at Hotels around the World. I found we were waiting ages to be served drinks and quite often they were wrong, just wanted a JD with ice but got a JD Roth coke. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. We are honored that you have selected our hotel as your holiday destination and will be looking forward to welcoming you back to our hotel.Our kindest regards,Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection. (False). They told us it is an extremely nice resort, great food and service. Dear Guest,First of all we want to thank you for taking your time to express his point of view about his recent stay.We have reviewed the aforementioned events and inform you that we have transmitted your comments to the corresponding departments and the General Management of the hotel, to ensure that our service is optimal for all our guests alike.We apologize if at any time you could not fully enjoy your vacation and we hope that you will give us the opportunity to host you again, to enjoy our services.Best regards,Ahram TavarezOnline ReputationBahia Principe Luxury Akumal. Xaha Villas Suites & Golf Resort. The worst all inclusive resort Ive ever been to. Luxury is an over exaggeration!! Again this was fixed. First of all, the food was terrible. The decor was dark wood and needed some tlc as it was a little dated!We had a garden view but our patio had no working outside light but to be fair there was nothing to look at anyway.As we were there in the rainy season inevitably we had a lot of rain this was a pain! Discover the best all-inclusive offers for Riviera Maya hotels and resorts. Bahia Principe Fantasia. This 10yr package gave you 30 weeks however, 15 had to be taken at a Bahia where your room would be a fixed price of 226 per week however you would have to buy the full All Inclusive package during your stay, plus the Air fares and Transfers.The following day I compared what 2wks as a Privilege Club member at Bahai Akumal would cost us against a full Tui holiday package (same dates) and Tui worked out almost 1000 cheaper and much less hassle. There was no lighting above the table area which was frustrating as of an evening you could not sit around it as it was so dimly lit!! Bahia Privilege Club WARNING. I don't know how many times we would settle in to a quiet area only to have the music start. Photos. HOWEVER, there were things that we did not like and we will not be returning. Take time to check everything out for yourself and read the reviews posted by many others. Gran Bahia Principe Akumal Riviera Maya Mxico. Much of what I read in reviews was true. 1.0 miles from Bahia Principe Luxury Akumal. 130. We really want to thank you for all your comments about the services you enjoyed during your stay.We hope to have the opportunity to change your perception in the future as we believe you will enjoy our new services.Sending you our best regards,Geraldine LunaLuxury Bahia Principe Akumal. Beach Resort. I was reassured they would definitely have that room and it wont be given to any one else. Dear guest,Thank you for letting us know your observation regarding your experience, we always make our best to exceed our guests expectations!It is great to read this amazing review regarding the service received during your previous stay at our hotel. - See 15,894 traveler reviews, 19,222 candid photos, and great deals for Bahia Principe Grand Tulum at Tripadvisor. Please see our partners for more details. Bahia Principe Luxury. Poolside drinks service from lovely staff, also great swim up bar available. What can I say? Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands. The buffet was the best, Prawns, calamari, other seafood,fish, roasts, mexican fare, pizza's and other junk food is available. The place is beautiful and well maintained. The hotel offers a wide variety of facilities and services created for the whole family, featuring exclusive adult-only areas. On the other corner of the beach, close to the Bahia Principe Akumal hotel, is the new chic adult-only Privilege Beach. It will certainly help us to keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, all your observations have been forwarded to the General Management of the resort as the guests satisfaction is our priority and rest assured we will be constantly striving to the excellence in our services.Your opinion is really important for us to keep the quality in our services at the hotel, thank you for sharing your point of view.Sending you our best regards,Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal. Some services may be subject to additional charges, Mexico, Jamaica, Dominican Republic & Spain, Riviera Maya, Runaway Bay, Samana, Punta Cana, La Romana & Canary Islands, *Services and facilities exclusive for Privilege Club members, Services subject to change without prior notice. Cayo Levantado Resort. Dear Guest,First of all we would like to thank you for choosing Luxury Bahia Principe Akumal Don Pablo Collection.We are glad to hear that you enjoyed your time in our hotel and we appreciate that you took your time to share your experience.We will be more than happy to welcome you again!Kind regards, Geraldine LunaLuxury Bahia Principe Akumal Don Pablo Collection, This is the version of our website addressed to speakers of English in the United States. Then its in to the Presentation Suite for the sales pitch, delivered personally to you (no one else) by a professional well versed Timeshare salesman (who will say that this is not Timeshares that used to be sold in the past (it is) and should you stupidly enough sign up (like us) - the statement you receive from your Bank clearly states Privilege Club Mex TIMESHARES. This music boomed from the pool areas and bars onto the beach. The variety of salad is amazing, and while the dessert cakes and pattiseries were good, we lived on the fresh papaya, blood orange, guavas, necraines, prickly pear fruit.we had fruit at all three meals a day. Bahia Principe Hotels and Resorts, Otro at Bahia Principe Luxury Akumal, responded to this review. 1,238 reviews. And that didn't change if you tipped or not! If you have the time go to the Akumal Animal Sanctuary - they are doing a great job of rescuing animals and the tour is great and very interactive. 120. Privilege Lounge*. We hope to welcome you back in the near future, it will be wonderful to say hello to you again!Our best regards!Monserrat GmezLuxury Bahia Principe Akumal Don Pablo Collection, This is the version of our website addressed to speakers of English in the United States. more. Taxes and fees that are shown are estimates only. On the other corner of the beach, close to the Bahia Principe Akumal hotel,is the new chicadult-only Privilege Beach. NO bug bites here, a first for me which made my vacation so much more. LOLPeople where trying to upgrade after they checked into the other resorts.You could walk for miles along the beach. Worth every cent! Best holiday ever! A big shout out for our 3 amigos Perpetuo, Edwardo and Lino at the main buffet restaurant for their amazing service and smiles. Bahia Principe Luxury Bouganville. The best was the Mexican and my least favourite was the steak. Bahia Principe Luxury Akumal: What I wish I had read in reviews re the beach, noise, the Privilege Club, restaurants, - See 13,080 traveler reviews, 16,271 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. 4.5-star luxury property by the ocean. Bahia Principe Grand Coba, Akumal: See 16,905 traveller reviews, 19,666 photos, and cheap rates for Bahia Principe Grand Coba, ranked #16 of 20 hotels in Akumal and rated 4 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Visiting the sister hotels, added bonus. The room on arrival smelt musty and was very off putting!! Bahia Principe Grand Cayacoa. From there you will be taken to one of the Bahai newly refurbished Suites in Tulum to try and give a wow factor. Also go to Akumal bay and swim with the turtles - amazing. Thank you for mentioning our staff, they work hard and diligently every day to make our guests' stay the best possible. Also, thank you for pointing out the areas you believe we should reassess, rest assured all your observations will be forwarded to Management. I couldnt eat it and had to waste them all. I loved having cocktails bought to my sunbed and yes, sometimes you waited a little while, but the waiters all worked their socks off and didn't expect any tips. If we ever go back, I will just book through Air Transat - which is something that I know they would prefer I don't do but until they get their website and call center people set up efficiently, I'm going to-They've sold out to the Privilege Club, there was a time that I wrote: "You want to know what the Privilege Club is to us? It caters to all people! They frantically tried to give good service but were stretched past their limit. We also found that we were not allowed to ride on "the exclusive carts" and that space in restaurants could be limited because members have guaranteed spots. No but only because there are so many other places to stay. If you receive a note or email inviting you to a Bahia Privilege Club Presentation for which you will receive a 40 Dollar gift voucher to spend at Bahai and a btl of Tequila for a 90 min attendance - BEWARE. If you get the app and sign up your own My Bahia account you get discounts on some things. Dear Guest,On behalf of our team we thank you for taking the time to put together the details of your vacation experience at Luxury Bahia Principe Akumal.We appreciate you are letting us know your comments and observations, be sure all of them are forwarded to every department in charge in order to apply the proper measures that guarantee the satisfaction of our clients. This place is fantastic value for your dollar, has everything and among the many all inclusive resorts in this area, it is one of the best.The few things that distracted/surprised us during this stay would likely be unnoticeable to the first timer, though I know that some of you are still reading and are thinking about booking or returning as well:-Booking through their website directly was an ordeal and their office in Miami made multiple excuses, never responded to emails and made false promises that were not met until they were disputed. All your observations are well received and we will do our best to reinforce the areas mentioned.Please do not hesitate to contact our Public Relations/Guest Service colleagues in order to receive the best assistance to improve your experience. Some services may be subject to additional charges, 2023 Privilege Club ~ Vacation as you are, Family-friendly Privilege Beach at BP Grand Tulum*, Adult-only Privilege Beach at BP Luxury Akumal*. We were told that restaurants were closed for renovations (in high season???) My coffee sometimes was there and sometimes it wasnt. Evening shows are pretty good in the theatre. The evening entertainment is great! Overall it was an amazing holiday and we will definitely be returning!! Conveniently nestled in the beach area shared by Bahia Principe Luxury Akumal and Bahia Principe Luxury Sian Kaan, the adult-only Privilege Beach has been reimagined for those on the lookout for the all-inclusive experience surrounded by a peaceful and unique environment. Dear guest,Receive our warmest regards from your house at the Mexican Caribbean.The nice notes like the one you kindly posted are very appreciated by our team. I personally think just a shower in the place of the bath will make it spacious. I felt sorry for them and they were just so pleasant. We also got charged a transaction fee of 227 from our own Bank which we eventually managed to get refunded as a good will gesture.We will put this down to experience - never to be done again. TERRACE . There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. Once again a perfect stay, I can not praise the staff enough for there friendly service nothing is too much trouble. Services subject to change without prior notice. He eventually gave up and told his Admin girl (who was very pleasant) to refund us the full amount. There were fish to see while snorkelling but it was a sanitized snorkelling experience at the best, ideal for kids just beginning to snorkel, and you saw almost as many legs as fish. Bahia Principe Luxury Akumal: A holiday made even better with Privilege Club - See 12,969 traveler reviews, 16,049 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. The grounds are beautiful and the animals are lovely to see. It will certainly help us keep focus on customer satisfaction and fulfillment of our hotel standards.Regarding the situation described, we are sorry about not meeting some of your expectations; all of your observations have been forwarded to the General Management of the resort as guest satisfaction is our priority and rest assured we are constantly striving towards excellence in our services.Sending you our best regards, Ahiram TavarezOnline ReputationBaha Prncipe Luxury Akumal, This is the version of our website addressed to speakers of English in the United States. Everything from check in, to food, to the room, staff and location is a 10/10! Bahia Principe Luxury Akumal: Grand Bahia Principe Akumal Mexico at Privilege club - See 13,357 traveler reviews, 16,939 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. We always seemed to have two or three groups sitting close by in any outside area at all times. Much of what I read in reviews was true. I am usually a bug magnet every resort I have been to I get bug bites and I always come prepared for it. We received very preferential treatment for our fourth stay, room drops, fresh flowers, special wristbands, extra a la carte bookings, free tickets to the Mexican fiesta at the hacienda, this time we were flatly told that unless you stay twelve times or are a member of the Privilege Club, there are no more perks.We love the Mayan Riviera but we feel the inflation, over development and commercialization of the area is making it lose it's charm. everything is good, but in the room you can feel damp, sheets in the bed is wet, clother dry few days is the bathroom there is a mold! Grab a bite at the nearby snack bar, the Truck. I picked a top floor ocean front room and I picked the middle room for them. With the launch of a new concept where fun is also included, Bahia Principe Grand Tulum features a Privilege Beach ready to welcome the whole family. Plus, if you stay with Akumal, you have access to the Bahia principes in Coba, Tulum and Siaan Kaan - but the others dont have access to Akumal! If there were not there we would wait 10 mins just for drinks and thus was when it was quiet. Taxes and fees that are shown are estimates only. With Bahia Principe resort destinations in the Dominican Republic, Mexico, Spain and Jamaica, as well as access to thousands of hotels and RCI resorts worldwide, we can take you wherever you wish to go. As a member of the Privilege Club you also have exclusive access to nearby hotels within the Bahia Principe Riviera Maya resort. Two of us are vegetarians even a lot of choice for us.I believe that it's the staff that make this hotel they go above and beyond the call of dutie. The Privilege Bar on the Privilege Beach also played music at all times. This was our fifth stay at the complex since 2009, first since 2013 with the other four stays being at the GBP Coba for which I have posted previous reviews for. There were many boisterous groups partaking of the unlimited amount of booze available and many smokers. !The room is good, cleaned twice a day.Beach - very long, with areas with sand and other not accessible - you need water shoes to be comfortableFood - very goodDrinks, premium for PC membersBook your own transfers from and to the airport if you can. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I booked for two and it was 102CAD. You do not wait any length of time.All in all, a great setting, wonderful weather, food and accomodation. + great staff a credit to the hotel from the entertainment staff to the waiters.clean and tidy grounds around the complex. We visited the Italian, Mexican , steak, Brazilian and Indian A la carte restaurants. Photos. Its such a shame. !seaweed !! Bahia Principe Grand Tulum: Gran Bahia Principe, bel Hotel mais manque de personnel flagrant - consultez 15'897 avis de voyageurs, 19'222 photos, les meilleures offres et comparez les prix pour Bahia Principe Grand Tulum sur Tripadvisor. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Bahia Principe Grand Tulum: Grand Bahia Principle Ahmed Mexico - Read 15,901 reviews, view 19,223 photos, and find great deals for Bahia Principe Grand Tulum at Tripadvisor Feeling hungry and dont want to leave the beach? We were just so disappointed that a resort that offered so much and had so many positives ended up being such a disappointment. Whether a family vacation or an adult-only escapade your vacation will surely be memorable. The 90 mins turns into 4hrs. Great drinks selection with premium brands such as Hennessy and grey goose. Well, the privileges for those who aren't in the Privilege club are gone. 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