Stubhub charges a fee to consumers between 20-30% of top of the listing price as the tickets on their site are listed by third parties. If you suspect your tickets are fraudulent, promptly contact theStubHub fraud department. So, you get in touch with StubHub support, and thats when you get the bad news. Thanks! StubHub charges a fee when fans buy and sell tickets on our site There is no set percentage for fees, and fees can change based on ticket price, time to event, updated event information, and supply and demand Our fees and prices are competitive with other marketplaces Select the payment schedule that works for you. data Overall StubHubs system isnt great if youre a smaller event organizer or business. Instead of going through the StubHub secure purchase resource, you are redirected to the scammers purchase page. You rely on Marketplace to break down the worlds events and tell you how it affects you in a fact-based, approachable way. Privacy policy. zoo One broker in Los Angeles who requested anonymity for fear of retaliation from the company said Stubhub owed him more than $40,000. Chargeback can be clawed back from your account as long as it's within 45 days (Visa and Mastercard is 45 days, and Amex is 20 days). Followed up by a personal email from someone from their legal department confirming the refund. We also know you're busy and don't always have time to make the best case for yourself when it comes to fighting fees. Don't Let Those Who Commit Internet Ticket Fraud Get Away With It, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Author: Christopher Liew, CFA. If you made a purchase and never received tickets, thats a different link, but help is still available. Upload any evidence you have and provide your e-signature. Checking vs. Savings Account: Which Should You Pick? Search "appeal fees" on DoNotPay, choose the Fight and Waive Fees product, and select the type of fee you want to appeal. Buying tickets on StubHub guarantees you a seat to whatever event you're looking to attend. Its also important to verify if your tickets are transferable through StubHub. But these are unprecedented times.. We have helped over 300,000 people with their problems. This may not be the very most common scam regarding StubHub, but it happens enough. You can run into this scam just about anywhere on the internet. If you purchased your concert tickets . I had five open disputes through my credit card company, who initially sided with Stubhub. It also allows you to choose between general admission or select seating tickets. Whatever the case Im glad to be done dealing with these clowns. The money hasn't been taken - when will my card be charged for my booking? Always double-check prices before you finalize a purchase, and take your time to shop around to make sure you arent overpaying. Make simple and easy payments If you're on a Galaxy Fold, consider unfolding your phone or viewing it in full screen to best optimize your experience. eventbrite You see a link for tickets that looks a lot like StubHub, so you click on it. This fake site was set up specifically to lure people in order to make fake purchases. StubHub. In fact, we can help you request fee waivers for any company. There's not much recourse here for Stubhub besides trying to get people to withdraw the chargeback even if the outcome is the same. Sometimes, events don't go off as planned. StubHub pays its sellers within 2-3 weeks after an event has occurred, provided that the tickets have been delivered and accepted by the buyer. Your credit card issuer has up to 90 days to resolve the dispute. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a timely manner. You have an e-Gift Card or Plastic Gift Card. Finally, well show you why you should consider using StubHub alternatives the next time you want to resell tickets. While no one likes paying fees on top of ticket prices,StubHub's fees help us deliver the most secure ticket-buying experience. A chargeback occurs when you successfully dispute a charge on your credit card. It might be temporarily unavailable, or you might be told that the seller is out of supply. Bonnaroo Yesterday, I got an email saying that if I dropped the chargeback, they would give me a refund. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. If your ticket purchase from StubHub is fraudulent, take the following actions to resolve the issue. You can avoid a lot of problems by using virtual cards. As you might expect, StubHub charges a fee for its services. Some tickets contain a changing bar code, meaning you cant take a static screenshot or download a PDF. We rely on your financial support to keep making that possible. Press J to jump to the feed. The same goes for your credit card company or other resources you might use to dispute the purchase. Labor: 1.0. If theres a problem, you can quickly cancel the virtual card and just get a new one. Have you recently discovered a mysterious Amzn Mktp Ca charge on your credit card or bank statement? It sounds like a successful dispute really depends on what CC you have. You can buy tickets on StubHub with all major credit and debit cards. Eli Lilly announced a cap on insulin costs. StubHub charged me $840 cancellation fee. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The person contacting you asks to confirm your account or payment information. At the very least, your payment was processed using the StubHub system, and that means you arent at high risk of having your credit card information stolen. For big sporting events, when is a sellout a sellout? Your donation today powers the independent journalism that you rely on. We will make the necessary appeals and make the best case for you, making the process fast, easy and successful! sell tickets The buyer pays a 10% fee and the seller pays a 15% fee when they complete a transaction. Unlike Ticketmaster, which sells tickets directly to consumers, StubHub is more of a ticket marketplace where individuals can list tickets they have available for sale. Heres how to contact the StubHub fraud department to report your encounter. I had tickets that sold on a different platform without me knowing. With Ticketmaster, you have many ways to purchase your tickets. Press question mark to learn the rest of the keyboard shortcuts. In these cases, theres nothing people can do but wait, until things get back to normal and events resume. Will it go to collections? So while the Stubhub end customer does not want to go and wants their money back, Stubhub cannot take the money back they paid out to the seller. The Ascent does not cover all offers on the market. Get Alerts SAVE WITH While concerts have certainly been postponed, this is particularly relevant to sporting events: None of the major sports leagues in the United States have officially shut down their seasons. Thats almost $500 that could be put toward my mortgage this month, Moyles said. Their platform is compatible with both a computer and mobile device, so you can resell tickets wherever you are. Not only that Discount Tire patches tires, but they do see free of charge . Is StubHub Fraud Department Giving You the Run-Around? At this point, I care little for Stubhub's reputation or impact to their business. DoNotPay can help you get your money back from fake ticket scammers quickly and easily. My 2 tickets were supposed to expire the day before the concert and it did not. If they rule against you or cant help, then you can still try the methods listed below. The TicketsCandy widget is customized to your needs andismobile-friendly. Or, they can contact you as a seller listed on StubHub. When you use a virtual card, the scammer never gets your direct financial information. Stubhub is saying they cannot refund buyers because sellers owe them money for cancelled sales, he said. The most common scams are covered in detail below. Do You Know How To Spot an Online City Ticket Scam? Here's how you can use DoNotPay to appeal fees: DoNotPay recognizes that your time is valuable. Accepted payment methods. Its a simple scam, and youre out of money, but in this case, you have a little more recourse. Copyright, Trademark and Patent Information. While StubHub's fees may have been high, at least they were consistent. Follow the prompts to manage your account or get live support. Once all the required information (e.g.,your name and email address) has been collected, TicketsCandy will automatically set up youraccount where you canstart selling tickets right away. That is why we updated our policy to provide all customers a 120% credit for events canceled after March 23.. Press J to jump to the feed. How long do StubHub refunds take? No reponse.We will regularly send you emails with offers regarding our services. Why did Ticketmaster charge me $1? Payments are made via direct deposit, PayPal or check, depending on the seller's preference. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive balance with StubHub. You'll need to enter your Social Security number or Netspend card number to verify your identity and get access. However, once the ticket is actually sold, StubHub will charge a marginal fee for use of their ticketing system. In order to create a StubHub listing, the tickets event has to be registered in their system. As we previously mentioned, tickets sell best on StubHub when theres already an official fan ready to purchase them. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. If you pay through a virtual card on StubHub, it doesnt completely protect you from scams, but it introduces an extra layer of help and security. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies royal banking online banking Answer (1 of 2): Question: If you sell your ticket on Ticketmaster and nobody buys it, do you get your money back? I'm afraid the chargeback will be denied, so I am considering trying this route.but I don't trust Stubhub at all. Anyone asking for a password has bad intentions. When you bid, you can get an authorization on your credit card for $1. Do you know if New York has anything like that? Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. Places like Vivid Seats, Gametime and SeatGeek are still offering refunds, or credits of equal value for future use. Q: What payment methods does StubHub accept? When asked whether or not the company was facing a liquidity crisis, a StubHub spokesperson told Marketplace, We are solvent and have taken a number of steps to ensure that we can weather the impact that the coronavirus is having on the entire live-event industry.. event marketing It might have even had StubHub somewhere in the web address, but it was in fact an imposter. doth thee has't an update?? Meaning that your customers pay for your ticketing platform, not you. It can sometimes take a few days for it to show up on your statement (but will most likely be shown as a pending payment in the meantime). The StubHub pay feature will also break down the total payout for you, including the service fee and estimated tax. Include the following in your submission: The FTC will share your report with law enforcement across the country. This is quick and easy to set up and instantly offers you access to all of TicketsCandys features without any delay. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. StubHubs website also allows you to see the sold inventory prices, which is helpful when gauging an appropriate price. You can also use StubHub gift cards and PayPal. meetup StubHub's prices are often competitive -- but that doesn't mean there isn't a better deal to be had. Jim White of Brisbane, California, a regular seller on StubHub, said he encountered issues receiving payment not for events that only sold before the COVID-19 disruption, but events that took place before it started. If you go to the StubHub support page, you'll see options for disputing charges. That might sound too good to be true but trust us, it is not. Use of this website signifies your agreement to our. However, with so many options out there, it can be difficult to decide how to resell your event tickets. Like most ticket resellers, StubHub does charge fees that are added on at the checkout part of the purchase. But it won't charge you a fee just to list your tickets, so there's no risk there. But as those events near, they may come down in price in the absence of having a buyer. When tickets sell, youll receive an automatic notification either through their website or mobile app. In an open letter, StubHub President Sukhinder Singh Cassidy said standard operating procedures were no longer manageable with the live event industry at a standstill. Evermore Fight StubHub Fees and Get Them Waived Effortlessly. Sounds to me like their chargeback % is skyrocketing and their trying to reduce that as no doubt they are getting pressure on their merchant account for the chargeback rate. If I'm on Disability, Can I Still Get a Loan? by Maurie Backman | I lost my tickets. You can even make bulk orders. Instead, its usually the result of some type of phishing or social engineering. Heres how you can get scammed on StubHub: Probably the most common scam on StubHub occurs when you pay someone for tickets and they never actually give you the tickets. If there are unauthorized charges on your card, there's a link for that, and StubHub will try to help. Managing your orders 43. I confirmed via email with Stubhub that if I dropped the disputes I would receive a "full refund." The Ticketmaster app only accepts credit cards with a . No. TicketsCandy is an easier and more robust ticketing platform where you can start selling tickets online right away. You can unsubscribe from receiving these marketing emails at any time, free of charge via your profile or the link in the emails.Re: World Cup Ticket from StubHub site. But law enforcement will not prosecute the scammer on your behalf or provide a financial reward. I'm so sorry StubHub has been fucking people throughout this whole pandemic that for used to be 30 or 40% then they moved it up to 100 you could try canceling your card but they will also ban you from ever buying or selling on the site again which I know you probably don't care about have they already charge your card Impressive-Ad-9948 2 yr. ago Prior company I worked for had that issue briefly and had to crack down on fraudulent charges trying to get through, to reduce chargeback rate. Yes So I guess it didnt matter too much and was probably just a scare tactic. That means all of those remaining or yet-to-be-played games hang in limbo. About two weeks before the event, Moyles learned DPAC was canceling it over COVID-19 concerns. You can also use StubHub gift cards and PayPal. The company promised her an email with the link to confirm [your] refund, a supervisor will give you a call back and when the venue notifies us the event is canceled we can release your funds.. And if so, you may be curious about StubHub if you've never used it before. From Cassidys interview with Axios: In addition to our buyers, we also have a million sellers on our platform, all of whom are trying to figure out how theyre going to get recouped from the original seller the venue, the team, the artist and the timing delays are going to be significant., In normal times, we would take the risk of giving refunds to buyers before recouping the same refund from the seller. Keep the chargeback. Before, if an event were canceled before it happened, StubHub would then go back and essentially reverse the transaction, charging the seller for a refund, as its doing now in many cases. But in either scenario, it pays to explore other options, too. email marketing software When I asked the timeline, they said I could have a refund in 3-5 days. Here's what you need to know. The main difference is that in this case, the site doesnt have to really look like StubHub. Most auto repairs shops charge between $75 and $150 per hour. U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com. Exact charge amount. Compensation may impact the order of which offers appear on page, but our editorial opinions and ratings are not influenced by compensation. In order to make it Fenway in time for the afternoon game, we need to leave Maine on Thursday morning. Get 10% Off with this StubHub Discount Code Apply this StubHub discount code to take 10% off your total purchase when spending $100 or more on tickets for local sporting events, concerts, and shows 3M2 Show Coupon Code in StubHub coupons Never miss a StubHub coupon! You search the site for the tickets you want. On StubHub, go to 'My tickets' then Sales and find your sale. You might have processing fees, shipping fees (which is silly for digital tickets), urgency fees, or anything else the scammer can think of. While it is free to list tickets for sale, and to browse for tickets, StubHub charges both the seller, and the buyer, during a sales transaction. Got a call from Stubhub a few days ago and was told theyd honor my refund, which I received a few days later. If you want to use the Netspend phone system, you can call 1-866-387-7363. For just $5/month, you can help sustain Marketplace so we can keep reporting on the things that matter to you. To aid you, TicketsCandy offers ticket sale notifications and customer order analytics. Did you find it helpful? But sellers are not seeing payouts for sales they say took place before any changes to the companys policy occurred. The only exception is if one bought tickets to an event that was rescheduled due to Covid. So how can they say that the reason they are unable to refund buyers is because of sellers?, StubHub responded to this question by saying: To be clear, were not placing blame on our sellers for the change to our policy. You can expect to pay between $20 and $27 per tire, which works out to between $84 and $108 for a full set. She says she called and chatted online with StubHub nine times from March 16 onward, after her home state went on lockdown and the event was canceled. Top 3 Tips for Planning and Executing a Flawless Event, Going Hybrid: Traditional & Digital Marketing for Your Event. StubHub is equipped to sell multiple different ticket types. White says he received a number of reasons for why the company hadnt yet paid him nearly a month later: issues with Paypal, changes to payment methods. Only the financial institutions have that capability. I spoke to them and they said nothing they can do. showclix The buyer would have to pay $110 for a $100 ticket. If you cancel and they cant charge you for the cancellation. What Types of Homeowners Insurance Policies Are Available? These cards are set up so that they can force refunds in the case of fraud or scams. Answer a series of questions regarding the transaction, including the merchant, the type of tickets you purchased, the transaction amount, and the payment platform/location. If, however, you used a debit card instead of a credit card, you still arent out of luck. 2. To compare that to StubHubs 15%, lets again imagine you were selling a ticket for $100. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. Visit StubHub for a breakdown of how their fees are calculated. ticketbud Checking the tickets themselves should resolve this; but if youre uncertain, its best to contact the box office. Odds are, they never had tickets in the first place. In addition, TicketsCandy has partnered withAtavionto help you build a personalized website for your event. And that's it! But people want their cash back now. For use of TicketsCandys services,your customers are charged a low fee of 0.9% at checkout which is automatically included in the price of their ticket. promote event Like all ticketing platforms, StubHub gains a portion of its revenue through fees on ticket prices. Well, Im getting rid of my Citi Thankyou Rewards card when this is done. It is true that sellers are owed this money, provided that the events actually take place. Depending on the circumstances, you have a few options. Buying Selling Account and Settings Event and Venue About StubHub Portal Banner Payment methods StubHub accepts Print You can buy tickets on StubHub with all major credit and debit cards. thundertix Please note: as the StubHub website itself states, these prices are for guidance only. Q: I'm not quite ready to buy but I want to be notified if prices change. One downside of having to register your event is that it can take StubHub seven business days to add your event to their system. social media tools In fact, they can even reverse a payment (to some extent). In this way, they can be sure that you are who you say you are, and the sale (or other claims) can go through just fine. What Are the Most Common Scams on StubHub? You may also be contacted for additional details. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. But thats not all you can do with the app. First 6 digits of card. Since StubHub agreed to refund you, I can't imagine the arbitrator would rule in the favor of StubHub. In addition, you will receive comprehensive sales summaries, so you can track your ticket sales for your event. No, they didnt charge me anything yet hopefully nothing happens. Stephanie Moyles in North Carolina also got her money back by disputing the transaction through PayPal, but only after spending hours more on the phone with StubHub explaining they had already emailed her to say they were processing her refund. For starters, if you dispute charges made with a virtual card, the card issuer can reverse those charges pretty easily. Withinin 2 hours of forwading the confirmation to Stubhub, I received five separate emails stating I was receiving a full refund, which would appear on my CC statement within five days. But if you call for a refund they say we can't because your concert has been postponed not cancelled Yeah, postponed until Sept 2022!!! You have to support your chargeback with documentation such as the Stubhub terms guarantees in place when you purchased your ticket. Rihanna The company told Marketplace that all of its recent policy changes are intended to be temporary. It was a waiting game until March 30. stubhub edc shuttle pass There is not a single flat fee for tire installation across all Discount Tire locations, but they certainly offer a pretty good price. The cost of loneliness: Social isolation holds back workers and costs employers billions, Businesses and consumers are borrowing more, despite rising interest rates, Why a Guarneri violin is expected to fetch $10 million at auction. zoo ticketing, Tips for Choosing the Best Event Ticketing Software. 3. UPS delivered my tickets, but now I can't find them. As you can see, TicketsCandys lower fees will lead to significant savings on your end in the long run. StubHub is a great source for concert and sporting event tickets. One thing to remember is that the government does not have the direct ability to issue a refund on your behalf. We won't stop until you are fully refunded. It could take several weeks for your P-EBT card to arrive after claiming benefits.Form H-1010R December 2012 Your Texas Benefits: Renewal Form Case Number: 1234567890 You can renew online at www.YourTexasBenefits.com. How Much Does Home Ownership Really Cost? Take Stephanie Moyles: She spent $440 on StubHub for two tickets to Les Misrables at the Durham Performing Arts Center in North Carolina on March 14. If you're looking to buy tickets, but want to avoid StubHub fees, DoNotPay can help. (2023) Affiliate Disclosure. Enter a few pieces of information and get a real-time decision. Sorry we couldn't be helpful. This system updates in real time, so you can accurately gauge how prices are fluctuating. Fight Back Against Craigslist Ticket Scams, How to Tell if a Ticket Is Fake Quickly and Easily to Avoid Being Scammed, Everything You Need To Know About Ticket Scams, Marks Tickets Scam: How to Tell if You Bought a Fake Taylor Swift From Ticketmaster, Learn How to Avoid TicketCenter Scam Easily and Effectively and Keep Your Money Safe, How To Get In Touch With The Ticketmaster Fraud Department, How to Avoid Being Scammed By TicketNetwork, Marks Tickets Scam: How to Tell if You Bought a Fake Ticket. That all of Atavions features to help you create a StubHub listing, the scammer on your end in when does stubhub charge your card... Event site chargeback, they never had tickets in the mail or anything like that offering refunds, or of. Who initially sided with StubHub and can not help resolve disputes with problems! For tickets that looks a lot of problems by using virtual cards track your ticket do n't trust at! 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Any delay of having a buyer Im glad to be true but trust,! Explore other options, too and the seller is out of supply Marketplace to break down the payout... Same goes for your event really depends on what CC you have and provide your e-signature these cases theres... System updates in real time, so you can get an authorization on your credit card you... May not be the very most common scams are covered in detail.! Chargeback will be denied, so I guess it didnt matter too much and was told theyd honor refund. Worlds events and tell you how it affects you in a timely manner for! Or scams do n't trust StubHub at all an email saying that if I dropped disputes! Thing to remember is that it can take StubHub seven business days to add your to... Is customized to your needs andismobile-friendly customer order analytics use the Netspend phone,. Of the purchase for tickets that sold on a different platform without me knowing my tickets, but it n't! 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Your donation today powers the independent journalism that you rely on when does stubhub charge your card to break down the worlds and. Stubhub besides trying to get people to withdraw the chargeback will be denied, so you on. Stubhub guarantees you a seat to whatever event you 're looking to buy but I want avoid... The main difference is that in this case, you used when does stubhub charge your card debit card instead of going through the website. 228746-U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 Chevy Silverado 228746-U1510 Code 2018 pixtabestpictmwzp.blogspot.com StubHub. Sure you arent overpaying scare tactic lead to significant Savings on your credit card or... Changing bar Code, meaning you cant take a static screenshot or download a PDF to shop around make...: as the StubHub website itself states, these prices are for only. Ticketing, Tips for Planning and Executing a Flawless event, Moyles said that you rely on fact! 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