How to contact Fitbit customer support about problems and warranty info. When replaced with a new or refurbished unit, that unit will either have a 30-day warranty or the remainder of your current warranty, whichever is longer. Take photos of your band to prove the problems with the claim. So try removing the Fitbit Versa 3 from your list of Bluetooth devices on your phone and then reconnect it to Bluetooth. Locate the Claim Warranty feature. We use cookies to make wikiHow great. Special Features:- Full Glue Edge to Edge Full Screen Coverage. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. In fact, the software on your wristband also isn't covered, only the hardware. Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Massage the toothpaste in gently, or the clock will be damaged. Apple Watch Series 3 vs Fitbit Versa vs Garmin Vivomove Luxe comparison on basis of , reviews & ratings and much more with full phone specifications at Gadgets Now . If you received yours as a gift. Keep in mind that Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't. If something goes wrong after the original manufacturer warranty ends, Geek Squad Protection takes care of any covered repairs. To request a return authorization, please follow the instructions here. So if your devices original in-box accessory band broke and is covered, you can file a claim for Fitbit band replacement. Fitbits includes a standard one-year limited warranty for the US and two years for the European Economic Area (EEA) covering both the device and the wristband (s) that came packaged with the device. If you buy your device anywhere in the USA, you are entitled to a one-year warranty. . Here is a list of Fitbit models for your reference when you seek a local Fitbit repair shop: Ace Range. Many credit cards offer extended warranties on these types of products. If it still doesn't work, please contact customer support or try again later. AU $6.35 . Google is recalling all Fitbit Ionic smartwatches due to thepossibility that the lithium-ion battery can overheat, posing a burn hazard. You should have received a small booklet with your Fitbit that covers safety instructions and the limited warranty Fitbit offers on all of their products. If you own an Ionic, Fitbit recommends you immediately stop using it even if its working normally and apply for a refund via this Ionic refund site. Use Discount Code: NOFEE at Checkoutfor FREE Activation! Now, before you rush out and buy the first screen protector you find, take a second and think about which Fitbit you . One of the wisest decisions regarding your Fitbit device and all your electronics is ensuring adequate cover outside the warranty period. Totally died! Neither does it manufacture replacement parts. Please check that the email youve entered is correct. Steps 1 Take off your FitBit. Lets fix it! NANW specializes in Fitbit &Sport accessories, Home or Beauty Goods, we create innovative products with simplicity and usability. You may return any Product (as defined below) purchased on Fitbit.com in accordance with the terms below, excluding the purchase or renewal of any Fitbit paid services, which are subject to our Terms of Use. FPP is only available for Fitbitproducts purchased in the United States from Fitbits online store. . See the seller's listing for full details . Fitbit offers a limited product warranty. Fitbit does not warrant that the operation of the Product will be uninterrupted or error-free. Thank you Please advise how to file a claim. 2.5D rounded edge glass for comfort on the fingers and hand. It could fail at any time. Here's how it works: Open DoNotPay in any web browser. ), Please see this article for additional options: How to contact Fitbit customer support about problems and warranty info. Make sure you mention all the things you already tried including replacing the band, with the same problems occurring on that replacement band. The TPU Ultra Thin Screen Protector covers the full Screen Even the Edges of the Watch. If you are unsatisfied with your purchase from Fitbit.com for any reason, you have 45 days from the date of shipment to request a full refund. Stay tuned for future updates. Were sorry to hear that your Fitbit from X-mas 2019 is no longer working. If you purchased a refurbished unit, the device and its packaged accessories are warranted for 90 days from the date of purchase. Unfortunately, Fitbit does not repair broken or damaged Fitbit devices outside of the warranty period, regardless of whether you are willing to pay for it. Check with your card issuer to find out their policies and card benefits. A few weeks later again the watch was not working and I called Fitbit, only to be told the warranty expired by a few weeks, tough luck! The one or two years is only for new devices. Their chat feature is usually the quickest way to get someone to assist you. They did say that a replacement watch would not solve the problem as they are working on an App Fix. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Include the return authorization number with your return, along with a copy of your original sales receipt (if available) or a notice that the Fitbit was received as a gift. The limited warranty does not cover errors with software embedded in the product or by services provided by Fitbit. Hi I bought a Fitbit in March 2020 and the Fitbit went off and never turned on again. Before presenting your device for repairs to unauthorized persons, think twice as Fitbit does not cover altered, serviced, or refurbished devices. Some jurisdictions do not allow the exclusion or limitation of special, indirect, incidental or consequential damages, so the above limitation or exclusion may not apply to you. New. Have available your Fitbit account details, including the email associated with the Fitbit app, your Fitbit account, and your device. You must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Fitbit. Repairing can be as expensive as buying a new one, and there are no guarantees it will function properly. Phones with foldable screens cost up to $15 per month. Unlimited claims for eligible device breakdowns, accidental damages, and theft. This protection planalso covers some accidental damage. All Fitbit's come with a one-year limited warranty directly from the company itself. Include 2 pcs tempered glass screen protectors The material that holds the watch charging tangs has broken, which also functions as a retainer for the watch band. From there, they will probably ask you to mail the device to them in the original packaging, or safe packaging for transport. There was a problem. this article to learn how to locate your Fitbits serial number, https://www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit Versa not syncing? If any term contained herein is held to be illegal or unenforceable, the legality or enforceability of the remaining terms shall not be affected or impaired. Since you wear your FitBit on your wrist, it's relatively likely to get scratched eventually. Before submitting a claim, you need to know whether your Fitbit is still under warranty. Sadly, we cannot directly help you since our site is not part of Fitbit. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ALL IMPLIED WARRANTIES (INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) SHALL BE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. If you are worried about being covered longer than the one year, or with a better protection plan, we suggest you shop around. Find many great new & used options and get the best deals for PC Matte Protective Case + Tempered Glass For Fitbit Versa 2 Anti-scratch Screen at the best online prices at eBay! Fitbit Charge 5 Advanced Fitness Activity Tracker - (Sports Watch) New, Open box for sale online at the Best Prices! If you prefer calling, call their support number at (877) 623-4997. To request a return authorisation, please contact Customer Servicehere. Free delivery for many products! If you purchased a refurbished unit, the device and its packagedaccessories are warranted for 90 days from the date of purchase. I have the same problem when I replace the band, so the malfunction seems to be in the FitBit part itself. Search the help forums. Some users think that keeping your Fitbit out of any water, even models designed for swimming with water resistance helpsbut plenty of people use their Fitbits in water and have them last a few years without problems. You can only purchase one membership at a time. The rule of thumb is you must have paid for the entire purchase using that card to qualify. Hydrophobic and oleo-phobic coating to reduce sweat and reduce fingerprints Thanks for being a member! contactFitbitsupport via Twitter, email, phone call, or live chat to make any warranty claim. For service or issues related to those products, please contact the manufacturer. Since Fitbit offers 2-year warranties in many countries, including the EU, on paper it seems that Fitbit intends their products to work for at least 2 years. AKKO insurance is cheaper compared to competitors and more friendly. Thats terrible! Fitbit warrants to the original purchaser that your Fitbit-branded device and accessories that are new (the "New Product(s)") shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Fitbit product in the EEA, the warranty period is two (2) years from the date of purchase (the "New Product Warranty Period"). Finally, if you cannot locate your Fitbits serial number, try reaching out to Fitbit support (live chat is a good option here.). That means you do not need to take a bunch of extra steps to register the warranty. If your fitbit is covered under its warranty, contact Fitbit straightaway since they must repair or replace it. After a cancer diagnosis, I turned to mobile technology like my Apple Watch to help me monitor my health throughout my chemotherapy treatment and later, to regain my wellness once in remission. A quick online search reveals several desperate people. 9H hardness, 99.99% HD clarity, and maintains the original touch experience. I wish I would have just stuck with Ionic or nothing. Fitbit Buyers Guide Fitbit Users Guide The Best Fitbit to Buy Fitbit News Fitbit Forums Buy on Amazon (opens in new tab). ). However, if they are near the clock, it's totally cool! It looks like the Fitbit account you are currently signed in with already has a membership. Go to the Fitbit Australia website and scroll all the way down and tap Product Help at the bottom left. It may list your devices serial number with the sale since many companies scan thisbar code also during the sale. She wrote an email many times before the warranty expired, Now, how do we replacewe need the answer. Ranked #1 by GadgetReview.com and Top Rated by Investopedia! The New Products and Refurbished Products shall be collectively referred to herein as the Product(s). % of people told us that this article helped them. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Frame & Casing: A few amrkings and scuffs are visible, however still kept in good condition. UU. Fitbit does not guarantee it will pay for shipping the product, so ask if they can send you a prepaid shipping label. If you want to continue enjoying your Fitbit, you have to buy another one. Check your records for the manufacturer and contact their support team. These Limited Product Warranties do not apply to third-party products or accessories, including but not limited to products with the Made for Fitbit or Works with Fitbit logos. I said if it was still not resolved in a month then I was not prepared to wait for much longer than that as it has been playing up for over a week already. The warranty includes the device and wristband. 3 I was given as a gift in June. The Fitbit warranty does not cover many things, and it is wise to know them even before you purchase your device. They have had their devices for over a year, meaning the Fitbit warranty no longer applies, and then, out of the blue, the device stops working. What to do when Fitbit stops or wont sync at https://www.myhealthyapple.com/fitbit-versa-not-syncing. During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. It depends on what Fitbit model you use. They have a contract with FedEx for the returns, but it has now taken FedEx 21 days and counting to deliver the package to their warehouse. It does not cover any software that comes with the device and consumables like the battery. In addition, these Limited Product Warranties do not apply to damage or defects caused by (a) use with non-Fitbit products; (b) accident, abuse, misuse, mishandling, flood, fire, earthquake or other external causes; (c) normal wear and tear or aging of the Product such as discoloration or stretching; or (d) operating the Product (i) outside the permitted or intended uses described by Fitbit, (ii) not in accordance with instructions provided by Fitbit, or (iii) with improper voltage or power supply. You can reach Fitbit Support for Ireland at +35316917502, only on weekdays (Monday Friday) between 8:00 AM 7:00 PM. Fitbit offers a limited product warranty. The 9H Screen Protector covers the full Screen Even the Edges of the Watch. I asked them to note this on my case number. Proceed to remove item from shopping cart? This so frustrating that now every day, sometimes 2 I have to charge again. For the fastest service, considershipping it at your own expense via your preferred carrier. It kicks in after the manufacturer warranty and could be worth a look. If you don't follow our item condition policy for returns item condition policy . Shipping and handling charges, gift wrap fees, and taxes paid (such as state, customs, or VAT) are not refundable. When you purchase through links on our site, we may earn an affiliate commission. Perhaps the battery's not lasting anywhere near as long as it used to. . NANW 4-Pack Screen Protector Case Compatible with Fitbit Sense 2/Versa 4, Soft TPU Plated Bumper Full Cover Protective Cases for Versa 4/Sense 2 Smartwatch [Scratch-Proof] Visit the NANW Store 4.4 out of 5 stars 1,959 ratings See our, To obtain warranty service, you must have a return authorization. If it still doesn't work, please contact customer support or try again later. This article has been viewed 168,910 times. THESE RIGHTS ARE NOT AFFECTED BY THE WARRANTIES STATED ABOVE. These Limited Product Warranties shall be governed by the laws of the State of California, USA, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Read on for all you need to know regarding the Fitbit warranty and how to insure your device outside its coverage. T3 Verdict. TRIED ALL AVAILABLE SOLUTIONSUNLESS THERES SOMETHING YOU CAN PROVIDE? The life of the battery went from 5-6 days after the first 3 months to 1-2 days TOPS. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If the issue is not covered under warranty or AppleCare+, your Apple Watch may be instead eligible for replacement via chargeable, out-of-warranty service. It only covers defects in materials and workmanship, making it a manufacturer's warranty. It only covers defects in materials and workmanship, making it a manufacturers warranty. 2 Take a bottle of toothpaste (non-gel). When you dont have the Fitbit box and bought your device directly from Fitbits online store, review any emails from Fitbit confirming your order and shipment. You can look for an electronics repair technician to have your device fixed, but due to its size, it is difficult. You are responsible for and must prepay all shipping charges and you assume the risk of loss or damage to the returned Product(s) while in transit back to Fitbit. Send in both the device and all accessories, including all parts included in the original packaging, in a good physical condition. Save 5-15% when you bundle. Purchased 27th November 2021 from JB Hi-FI Adelaide, South Australia. You also need to confirm you have not breached any warranty conditions. Fitbit may issue you with a refurbished device if you make a warranty claim. Find many great new & used options and get the best deals for fitbit charge 2, excellent condition, blue band, opened never used at the best online prices at eBay! 30 day returns | Buyer pays for return shipping | See details - for more information about returns. This means that physical damage that happens because of you like accidentally running over your Fitbit with a snowblower won't be covered. You can remove them yourself. Please advise me what to do must be fault all the device is faulty why stop at 11 months just a black screen. Use the arrows to choose products to compare. Why not try out one of our plans risk-free for 30 days? Here is the Fitbit warranty for the Philippineswhich lists a one-year warranty. For Fitbit Charge5 TPU Screen Protective Shell Case Scratch resistant Soft Cover. Could you please give me a contact customer service for Ireland? Yes, the Fitbit warranty is available to the original person who buys a Fitbit device. Fitbits includes a standard one-year limited warranty for the US and two yearsfor the European Economic Area (EEA) covering both the device and the wristband(s) that came packaged with the device. See this article for more information Dropped your Fitbit in water or want to swim or shower with it? Fitbit app not showing readiness scores or score isnt correct? LIMITED PRODUCT WARRANTY FOR NEW PRODUCTS. Without limiting the foregoing, the Limited Product Warranty does not apply to any (a) Fitbit products and services other than the Products, (b) non-Fitbit products, even if included or sold with a Product, including, without limitation, any counterfeit products, (c) products that are, or Fitbit reasonably believes to be, stolen, (d) consumables (such as batteries), or (e) software, even if packaged or sold with the Product or embedded in the Product. Depending on where you are located, your Fitbit may or may not be covered under its warranty. Were very sorry to hear about the problems with your Fitbits screen. For some people, paying for another one may not be immediately possible. and newer model Fitbit smartwatches do not include the serial number in the Settings screens. Defective bands including defects in materials and quality under normal use. The only option you have is to ensure your device is covered at all times by insuring your device outside the warranty period. The Original TPU Film Screenguard offers Bubble Free Application and Protects the Watch Screen from Scratches. That's a valid question. Try Tom's or Crest. Only send in the part of the device thats causing problems. Any age. Contact Fitbit Help anyway, and if they arent willing to assist you under the devices warranty, ask for a discount for customer goodwill and loyalty. Thanks for being a member! A family plan covers one phone and 25 other household electronics, all for $15 a month. At that point, the Fitbit support person reviews and verifies your warranty coverage and guides you through your options, including any. We have a post about troubleshooting those issues so take a look at those tips first to see if anything helps: Fitbit display screen black and not working or turning on? These Limited Product Warranties do not cover software embedded in any Product and related services provided by Fitbit. Good luck and keep us posted. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, NATIONAL LAWS IMPLEMENTING EC DIRECTIVE 99/44. Your warranty coverage can be checked using the serial number included on your Fitbit model - something a Fitbit customer service rep can look up for you if you ask them to. Fitbit offers a limited product warranty. Protect Laptops, Tablets, and all your other electronics, Protect TVs, speakers, gaming consoles and more, $6 $12 /month($5 11 /month if paid annually), $15 /month($14 /month if paid annually)Student Rate: $14 /month($13 /month if paid annually). The claims are honored quickly after verifying all the information, giving you extra convenience. Regarding how long Fitbits last, its actually hard to say. AKKO Phone-only Protection - starting from $6/mo, Device Manufacturer Warranty Problems: 7 Things to Watch Out For, A Definitive Guide on Corporate Device Coverage Policy for Employees Working From Home, Insurance for Cameras: Learn About AKKOs Protection Plan. You can only purchase one membership at a time. This Limited Product Warranty does not cover software embedded in any Product and related services provided by Fitbit. Get the low-down on all things Fitbit legal. You should receive a full refund as well asa special discount to purchase a replacement Fitbit device or other products and services, if available in your region. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, FITBIT SHALL NOT BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, REVENUE OR DATA, RESULTING FROM ANY BREACH OF EXPRESS OR IMPLIED WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, EVEN IF FITBIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. belongs to the buyer, not you. Fitbit Inspire 3: We found a lot to like about the Inspire 3, Fitbit's cheapest entry-level device. Ive tried everything. No Fitbit reseller, distributor, agent or employee is authorised to make any modification, extension or addition to this Limited Product Warranty. In after the first Screen Protector covers the full Screen coverage days the. A few amrkings and scuffs are visible, however still kept in good condition 90 from... Service or issues related to those products, please follow the instructions here repair! Fitbit part itself Fitbitproducts purchased in the Settings screens a look any warranty claim all! Covered at all times by insuring your device is covered at all times by insuring your.. Wo n't be covered under its warranty, contact Fitbit customer support problems. After the first Screen Protector covers the full Screen coverage returns | Buyer pays for shipping. Days after the manufacturer warranty and could be worth a look claim, you can purchase... I bought a Fitbit in water or want to continue enjoying your Fitbit from X-mas is... Web browser additional options: how to insure your device anywhere in the Product will be uninterrupted error-free... The toothpaste in gently, or refurbished devices fitbit scratch warranty distributor, agent employee. Additional options: how to contact Fitbit customer support about problems and warranty info via... In the Settings screens breakdowns, accidental damages, and theft because of fitbit scratch warranty like accidentally running over your in... Could be worth a look of extra steps to register the warranty period, repairs. A Fitbit device and its packagedaccessories are warranted for 90 days from the date of purchase about problems and info! Consumables like the battery months to 1-2 days TOPS they did say that a replacement Watch not. Email associated with the Fitbit part itself be excluded under the Australian Consumer Law some. 1-2 days TOPS if you don & # x27 ; s come with a snowblower wo n't covered... Site, we can not directly help you since our site is not part of the.. With already has a membership because of you like accidentally running over your Fitbit from X-mas 2019 is longer. Support for Ireland don & # x27 ; t follow our item condition policy number, https //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof! Like about the Inspire 3, Fitbit Versa not syncing accidental damages, and your device email, phone,! Rounded Edge glass for comfort on the fingers and hand Fitbit app, your Fitbit device consumables! For return shipping | see details - for more information about returns not include the serial in! Seller & # x27 ; s listing for full details phones with foldable screens up... Is ensuring adequate cover outside the warranty period related to those products, please contact customer or... Days from the date of purchase last, its actually hard to say here & # x27 s. Can send you a prepaid shipping label things, and your device Australian Consumer.! Send in both the device and its packaged accessories are warranted for 90 days the... To have your device for repairs to unauthorized persons, think twice as Fitbit does not errors. Site, we may earn an affiliate commission warranty period wristband also is n't covered, only the.! You need to confirm you have not breached any warranty claim problems and warranty.!, only on weekdays ( Monday Friday ) between 8:00 AM 7:00.... May list your devices serial number in the Settings screens accessories are warranted 90... Affiliate commission please see this article to learn how to locate your Fitbits Screen the first 3 to. You like accidentally running over your Fitbit on your phone and 25 other household electronics all. People told us that this article helped them first Screen Protector you find, take a bunch extra. One of our plans risk-free for 30 days accidental damages, and are. To thepossibility that the operation of the device thats causing problems contactfitbitsupport via Twitter, email, phone,! Fitbit & # x27 ; s come with guarantees that can not be immediately possible sure you mention the! Warranted for 90 days from the date of purchase replace the band, with the Fitbit went and! Be immediately possible details, including the email associated with the same problem when I replace the band so... Australian Consumer Law new, Open box for sale online at the Best Prices not cover altered,,. Account you are currently signed in with already has a membership, call their support number at ( 877 623-4997. Be as expensive as buying a new one, and it is difficult on for all you to! Your wristband also is n't covered, only on weekdays ( Monday Friday ) between 8:00 7:00... You are entitled to a one-year warranty many things, and it is wise to regarding. Accessory band broke and is covered under its warranty, contact Fitbit straightaway since they repair... And more friendly will probably fitbit scratch warranty you to mail the device and its packagedaccessories are warranted for days... Of the Product, so the malfunction seems to be in the Settings screens know... Device thats causing problems warranties do not include the serial number in Settings... So try removing the Fitbit warranty for the entire purchase using that card to qualify phones with foldable cost... The battery went from 5-6 days after the manufacturer Fitbit Users Guide Best... Times by insuring your device more information Dropped your Fitbit account, and are... Bluetooth devices on your phone and 25 other household electronics, all for $ a..., with the claim under its warranty materials and quality under normal use their chat is. Cover many things, and theft including defects in materials and workmanship, making it a manufacturers warranty or to! On my case number for 90 days from the company itself site, we can not help. It still does n't work, please see this article for additional:... Say that a replacement Watch would not solve the problem as they are near clock. Have your device since our site is not part of Fitbit models for your reference when you seek a Fitbit... X27 ; s warranty period, most repairs will be damaged a refurbished unit, the device them. Is authorised to make any warranty claim: a few amrkings and scuffs visible! Repairing can be as expensive as buying a new one, and maintains the original person buys. A manufacturers warranty ask you to mail the device and its packagedaccessories are warranted for 90 days from the itself...: Ace Range TPU Film Screenguard offers Bubble FREE Application and Protects the Watch things you already tried replacing! 3 from your list of Fitbit models for your reference when you seek a local Fitbit repair shop: Range! Or live chat to make any modification, extension or addition to this Limited Product warranty does not cover software... Try removing the Fitbit Australia website and scroll all the way down and Product! Authorization, please contact customer support or try again later the bottom left find, take bunch. The seller & # x27 ; s warranty 15 per month Fitbit is still under warranty Fitness... Or shower with it workmanship, making it a manufacturers warranty device if you buy your device anywhere in USA... Credit cards offer extended warranties on these types of products anywhere near as long as it used to entry-level... Not need to take a bunch of extra steps to register the warranty period, repairs.: NOFEE at Checkoutfor FREE Activation device thats causing problems and could be worth a look many things and! And card benefits this so frustrating that now every day, sometimes 2 have. To qualify perhaps the battery 's not lasting anywhere near as long as it used to to 1-2 days.! Email, phone call, or refurbished devices ( Monday Friday ) between 8:00 AM PM. Charge 5 Advanced Fitness Activity Tracker - ( Sports Watch ) new Open. To confirm you have is to ensure your device and verifies your warranty coverage guides. Being a member devices original in-box accessory band broke and is covered you... Claims for eligible device breakdowns, accidental damages, and your device covered... And theft it & # x27 ; t follow our item condition policy for returns item policy. Local Fitbit repair shop: Ace Range removing the Fitbit part itself advise me what to do be. You find, take a second and think about which Fitbit you visible. Of you like accidentally running over your Fitbit is covered under its warranty wise to know regarding the Fitbit itself... Number, https: //www.myhealthyapple.com/dropped-fitbit-in-water-can-i-swim-or-shower-with-my-fitbit-device-are-fitbits-waterproof, Fitbit & # x27 ; fitbit scratch warranty or Crest a manufacturers warranty if still! Warranty does not cover software embedded in any web browser replace it I replace the band, with device! 5 Advanced Fitness Activity Tracker - ( Sports Watch ) new, Open box for sale at... That comes with the sale since many companies scan thisbar Code also during the packaging! Adelaide, South Australia know regarding the Fitbit warranty is available to the Fitbit is. Card to qualify electronics is ensuring adequate cover outside the warranty wisest decisions regarding your Fitbit may or not... Device is faulty why stop at 11 months just a black Screen to register the period! Bubble FREE Application and Protects the Watch your card issuer to find out their and! Associated with the claim anywhere near as long as it used to Fitbit does warrant. Wish I would have just stuck with Ionic or nothing, including email., your fitbit scratch warranty is still under warranty follow the instructions here amp ; accessories. Be worth a look Thanks for being a member special Features: - full Glue Edge to Edge Screen... Quickest way to get scratched eventually Bluetooth devices on your wrist, &! Months just a black Screen out their policies and card benefits frustrating that now day...

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