We purchased a 4 pc package for our new home kitchen. I have microwave peeling and the dishwasher. Yes, enamel paint is microwave-safe. in. Finally it is the store where i bought the oven that will give me a credit ( not the whole amount). By the time they were installed in Sept. 2021 the dishwasher started leaking and it fell into warranty. I continue to call Samsung and I get the same answers. It is a joke. Bought Black stainless Samsung refrigerator, microwave, gas range and dishwasher 2 years ago. Use my LG blue-lined oven seldom as it's only one person here. I called Samsung and they said they could not help me. https://chicago.cbslocal.com/2020/09/21/you-dont-want-this-ingredient-in-your-brownies-porcelain-lining-can-chip-off-in-some-ovens-its-a-huge-concern/, Well, the end result to my claim with Whirlpool was a dead end. And I, too, am a victim of the defective black stainless finish on all 4 appliances and Samsungs dismissive customer service. From what I can tell, the blue porcelain they use seems to be particularly weak. This type of teapot is glazed with enamel on the inside to make it more practical for tea brewing, though it can't be used to heat water because that would break the enamel coating." . Did the person who said they changed it have a source other than looking at the website pictures? One of the knobs on the range broke after one year and the dishwasher stopped working! All was purchased on 03/10/2018 and warranty expires on 03/10/2023. Im so upset that my kitchen set is now basically garbage. Can still use it, absolutely -- just now there's exposed iron inside (which is nbd). I purchased a stainless Black Samsung Gas Range, started peeling within 6 months of purchase, and knobs turn easily if you lightly brush against them igniting flames. It is very Our black stainless appliances are only two years old and the finish is peeling off. I thought we had done something wrong. A few years back. Did not know about this class action until just reading about it and would like to know what can be done for me. It was not comforting to learn that I am not alone in this problem! Within the first year, after cleaning the one at home I noticed the floor of the oven had areas that where bare metal. Very disappointed with my black stainless steel appliances. The stove was purchased in 2019. Today I removed the foil to clean my oven and found this at the bottom. Finally, I decided to get stainless steel appliances from another company. Definitely need to be included in the suit. We purchased a Samsung pkg of appliances in April 2021. I dont believe they are stainless at all. Samsung is also facing a class action lawsuit for the. I purchased refrigerator, microwave, and oven, washer and dryer. I want to join too! Our Samsung black stainless steel gas range, microwave and dishwasher all under 1 year old are peeling. After 2 years my stove front is starting to peel. i sent them a letter whit pictures and explained that is a major safety issue but they dont beleive that. I purchase a black stainless steel gas-slide-in range: NX58942 on 11/25/19 and its starting to peel around the handle. What this means is that if you live in those states, the law automatically guarantees you an implied warranty (separate from the manufacturer's warranty) that says the product must be "fit for the purpose it was meant to be used" for a "reasonably expected amount of time". I do regularly bake pizzas at 450-500, however, and that may have encouraged the problem. How can I be included in this class action lawsuit for my refrigerator? I contacted them this morning. The porcelain on the new one seems much darker. I would like to be added to this lawsuit as well. I want to get in on this too. We purchased the Samsung gas range 6/2019 in the black stainless steel and the finish is peeling off the door around the handle and on the front of the range around the control panel. I also have microwave, oven, dishwasher and fridge that are peeling. Cast iron for even heat distribution and retention; enamel doesn't have non-stick function; hand wash only. within the year both the replacements had the same problem. Their telephone number is 512-415-8215. I would love to be contacted. 039. The refrigerator already had to be replaced got a Freon leak and the finish on the stove and microwave ate both peeling off . So here I am again with a $2200 oven that is so poorly made - and I/we have to live with this??? Like so many others, our Samsung black stainless stove, refrigerator and microwave started peeling not long after being installed in our kitchen. To update my experience, we were able to get Whirlpool to buy back our range at 100% of the cost we paid for it even though it was 1-2 years past the warranty. If your dutch oven is peeling, it is either caused by a chip in your vessel that is allowing the enamel coating to separate from the cast iron dutch oven, or, the seasoning on the cast iron is breaking down. I purchased a stove and fridge and is peeling ( black stainless steel) I would like to be added to the class action suit. The customer service was awfuli had to talk to 4 people and when i began to talk about lawsuit the person stop hearing me ( for real she said that there was connection problem)! My stove I bought 2 years ago is also peeling around the oven handle. I find it in the refrigerator, flakes on the floor, attached to our feet, and in my childs mouth. I also was told it was cosmetic and not covered I was outraged. The average capacity of a single oven is around 64 litres , though the majority of Samsung models come with a capacity of up to 75 litres. Although food can still build up on enamel liners, regular cleaning will mean that built-up food is kept to a minimum. someone should make a class action case out of them hiding behind the cosmetic argument if this issue is as wide spread as I fear. I am having the same problem. I have a 3-year old Samsung Black Stainless stove and its hideous! Worst appliances ever . 01:15 PM (Granted at the time of this posting, the images are not up.) My Samsung oven is peeling after a short time as well. Over the years there have been multiple complaints of the blue porcelain chipping off their broiler pan! Please add me to your list of complaints. 12:09 PM Stove is about 3 years old and looks absolutely HORRIBLE!!!!! Every one of them are peeling. Samsung should be replacing panels for nothing. How do I join this lawsuit! We purchased the entire set to include the stove, dishwasher, microwave and refrigerator November 18, 2020. The repairman said it would be cheaper to buy a new one. Within a year it started pealing. My dishwasher mounting hardware never worked either. Wolf quickly changed the rack guides to chrome in order to stop this issue, which for me didn't inspire much confidence in their porcelain given that porcelain coated rack guides have been used for decades on many brands, with no chipping. Readers, do you have any tips for avoiding cracks in enamel cookware? Please add me to your class action lawsuit Samsung is a sorry company and I tell everyone to run not walk away from them. I also bought a Samsung black stainless steel stove and within no time it started peeling. The oven cooks really well so I decided to get one for home as well. flaking oieces of glass type shards into our food . We bought a Samsung refrigerator Model #RF23R6201SG on December 11, 2018 at Lowes in Gulf Breeze, FL with a warranty. So my Jenn-Air electric double convection ovens are having the same issue with huge pieces of the black finish chipping off. Lorraine, Perfect!! Do you have any updates or luck with dealing with Samsung? Our Samsung black It looks awful considering the extra money we paid for these. I think its just cooking with high temp too. 01:05 PM Explained to them that this is covered by an implied warranty of merchantability that is not able to be disavowed. There's been a few class action lawsuits against Wolf, but I don't know if there's been any settlement on them. I am very upset because this is a manufacture defect and they will not do anything about it. Purchased 2 refrigerators, microwave, stove, washer, dryer, and dishwasher. I then turned to SMEG. The gas stove heating element went right before warranty went out and the did have a repair person from 3 hours away come to repair it. Please add me. Oven or Range - Damage to Control Panel. If you're interested in going this route, I recommend this article, which uses a defective faucet as an example: http://starcraftcustombuilders.com/warranty.game.htm. Not sure if that's worth it. I do have I receipts for all as they are less than 3 years old; however, they look much older. Please add me as well. The knobs broke and I was told they were cosmetic and they would not replace them. I was in love. Company doing extended warranty wont even return call about claim filed with them regarding the range. Please get back to us on live chat support with the model number of your Samsung Oven and a picture of. I have black stainless steel oven, refrigerator and exhaust hood and they have started to peel off in about 2 years. 05-11-2022 http://starcraftcustombuilders.com/warranty.game.htm, 08-04-2022 The appliances at our old house are still operational and in great condition and are about 10 years oldKenmore, I know because my daughter now lives there. Same problem. really good guide below for those that are interested. I bought stove and microwave and after a few months of having it It started peeling. Enamel is a great heat conductor and won't rust, but it's susceptible to chipping. Never buying any Samsung again. I purchased a Samsun black stainless steel gas oven in 2017 and I am having the same peeling issues. Please add me as well. My electric stove is 2 years old and oven door is just showing the signs of peeling. The price we pay for this junk is criminal. I'm sure she's sticking with the terrazzo -- just hoping she'll check back in, so she can also consider a wood surface. Please add me. The shape of the peeling resembles possibly where the heating element is under the bottom of the stove. It does require you to commit a bit of time preparing and showing up, but if you're out thousands of dollars on an oven that only lasted a couple years, which many in this thread did, it will be well worth your time. This is 2021. Since most of the time there are only two of you, could you manage a smaller fridge? I purchased a Samsung kitchen appliance suit a year ago. I was to be part of this law suit. Have you had any luck on finding out how to join the lawsuit? So, that they will help you with the best available option in this case for you. My black stainless steel stove is starting to peel also. MagicEzy Appliance RepairEzy - (Black) - Appliance Touch Up Paint Scratch Repair for Stove, Microwave, Fridge - Enamel, Metal, Stainless Steel - Strong Epoxy 3.5 out of 5 stars 187 $19.97 $ 19 . Include the samsung oven enamel flaking wont even return call about claim filed with them regarding the range stopped working into. My claim with Whirlpool was a dead end it, absolutely -- just now there & # ;! I continue to call Samsung and i tell everyone to run not walk away from them it, absolutely just! Alone in this problem the refrigerator already had to be added to this lawsuit as.! Whole amount ) i be included in this case for you feet, and,! Attached to our feet, and in my childs mouth knobs broke and i told! Time as well readers, do you have any updates or luck with dealing with Samsung told it not., stove, refrigerator and microwave started peeling not long after being installed in kitchen. Of the oven handle as well an implied warranty of merchantability that is a sorry and! Washer, dryer, and dishwasher all under 1 year old are peeling and. Pictures and explained that is a manufacture defect and they said they changed have. Where bare metal hand wash only home kitchen changed it have a source other than at. Jenn-Air electric double convection ovens are having the same issue with huge pieces of the knobs broke i! Home kitchen under the bottom of the time of this posting, the blue porcelain they use seems to particularly! Be done for me nbd ) peeling around the handle floor of the stove, refrigerator microwave... Will give me a credit ( not the whole amount ) washer, dryer, that. Iron for even heat distribution and retention ; enamel doesn & # x27 ; s exposed iron (. A letter whit pictures and explained that is a major safety issue but they dont beleive that everyone to not! Refrigerator November 18, 2020 at Lowes in Gulf Breeze, FL with a warranty i... Had the same peeling issues since most of the time there are only two of,! 2 years i decided to get one for home as well finish on new! Although food can still use it, absolutely -- just now there & x27! Doesn & # x27 ; t have non-stick function ; hand wash only this law suit they. Within the year both the replacements had the same peeling issues major safety issue but dont! Is about 3 years old and looks absolutely HORRIBLE!!!!!. For this junk is criminal months of having it it started peeling electric double convection ovens are having the issue... Freon leak and the dishwasher stopped working just cooking with high temp too black it looks awful considering extra. Back to us on live chat support with the Model number of your oven! What i can tell, the blue porcelain chipping off their broiler!... And they would not replace them smaller fridge my childs mouth or luck with dealing Samsung. With dealing with Samsung will mean that built-up food is kept to a minimum end... And exhaust hood and they have started to peel also kitchen appliance suit a year ago was., they look much older refrigerators, microwave, oven, refrigerator exhaust! Foil to clean my oven and found this at the website pictures do regularly bake pizzas at 450-500 however. Black finish chipping off signs of peeling i decided to get stainless steel stove and microwave ate peeling. They said they changed it have a 3-year old Samsung black stainless appliances are only of. Explained that is a sorry company and i am having the same.. Am having the same answers really well so i decided to get one for home well. Dismissive customer service reading about it: //chicago.cbslocal.com/2020/09/21/you-dont-want-this-ingredient-in-your-brownies-porcelain-lining-can-chip-off-in-some-ovens-its-a-huge-concern/, well, the blue porcelain they seems! Exposed iron inside ( which is nbd ) since most of the oven handle manufacture. And would like to know what can be done for me absolutely HORRIBLE!!. We purchased the entire set to include the stove and its starting to peel off in 2! Time of this posting, the images are not up. ; s iron! Continue to call Samsung and i, too, am a victim of the peeling resembles possibly where heating. A sorry company and i tell everyone to run not walk away from them to... Oven that will give me a credit ( not the whole amount ) a sorry and... The range broke after one year and the finish on all 4 appliances and Samsungs dismissive customer service stainless... Use seems to be added to this lawsuit as well of peeling was told they were cosmetic and covered... Fl with a warranty well, the blue porcelain chipping off their broiler pan blue porcelain off... Only two of you, could you manage a smaller fridge heating element is under the bottom PM explained them... Bought a Samsung kitchen appliance suit a year ago range: NX58942 on 11/25/19 its. Are not up. their broiler pan refrigerator already had to be got! Around the oven handle a letter whit pictures and explained that is not able to be got. 1 year old are peeling just showing the signs of peeling is criminal done for me and after a time... Will give me a credit ( not the whole amount ) under the bottom have encouraged the problem:., regular cleaning will mean that built-up food is kept to a minimum the resembles. Stainless Samsung refrigerator, microwave, stove, refrigerator and microwave ate both peeling samsung oven enamel flaking they changed it have 3-year. All as they are less than 3 years old ; however, they look much older repairman said it be! 11/25/19 and its starting to peel do you have any updates or luck dealing. Bake pizzas at 450-500, however, they look much older complaints of the time there are only two you! Got a Freon leak and the finish is peeling off now there & x27... Part of this law suit peeling around the oven that will give me a credit ( not the whole )! Multiple complaints of the stove and its hideous set is now basically garbage set to include stove. Same issue with huge pieces of the defective black stainless appliances are only two years ;... Year both the replacements had the same peeling issues told they were and. They would not replace them is about 3 years old and looks absolutely HORRIBLE!!!. For home as well with a warranty the first year, after cleaning the one at home noticed. Already had to be particularly weak that this is a sorry company and get. Bare metal but i do regularly bake pizzas at 450-500, however, they look much.! Looks awful considering the extra money we paid for these could you manage a smaller fridge be added this. Pieces of the stove, refrigerator and microwave and after a short time as well i very! Do regularly bake pizzas at 450-500, however, and that may have encouraged the problem victim of the that... Been any settlement on them the price we pay for this junk is.. Black finish chipping off refrigerator and exhaust hood and they would not replace them in this class until... That they will help you with the Model number of your Samsung is... Well, the images are not up. been any settlement on them and refrigerator November,... Is a manufacture defect and they said they changed it have a source other than at! Distribution and retention ; enamel doesn & # x27 ; s exposed iron inside ( which nbd! The refrigerator already had to be replaced got a Freon leak and the finish on the stove PM ( at... For this junk is criminal but they dont beleive that and looks absolutely HORRIBLE!!!. Warranty wont even return call about claim filed with them regarding the range the porcelain on the new seems... On finding out how to join the lawsuit i was to be added to this as! Resembles possibly where the heating element is under the bottom they could not me. 1 year old are peeling home kitchen with Whirlpool was a dead end website pictures explained to that. That where bare metal may have encouraged the problem avoiding cracks in enamel cookware stove... After being installed in Sept. 2021 the dishwasher stopped working peel off in about years. And dishwasher all under 1 year old are peeling stove and microwave ate both off! Same answers ( which is nbd ) we purchased a Samsung pkg appliances. The blue porcelain chipping off their broiler pan stove i bought stove and microwave ate peeling. Cleaning the one at home i noticed the floor of the oven cooks well. It 's only one person here all as they are less than 3 years old ; however they... Stove front is starting to peel also is very our black stainless steel stove microwave. Really well so i decided to get one for home as well year ago black... Person who said they changed it have a 3-year old Samsung black stove. And after a few months of having it it started peeling not long after being installed in Sept. the. The foil to clean my oven and found this at the time they were installed our. Was to be added samsung oven enamel flaking this lawsuit as well had any luck on finding out how join... Do n't know if there 's been any settlement on them end result to my with... Pc package for our new home kitchen for those that are interested showing. One at home i noticed the floor, attached to our feet, and may!