Why are you a good candidate. In my current role, I've trained on and mastered two different point of sale systems over the past three years. "If I were faced with any question that I didn't know the answer to on the job, I would confidently explain to the customer that I would need to bring in another teammate to help solve the issue and would do so quickly. With that in mind, the customer then has a much better chance of becoming a life-long customer at Regions Bank.". Simple interview. Regions' mission is to make life better for our customers and communities. By hearing what he had said, I tried to replay the conversation for him and then asked him what led to the customer complaint. Please refer to (http://mortgage.nationwidelicensing.org) for more information. Interview questions were first added on September 26th, 2017, Interview answers were first added by Ryan Brunner on October 7th, 2020. Basic "interview questions" were asked, but most of the interview was to see whether I would fit in personality wise with the rest of the team. They asked about me personally and took the time to provide feedback! About 11 days later I got a phone call to schedule an interview for the next day. To help drill down to your ability to do this, your interviewer is looking to get insight on how you have handled your own professional development to remain adaptable to your job. Regions Bank is one of the most reputable banks in the United States. Read our Terms of Use for more information. Name a time you had a problem with a difficult customer and how you resolved it. Havent had my interview yet. Whats the best way to have a lack of compensation and incentive conversation in your department? Because of my time dedicated to this, I am now the trainer for new staff on our team. Great interview! As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. I also enjoyed the person interviewing me they made the process much easier and pleasant for me. Ive inquired about pay but its gotten nowhere. I am confident that my ability to connect with customers in a trusting way will greatly benefit the business here at Regions Bank because customers want a friendly and trusting face handling their personal finances.". Financial Consultant Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About a month 31% About two weeks 30% About a week 17% About a day or two 16% More than one month 5% Most reported steps Background check 85% On-site interview 82% Drug test 80% Phone call/screening 73% At some point during your career up to this point, you've faced a time where you felt completely overwhelmed while on the job. If I would be consulting any documentation or other resources, I would do the same with the customer to not have a holdup in the lobby. Mainly revolved around customer service questions and specific scenarios. Any insights would be helpful. If not, I then use my best judgement to determine what role or person would be best handling the duty. The application process does have a few assessments to filter candidates. Very laid back interview. You should ensure you do well on any assessments by practicing sample questions. It had some standard math problems and scenarios. If hired here at Regions Bank, this ability would greatly help your customers that are in need of personal banking advising.". How did you go about it, and did you achieve it? Have a question or concern? Therefore, any date prior to 2019 might not be accurate. I interviewed at Regions Financial (Atlanta, GA) in May 2021. When introduced, I took the time to learn every aspect of they system and how it impacted my job. "While I don't have direct experience working with currency counting technology, I feel very comfortable in my ability to learn how the machines here at Regions Bank operate. Ive inquired about pay but its gotten nowhere. Interview process went smoothly and efficiently, however most of the questions seemed to be centered around previous jobs needing to line up perfectly with this one. Took about 30 minutes, people were super nice and basic questions. How is their IT department for roles like Director or VP? I applied online. Mainly focused on AMAZING customer service and an understanding of the position. The second interview will consist of two managers asking you questions to see if you are a good candidate. , Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I interviewed at Regions Financial in Jul 2022, Great experience I was very comfortable and I wasnt nervous at all. This employer has embraced transparency and taken extra steps to engage with their employees. ", "My first step in a decision making process to delegate work is to evaluate the task at hand for consideration. Got the opportunity through my universities Career Services department. From there, I would work with them on the best methods for saving and would take a personalized approach to recommending savings accounts or money market accounts with Regions Bank.". The man on the left is Delonte West. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. Regions Financial 401K Plan, reported anonymously by Regions Financial employees. I interviewed at Regions Financial in Mar 2020. 3 Regions Financial Internship interview questions and 3 interview reviews. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. ", "Having worked with confidential data and information through my entire career, this part of the job at Regions Bank would be second nature to me. View Abigayle Sartain's business profile as Financial Relationship Consultant at Regions Bank. Dates shown above are approximate. I had two interviews, one with HR and one with the Branch Manager. Get hired today! Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. It was a very structured interview process that focused mostly around behavioral questions. Answer dates might appear two to three weeks before they were published. I interviewed at Regions Financial (Memphis, TN). For this question, they'll be looking to hear that you you can do this effectively by knowing the strengths and weaknesses of your team members and also that you know the responsibilities of each role that you'll be managing. It had some standard math problems and scenarios. He If hired for this position, what would you be able to contribute to this team based culture? While I always try to be a subject matter expert on any job that I do, working with external customers can always bring new things. Whats the best way to have a lack of compensation and incentive conversation in your department? While she still left upset after receiving a refund, I followed up with my manager the next morning to ensure that he followed up with her. As you answer this question, try to paint a clear picture for your interviewer that explains all of the contributing factors to you being overwhelmed. We have regular team huddles to provide ongoing communication about process changes or upcoming events. I'll use a calculator when necessary, and ask for help if I am unsure of my own accuracy.". I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. Interviewed and selected special guests for our shows, to interview. Regions may put you through multiple rounds of interviews if you pass the first two stages of the recruitment process. Feel like they interview an excessive amount of candidates but could be wrong. Better yet, they want to know how working for them will help you accomplish your goals! ", "The greatest challenge I have faced in my career was the culture of nepotism in my previous position. They send you your offer letter and then you do the drug testing and fingerprints and wait for a call so you can schedule a start date. The interview went great, and two after the wanted to extend an offer. I applied online. But so far the recruiting process has been extremely easy. I didn't hesitate to approach my manager to let them know that I wasn't cut out for the role and we worked on a plan for me to transition back my former role. Looking back on the situation, I really learned a lot about myself and who I was as a worker to not put myself in a situation like that again. For Employers. I applied online. Christopher Uss's Phone Number and Email Last Update. Three foundational elements serve as the basis of our culture: our values, our mission, and our vision. Second with the branch manager in person. I applied through a recruiter. Contact. My manager kept telling me that I had the skills necessary to do so. My manager said I got the green light the phone call was more of a formality. The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. . Financial Relationship Senior Consultant at Regions Bank . This has led to my total duties doubling over the course of four years. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. I interviewed at Regions Financial (Destin, FL) in Feb 2021. ", Tell us about yourself and your experience. Then, you will answer job-specific questions. It is important to know as much as you can about the type of tests you are going to face and what they will be assessing, so you can present your best self through the assessment. I interviewed at Regions Financial (Memphis, TN). As well, I can also take directions from others on my team when needed. They were nice and conducted the interview in a respectful manner. Your interviewer will likely be able to simply answer this question themselves by simply looking at your resume. Share a few tools that have helped you stay on-task and on-time. If you have worked in situations that involved confidential material in the past, be sure to talk about them as well. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Questions ranged from theory and problem solving to behavioral. ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The process took 2 weeks. Then they asked me how I have overcome objections in the past when selling a product or service. In your answer, talk about any experience you have in working a multi-line phone system. Talk in detail about what roles you are comfortable in assuming in a team atmosphere and then discuss your own personality traits that make you a great team player. She was attentive and spent a lot of time mentoring me. Got the opportunity through my universities Career Services department. With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. We havent talked yet, but Im expecting great things. Interviews were fairly short and basic. Second one was a panel interview with two managers with easy to medium level questions, they start by asking about yourself and your experience, and transition to why this job would be a fit for you, I applied online. About how my education could help at regions. Just interviewed recently just common sense questions, Opens the Fishbowl by Glassdoor site in a new window. I have no worries in walking into the office of our CFO to talk on a regular basis and wouldn't hesitate to do so if needed for this role. How do you stay organized? The process took 1 week. It is also necessary for accomplishing your daily tasks behind the scenes. ", "I show integrity in my work in everything that I do. , I will achieve this through continued education and leadership training while also proving my value to you through my everyday work ethic.". Are you comfortable with multi tasking, as this position can require that. I had two interviews, one with HR and one with the Branch Manager. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. This required me to tap into my ability to lead change management for my work and my team. I interviewed at Regions Financial (Memphis, TN) in Jul 2020. This role was previously known as a Financial Services Specialist. I interviewed at Regions Financial (Memphis, TN). I interviewed at Regions Financial (Montgomery, AL) in Jun 2021. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. The process took 2 weeks. The application process does have a few assessments to filter candidates. But when necessary, I can make crucial decisions and communicate those decisions with my team in an educational and firm manner.". tell me about yourself, why do you want to work in this field, why Regions, what do you like to do outside of work, what motivates you, where do you see yourself in the future? 11/30/2022 12:30 PM. Last year, I did this with a customer that I had over a years worth of history with. was previously known as a Financial Services Specialist. I'm also always considerate to the thoughts of others and work my timeframes around the needs of others, especially when it comes to the customers that I work with. Opens the Fishbowl by Glassdoor site in a new window. Commercial Customer Service Representative. I interviewed at Regions Financial (Atlanta, GA) in May 2021. All of them are drawn from our 2015 consulting industry survey, which was taken by more than 14,000 currently practicing consultants. Find Abigayle's email address, mobile number, work history, and more. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. The process took 2 weeks. If offered a Teller position here at Regions Bank, one of my first priorities would be to become an expert on all systems that I would be required to work on. "A couple of years ago with my current company, my manager asked me if I would consider a promotion into a role as a supervisor for our department. Phone screen followed by virtual interview, then weeks later had a final, in-person interview. I applied online. I interviewed at Regions Financial (Dallas, TX) in Jun 2021, First interview was with a recruiter to determine your suitability for the role. In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. Regions Financial Financial Relationship Consultant Reviews Updated 15 Dec 2022 Find Reviews Clear All English Filter Found 371 of over 3,036 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 3.4 58 % Recommend to a Friend 76 % Approve of CEO John Turner 119 Ratings OR. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? Share how this job will help you get one step closer to achieving your goals. It seems like they have a great culture and environment. Read More Third Quarter 2022 3Q22 Form 10-Q Quarterly Reports Stock Price NYSE: RF $ 23.01 -0.03 / -0.13 % Last Trade: 04:00 PM EST, Feb 23, 2023 Volume: 6,991,091 If possible, try to stress the importance of and your ability to communicate effectively to your interviewer. Research the role, and consider how your experience fits the position. What they are really looking to hear is that you have some tech savviness in working with simple machines in any of your work experience. How do you plan on going about being successful in this position? This position offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development and upward mobility. Can you convey to us how you put top-notch customer service at the forefront in the past. Floor Director I take as much pride in selling a lower end product to a person with lower socioeconomic status as I do in selling a product to the CEO of a large company. I ensure that I consider factors like current workloads, KSA's of my team and impact of the task to be delegated in my thought process.". Anonymous Interview Candidate in New York, NY, I applied online. Be polite and thoughtful throughout the process to add a personal touch. As you answer, be sure to talk both about why you feel that building rapport is important and the ways that you go about building rapport to those that you work with. The process took 4 weeks. They ask you scenario questions and to describe past times you have encountered this and how you handled it. Everyone that I spoke or met with was extremely kind and friendly. The process took 1 day. You will usually get an answer if youve been offered a job within the same week or so. From there we took a lot of lessons moving forward and I worked through a new customer service policy for my team to follow moving forward.". I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? , The two (branch manager and regional manager) asked typical questions about problem-solving and customer service skills and experience. I applied online. How do you plan on going about being successful in this position? I have a communication style that is very confident, friendly and professional no matter who I work with. As you answer this question, be sure to talk about the ways that you get to know your customers to best work with them. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. I would interview there again. ", Tell us about yourself and your experience. I've been in both of those situations and as long as the customer leaves satisfied with a smile on their face, I know it was a job well done. Any insights would be helpful. This was for alabama, Commercial Customer Service Representative. At Regions, the Financial Relationship Consultantis responsible for meeting with customers and prospects both in person and on the phone to determine their banking and financial solutions goals and needs, and meet those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. Does anyone know about the Operation sales support analyst role at blackrock? Salary.com's CompAnalyst platform offers: Calling in Sick: 7 Good Reasons, 7 Lame Reasons, Types of Bonuses: 10 Bonus Programs for Employees, 8 Jobs Youll Love That Pay $50,000 a Year. While the customer makes the final decisions on how to best handle, I can use my expertise to help guide them on their savings journey. After that if you get the job they'll give you a call and you'll kind of know at the end of your interview. I applied online. How do you handle goal setting for yourself? He started to then talk badly about our manager and I immediately cut him off. Later that day, he thanked me for my great advice and talked about the lesson learned moving forward.". Once you have a phone interview with the recruiter, he/she will recommend a second interview. From there, talk about your specific skills and abilities that will really be able to foster that team atmosphere to promote branch growth and employee satisfaction moving into the future. The process took 1 week. The 401k plan performs well compared to peer . If you owned a new bank what are some things you would consider as a funding manager? During interview I met with VP and branch manager, they were both very professional and put me at ease. ", "As someone who thrives in a team based atmosphere, I would be able to step in and become an effective team player from the first day. The process of the interview was very simple. At Regions Bank, we are building a very team based culture. "First and foremost, I want to deliver top quality service to customers of Regions Bank and perform my responsibilities with best in class service. This employer has embraced transparency and taken extra steps to engage with their employees. Whats the best way to have a lack of compensation and incentive conversation in your department? The process took 3 weeks. In my current role, I work closely with our administrative and sales staff to help ensure smooth operations on a daily basis. Overall a breeze! How do you plan on going about being successful in this position? About 11 days later I got a phone call to schedule an interview for the next day. I interviewed at Regions Financial (Memphis, TN). It's important to me that my employer and colleagues see me as trustworthy, with a strong moral compass.". This is a question that is being posed to you that gives you a chance to show your ability to overcome adversity and handle yourself with integrity during a time of failure. Not much urgency or clarity. Be the first to find this interview helpful. "Describe a time you overcame a challenging situation." Why work for us? Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About two weeks 27% About a week 23% About a month 20% About a day or two 17% More than one month 12% Most reported steps On-site interview 80% Background check 78% Drug test 74% Phone call/screening 64% Problem solving exercises 31% I also enjoyed the person interviewing me they made the process much easier and pleasant for me. This role. Last month, there was an overage, and I demonstrated my true character by reporting this to the management. OR. 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