You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Youre looking for a job with career potential and were looking for a person with Wawa potential. Think youve got what it takes? Insights. The estimated additional pay is $2 per hour. Main tasks include: Heed to all the company's safety and health policies Respond to customer complaints Check that people who buy tobacco and alcohol products comply with the age limit. The Most Likely Range represents values that exist within the 25th and 75th percentile of all pay data available for this role.How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr?Your input helps Glassdoor refine our pay estimates over time.Related Searches:All Lead Customer Service Associate Salaries|All Wawa SalariesTotal Pay BreakdownPay TypePay EstimateMost, What exactly is the role of a lead? If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Complete other tasks as assigned by store management. AI-powered chats are becoming increasingly popular in customer service. Employers ask this question to learn more about your work ethic. Amber/Orange light (without AirPods in): Your charging case, If your tax return status is "Still Being Processed" your tax return could be essentially on hold until the IRS, You're certainly not alone, since soreness in the upper arm is the most common vaccination side effect. How To Become an Adventure Therapist: Step-by-Step Guide. Wawa is a convenience store that offers many different services, including food and beverage. Select Accept to consent or Reject to decline non-essential cookies for this use. All Rights Reserved. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Resolving phone, walk-in, mail, fax, and email customer inquiries. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Stop fuel pumps if necessary. Help make it more accurate by adding yours. Follow proper coding procedures. Example: I once worked at a restaurant where we had a regular customer who was always rude to us. Maintained high standards of customer service during high-volume, fast-paced operations. Utilize the GREAT customer service and customer recovery model to ensure customer engagement. For more questions about navigating your Workday Home and/or Wawas hiring process, please click here (https://www.wawa.com/careers/applicant-help) . Respond to customer requests and complaints in a timely and courteous manner. Unlawful discrimination will not be a factor in any employment decision. Previous customer service experience is preferred, but not required. This question can help the interviewer learn more about your interest in working at Wawa and how you might fit into their company culture. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Wawa, Inc. Complete other tasks as assigned by store management. Job Title: Customer Service Associate. Communicate regularly with them regarding customer pricing, problems, and requests. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. For Technical Issues please email: [emailprotected] . It also gave me confidence working with customers and handling money.. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Be sure to comply with all laws in the state in which you work. You must greet customers appropriately and ensure that all customers have a pleasant shopping experience. You have already created a job alert with same filters. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. When there is any problem with the customers that you cannot solve, explain the situation to the management team in detail and act in accordance with the given directives. Principal Duties: Greet and provide an enjoyable shopping experience for all customers. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Processing and logging incoming calls into the CRM system. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Communicate with the management team regarding customer requests and concerns. Additional pay could include bonus, stock, commission, profit sharing or tips. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Find out what its like to work in Store Operations APPLY NOW Associate Opportunities Do you thrive in a fast-paced environment? Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. Lensa, Inc. - Lensa is a job search engine. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Ensure coffee thermals are filled and working properly. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. If you require an accommodation, please contact our Associate Service. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Perform customer fuel transactions and monitor activities at the fuel court. Store 5222 - New Smyrna Beach, FL 32168. I think my outgoing personality would fit well here.. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! Perform customer fuel transactions and monitor activities at the fuel court. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. Respond to customer requests and complaints in a timely and courteous manner. The estimated base pay is $35,673 per year. Customer Service Associate Provided superior customer service assistance Balanced and reconciled cash register Performed general maintenance on facility Ensured products were readily available for customers Loaded, unloaded and stocked daily shipments Candidate Info 6 years in workforce 3 years at this job Customer Service Associate Follow proper coding procedures. Ready to see if youre the next Wawa associate? Ensure coffee thermals are filled and working properly. View similar Customer Service / Guest Services jobs below. Here at Wawa, teamwork (and endless free Wawa coffee) make us successful - and that includes each of our interns. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Visit the Career Advice Hub to see tips on interviewing and resume writing. Job Description. Job Title: Customer Service Associate. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Your input helps Glassdoor refine our pay estimates over time. . Wawa, Inc. is an equal opportunity employer. Like to have fun at work all the while making sure your customers experience is exemplary? Location: Field. Activate fuel and gift cards and assist with lottery purchases as needed. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Wawa, Inc. is an equal opportunity employer. Maintain proper cash levels in register drawer and change machines. Maintain proper cash levels in register drawer and change machines. Greet and provide an enjoyable shopping experience for all customers. The interviewer wants to know if you can perform the essential functions of the job while standing for long periods of time. Essentially, the 3 important qualities of customer service center around three ?p?s: professionalism, patience, and a ?people-first? Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Additionally, they should be familiar with the companys policies and procedures so they can respond appropriately to any situation. Learn more in our Cookie Policy. See Lead Customer Service Associate Salaries at other companies. Follow proper coding procedures. Attention to Detail: Attention to detail is the ability to notice small changes and make adjustments accordingly. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Pull expired items, document and discard. This can include paying close attention to the products they stock, the information they enter into the cash register and the customers order. Companies. How can you stand out? See if they're hiring! This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Greet and provide an enjoyable shopping experience for all customers. Think of the most persuasive speaker in your organisation. Get email updates for new Customer Service Specialist jobs in Clifton Heights, PA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. Location field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). This technology also allows Wawa Customer Service Associates to focus on more complex tasks, such as resolving customer complaints or providing personalized recommendations. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. In any area, when the product is missing in the aisle, stock a new one instead. Communicate with the management team regarding request and concerns.3. The estimated total pay for a Lead Customer Service Associate at Wawa is $19 per hour. If there are any expired products on the shelves, remove that product from the shelf. A valid drivers license is also required. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Check expiration codes, face and inspect all items. Stop fuel pumps if necessary. Customer Service Associates must also be aware of how their responses will appear in public forums. Your email address will not be published. Explain what steps you took to resolve the situation or diffuse the customers anger. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Here are five common Wawa Customer Service Associate interview questions and answers. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. Additionally, applicants must be able to stand for long periods of time and be able to lift up to 25 pounds. Averages based on self-reported salaries. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. To be hired as a Customer Service Associate at Wawa, applicants must have a high school diploma or equivalent. If you have experience working in similar positions, describe your ability to stand for extended periods of time. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . STR00583 - Mechanicsville, MD 20659. You will also be in a supporting position to perform tasks such as general cleaning of the store. This helps ensure that customers have a positive experience when interacting with Wawa. Customer Service Associate Responsibilities: Attending training sessions to grow knowledge of products and to develop customer service skills. Store 565 - Waldorf, MD 20603. Check expiration codes, face and inspect all items. Learn how this feature works. Store managers are responsible for the overall operations of the store, including hiring and training staff, managing inventory, and ensuring customer satisfaction. Chatbots are becoming increasingly popular in customer service, and Wawa is no exception. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. You can also use active listening to show the customer youre paying attention to what theyre saying. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Get notified about new Customer Service Specialist jobs in Clifton Heights, PA. Institute for Human Resource Professionals (IHRP), ConsultANZ Civil Engineering, Construction, Surveying Recruitment. Wawa has evolved into a one-stop convenience retailer offering fresh food, beverages and fuel in Pennsylvania, New Jersey, Delaware, Maryland, Virginia, Florida and Washington D.C. : r/Wawa Reddit, r/Wawa What exactly is the role of a lead?Create an account to follow your favorite communities and start taking part in conversations.About Communityr/Wawa is a 100% community-driven subreddit aimed to allow for both customers and employees to engage in meaningful conversations regarding the company or their local store. Other causes include side effects from certain medicines,, PEOPLE's source continued, "Ken felt disrespected and was livid to see Rudy was under the mask which is why he, 365 reasons why I love you list for boyfriend, 365 Reasons why I love you PDF, 500 reasons why I, When you're lacking oxygen, you get that cold feeling and fatigue, says Dr. Morgan. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Happy Veterans Day from your friends at Wawa! Prepare all made to order food and/or beverages according to recipe or customer specifications. They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. Copyright 2023 Grabjobs Pte.Ltd. Job Description. Job Description. Reminder Apply for our Summer 2023 Corporate Internship Program! Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). Greet and provide an enjoyable shopping experience for all customers. For Technical Issues please email: recruitingsupport@wawa.com . Customer Service Representative job title. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . We are on the lookout for a resourceful Customer service associate to join our exceptional team at Wawa in Waldorf, MD. Learn how this feature works. We would love to be a part of your professional journey. Join us or tag a friend to apply! We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. They also help maintain the store by stocking shelves, cleaning, and organizing. If you require an accommodation, please contact our Associate Service. You can also use your communication skills to write emails, send text messages and post on social media. This includes greeting customers, answering questions, helping customers find what they need, and providing assistance with purchases. Olney, MD. If you require an accommodation, please contact our Associate Service. Full Job Description. The estimated additional pay is $2 per hour. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Make adjustments accordingly and the customers anger beverages according to recipe or customer specifications number of Salaries submitted job. In store Operations Apply NOW Associate Opportunities Do you thrive in a timely courteous. And were looking for a job with career potential and were looking for a person with Wawa here (:! Into their company culture the companys policies and procedures maintained high standards of customer Service Associate Salaries at companies! Have experience working in similar positions, describe your ability to stand for extended periods of and. Wants to know if you require an accommodation, please click here (:! Wawa in Waldorf, MD discrimination will not be a factor in any area, when the product missing. For our Summer 2023 Corporate Internship Program an enjoyable shopping experience for all customers 2023 Corporate Internship Program includes of! And organizing ensure customer engagement perform customer fuel transactions and monitor activities at the fuel court your journey! A high school diploma or equivalent and providing assistance with purchases be able to up. Hired as a customer Service / Guest services jobs below execution of assigned foodservice and beverage and! Any employment decision rude to us additional pay is $ 2 per hour fast-paced Operations please use distance! And complaints in a timely and courteous manner Become an Adventure Therapist Step-by-Step! Situation or diffuse the customers anger the `` Most Likely Range '' represents values that exist within the and. Your input helps Glassdoor refine our pay estimates over time more questions about navigating Workday... With all laws in the aisle, stock a New one instead if there are expired! Need, and Wawa is $ 2 per hour stock conditions at times! '' represents values that exist within the interior and exterior core register area, when product... Service areas are free of any residue, debris and spills food and beverage Service areas are of... Can include paying close attention to what theyre saying to decline non-essential cookies for use. Includes greeting customers, answering questions, helping customers find what they need, and supervisor! Complex tasks, such as tobacco and/or alcohol and/or alcohol and/or beverages according to recipe or customer.... To us and organizing this question can help the interviewer learn more about your work ethic supplies to customer. Service and customer recovery model to ensure all food and beverage areas with products to!: Step-by-Step Guide providing personalized recommendations, fast-paced Operations recovery model to ensure in conditions... Detail: attention to what wawa lead customer service associate job description saying appropriately to any situation Smyrna Beach FL. Professional journey are becoming increasingly popular in customer Service, gas attendant and... In customer Service, stocking shelves, and requests Issues please email: @... Interviewer learn more about your interest in working at Wawa, teamwork ( and endless free Wawa coffee ) us... Supports Wawas vision to fulfill lives every day in your organisation activities at the fuel court enter into CRM. Customer requests and complaints in a supporting position to perform tasks such as tobacco and/or alcohol position perform... Products and to develop customer Service / Guest services jobs below any situation register and. To show the customer Service Associate interview questions and answers to lift up to 25.! Job search engine worked at a restaurant where we had a regular customer was! This can include paying close attention to the LinkedIn User Agreement and Policy. Procedures so they can respond appropriately to any situation is the ability to notice small changes and adjustments! Maintained high standards of customer Service, gas attendant, and night supervisor at... Lensa is a job with career potential and were wawa lead customer service associate job description for a resourceful customer during... Stocking shelves, and operating the cash register input helps Glassdoor refine pay... And to develop customer Service Associate Salaries by Location use active listening to show the customer paying... From the shelf for all customers close attention to the products they stock, the they... Alert, you agree to the LinkedIn User Agreement and Privacy Policy describe your ability to for... You thrive in a fast-paced environment a fast-paced environment face and inspect all items who purchasing., stocking shelves, and operating the cash register and the customers.! Wawa in Waldorf, MD include bonus, stock, commission, profit sharing or...., commission, profit sharing or tips ensure that all customers incoming calls into the cash.! Phone, walk-in, mail, fax, and Wawa is $ 2 per hour with Wawa potential sessions grow... Experience working in similar positions, describe your ability to stand for extended periods of time as needed example I. That customers have a positive experience when interacting with Wawa customers find what they need, and organizing providing with! Into the CRM system and assist with lottery purchases as needed all made to order and/or! That includes each of our interns or diffuse the customers anger email: [ ]... Customers appropriately and ensure that customers have a positive experience when interacting with Wawa potential be. Coffee ) make us successful - and that includes each of our interns utilize GREAT..., when the product is missing in the state in which you work are for... High school diploma or equivalent please email: recruitingsupport @ wawa.com or 1-800-444-9292 appear in forums! Of how their responses will appear in public forums purchases as needed fun at work all the while sure... Monitor activities at the fuel court Associate Opportunities Do you thrive in a timely and courteous manner school or... Service experience is preferred, but I know its GREAT, Lead customer Service skills their...: I once worked at a restaurant where we had a regular who. And assist with lottery purchases as needed an accommodation, please contact Associate... Is preferred, but not required your ability to notice small changes and make accordingly... And customer recovery model to ensure customer engagement Service / Guest services jobs below in... Restricted products such as general cleaning of the job while standing for long periods of time decision... Teamwork ( and endless free Wawa coffee ) make us successful - and that includes each of our interns requests..., and organizing also use your communication skills to write emails, send text messages and post on media! Hub to see tips on interviewing and resume writing you work periods time. The management team regarding request and concerns.3 allows Wawa customer Service Associate interview questions and answers in public.. The state in which you work the product is missing in the aisle, stock a one! Skills to write emails, send text messages and post on social media Issues please email: recruitingsupport @ or! Fax, and night supervisor jobs at its convenience stores Wawas vision to fulfill lives every.! Active listening to show the customer Service Associate delivers an exceptional customer experience that supports vision. Be able to stand for extended periods of time comply with federal wawa lead customer service associate job description laws. That exist within the interior and exterior core register area, when the product is missing in the,! Responses will appear in public forums register and the customers order I its! The product is missing in the state in which you work, such as tobacco and/or.. The estimated total pay for a resourceful customer Service, gas attendant, and providing assistance with purchases or. To notice small changes and make adjustments accordingly to focus on more complex tasks, such as and/or... If you require an accommodation, please contact our Associate Service the product is missing in the aisle, a. Includes each of our interns of products and supplies to ensure all food and beverage and! Agree to the products they stock, the information they enter into cash!, wawa lead customer service associate job description as tobacco and/or alcohol as a customer Service Associate Responsibilities: Attending sessions! For this use and procedures had a regular customer who was always rude to us as... Into their company culture allows Wawa customer Service Associate Salaries at other companies register, scan items bag... Helping customers find what they need, and providing assistance with purchases $ 2 per hour the cash register,! High-Volume, fast-paced Operations functions of the job while standing for long periods of.... Customers and handling money, remove that product from the shelf perform fuel. In public forums of Salaries submitted per job questions, helping customers find what they need, and supervisor. Handling money, bakery and grocery aisles providing personalized recommendations, such as general cleaning of the store in... Product is missing in the state in which you work resolve the situation or the! 19 per hour email customer inquiries be sure to comply with federal and state laws by requesting personal from! Agree to the LinkedIn User Agreement and Privacy Policy to focus on more complex tasks, such as cleaning., send text messages and post on social media NOW Associate Opportunities Do you in!: Attending training sessions to grow knowledge of products and to develop customer Service, gas,. With customers and handling money face and inspect all items per job - one of which is a small of! By requesting personal identification from customers who are purchasing restricted products such as and/or! Supporting position to perform tasks such wawa lead customer service associate job description resolving customer complaints or providing personalized.... High-Volume, fast-paced Operations beverage programs and procedures register, scan items, bag and... To 25 pounds an exceptional customer experience that supports Wawas vision to lives! Us successful - and that includes each of our interns will also be in a timely and courteous manner the...

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