This cookie is set by GDPR Cookie Consent plugin. Go to Settings > Apps > All > Google App. If you are still having problems, you can contact the manufacturer of your TV for assistance. Scroll down to "Descriptive audio" and press the OK button to turn it off. Here's how: Navigate HBO Max 12 tips and tricks to use your Roku remote, How to replace your Roku remote if it's lost or broken with a guide to every type of Roku remote, How to reset and re-pair a Roku remote if it's not working, How to use Roku search to find content across channels. First, restart the Roku by pressing the Home button. If you find your Roku player talking to you, there are two possible explanations. To turn off audio descriptions, re-open the Audio and Captions menu and choose the original language in the Audio section. How To Play Spotify Through a USB on an Android, How to Change the Location on a FireStick, How to Download Photos from Google Photos, How to Remove Netflix Recently Watched Shows. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. To enable or disable spatial sound, use these steps: Open Settings. If the audio versions are still not turned off for apps like Netflix or Amazon Prime, then you need to turn that off within those apps. Once you've turned off the audio guide, your TV should stop talking. Definitely try going through all your tv, speaker settings etc. It's always off by default, but many streaming services like Netflix, Hulu, HBO Max, and others support an accessibility feature known as descriptive audio which narrates descriptive information about scenes in addition to the usual dialog, sound effects, and soundtrack. Thank you for this! The third way is to open the Roku settings menu and go to the System tab. I haven't used that channel, but try press the * button on your remote and see if there's a choice of audio track. If its not running the latest firmware, download and install the latest update. Also, check if there are any software updates available, as they may contain a fix for your problem. Turn off the Audio Description. The directional pad is plus-shaped and is in the center of the remote. From the Roku Home screen, go to Settings > Accessibility. Its ANNOYING!! If you are one of them, then read this complete guide and find out the ways to turn off the captions on TV. Filed Under: Gadgets Tagged With: TV Guides. This is a new feature that Roku has introduced with its latest firmware update. Some makes of TVs have a dedicated button on the remote control. The second way is to open the Roku channel store and search for the Screen Reader app. 2 How do I turn off narrator on HBO Max Roku? By adding this, Roku can make itself stand out from the competition. I obviously touched a button to change to VISION IMPARED IN ERROR. Once the light is on, press and hold the reset button on the back of the Roku for fifteen seconds. I also use Roku, but this fix did NOT work for me on ABC. The funny part is if I am on the kids profile I didnt have the descriptive audio for anything, but if I switched to a regular account the descriptive audio was on. In that case, youll need to reset your Roku to factory defaults and set it up again. Different model roku. Follow the steps below to resolve the issue. You will need one to fix the audio description problem on HBO Max. From there, select Voice Guide and then toggle the Narrator option to Off. Sorry it didnt work for you! Many people with visual impairments use audio description to help them watch TV. I am having the same issue. This will turn off the audio automatically. The screen reader can be turned on or off by pressing Star on the Roku remote four times quickly. However, if you dont need or want it, you can disable it quickly and easily. May 15, 2022. Fortunately, both are easy to toggle on and off. Read more: The best video streaming services. Thank you so much truly appreciate this tip, literally save me a headache to watching two men getting frustrated. There are two ways to turn off Screen Reader. You can either turn off the audio guide or press the options button four times. Yes, this solution is for when that doesnt work. There are a few ways to turn off video description on Roku. Today I was streaming a show on ABC app when it was using audio description. If you're hearing voice narration in movies and TV shows, you'll have to disable a common audio track option called Descriptive Audio (or Audio Description) within each individual app where it's appearing. Luckily, this can be fixed on any device that supports the HBO Max app. How do I turn off audio description on my TV? To turn on audio descriptions, click an option under the "Audio" category. If that doesnt work, try searching an apps accessibility settings. We also use third-party cookies that help us analyze and understand how you use this website. 3. The Star button is located below and to the right of the directional pad on the Roku remote. If you need to disable descriptive audio, it's controlled separately for each streaming app. Sorry it didnt work for you! It was narrating what the actors were physically doing. ME TOO! But if you're watching a TV show or movie and hear audio describing the scene, it's possible a different kind of accessibility feature, usually called Descriptive Audio, has been enabled. When changing tv channels " have spectrum " every time i change to a new channel there is a electronic voive telling me about the channel i selected? Your email address will not be published. There are a few things you can try if your Roku is narrating everything you do. If you press the * button on your remote four times quickly, the narrator speaks menu option names out loud. To turn off audio description on your device, go to Settings and tap "Audio Guide". Hi, Allison. There are a few reasons why your TV might be narrating to you. So here is a quick guide to turning off the audio menus so your Roku stops talking to you. Why cant I turn off audio description on HBO Max? I think it varies depending on the type of Roku too! SAP controls also vary among cable providers, but if you have Spectrum TV, for example, use the remote to choose Settings, then Preferences, and Audio Language (SAP). Another possible reason for the narration is that the TV is trying to help you use its features. The Options button is located just below the directional pad and at the right-hand side of the Roku remote. If it's reading the interface aloud as you navigate and make selections with the remote control, it means the Screen Reader an accessibility feature that used to be known as Audio Guide is enabled. If you have a traditional cable TV input connected to your Roku, you might discover that cable TV programming can also have this kind of descriptive audio. Learn more. Select titles on HBO Max now have audio descriptions, which are separate audio tracks that describe whats visually happening on-screen. Pressing the star or asterisk key on your Roku remote four times in a row toggles Screen Reader off and on. Click on Caption Settings. Under Audio English Original should be highlighted. If you are having problems with the closed captioning service, you can try to fix it by following the instructions in your TVs owners manual. This can be done by pressing the Menu button on the TV remote and going to the Audio or Speech section. You can also turn off narration on your Roku from the Accessibility options. A Firestick is a nifty Amazon device that lets you take your streaming apps wherever you go. While the video is playing, press the * button. Press the Up arrow once. Omg thank you so much it was driving me insane! To correct. Under Audio Guide, select Audio Guide. Descriptive audio provides a spoken description of whats happening onscreen, which can be helpful for some people. Finally, play a movie and check whether the feature has been enabled. The second way is to open the Roku channel store and search for the Screen Reader app. Sorry it didnt work for you! CHANGE the CHECK to a PLUS +, and the audio description stops! How do I turn off audio description on my TV? To turn either feature off, just click the option again. It's designed for sight impaired users. I do not have any idea how to turn off. Then Accessibility > to Audio Description. When the light turns off, release the button. Press the Fast Forward button twice. These older posts didnt help BUT I found it inside of the Disney+ app area. The cookie is used to store the user consent for the cookies in the category "Other. Do not select anything with audio descriptions next to it. Read more: The best video streaming services. California Consumer Privacy Act | The easiest method is the same way it gets turned on by accident: hitting the star/asterisk button on your Roku remote four times in a row. One way is to press the Menu button on your TV remote and use the arrow buttons to select the Settings option. After you've done this, you can turn off the audio guide feature in your Roku TV by going to the accessibility menu. DMCA. Thank god! How to navigate the Roku interface using the screen reader If you find your Roku suddenly narrating everything, you may have accidentally enabled one or both of the platforms voice features: Screen Reader and Descriptive Audio. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. As a rule, you can toggle Descriptive Audio on or off by changing audio tracks mid-viewing. Apple TV 2 or Apple TV 3 Apple TV 4 or Apple TV 4K iPhone, iPad, or iPod touch All other devices Was this article helpful? How do I get rid of audio commentary on my TV? Here is how you can disable the audio descriptions by accessing your TV settings: To turn off the audio reading, press the WIN+CTRL+Enter keys simultaneously. Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. Help others find this answer and click "Accept as Solution." If you appreciate my answer, maybe give me a Kudo. Next, choose "Source" and make sure the toggle under Audio Description . This will take you to the hidden menu. Start playing something, then click the screen. electronic voice in background when changing tv channels. Have you played around with the settings in Disney+ and then on the audio for Roku? To have your Roku or TCL smart TV speak menu options aloud, just look down at your remote and quickly press the * button four times. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. So is this a Roku or ABC channel problem? Save my name, email, and website in this browser for the next time I comment. Speech rate allows you to customize the speed at which Audio Guide reads text. To turn off the voice function, go to the accessibility menu, usually located on the left-hand side of the Home Screen. This audio guide reads text and all that is on. I am using version 9.2. Im sorry youre having trouble! 2. Select SETTINGS .and then ACCESSIBLITY. Some people may find it helpful, while others may find it annoying. Since its release, HBO Max has been plagued by a bug that has audio descriptions as a default setting for many movies and shows in its catalog. Apple TV requires you to navigate to Settings > Accessibility > Audio Descriptions. Other options include adjusting the speech rate, speech volume or disabling the Audio Guide remote shortcut. Navigate to Settings > Accessibility > Screen Reader from the Roku OS home screen and toggle the feature off. The audio guide can be turned off in Roku's accessibility settings. You've selected the secondary audio track from the video that's playing. and that IS weird! I was getting so irritated with the audio description on Disney+, even contacted them myself and no help. There are a few ways to turn off video description on Roku. Change your settings so that just the language you want will play. You can also turn off narration on your Roku from the Accessibility options. This is a new feature that Roku has recently added to its TVs, and while it may be helpful for some people, others may find it annoying or even disturbing. You can let her know that you would like her to only use Roku when you are not home or when you are both in the same room. Then, select Accessibility and toggle off the Video Description option. Heres how: 1. To turn off text to speech on Roku TV, navigate to the Accessibility menu and disable the feature. You can also try to set some ground rules for using Roku. In the Audio section,tap English Audio Description.. Keyboard shortcuts You can use an external keyboard to navigate HBO Max and control playback. Screen Reader (previously called Audio Guide) can be invaluable if youre visually impaired, since it lets you know where you are in the Roku interface. If you want an accessibility shortcut, then switch off the audio description by pressing the mute button on your TV remote until the audio description is turned off. Audio commentary on my TV from there, select Accessibility and toggle off the Captions on TV name,,. Apps > all > Google app the reset button on the type of Roku too you to! 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